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expired Posted by iotashan • Apr 20, 2020
expired Posted by iotashan • Apr 20, 2020

Best Buy B&M Major Appliance Open Box additional 50% off Open Box Price (YMMV)

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QA Edit: Seems the 50% off appliance part of this deal may have died but users as of today 5/1 still say they're getting the 50% off on open box TVs still. So we will let this thread stay in Hot Deals for another day or so, for users that still can get it.
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I was shopping around for a new washer/dryer, and picked out a pair by LG. Called in to the store to find out what might be damaged on the washer since you can't go in and see it. The Best Buy website lists the open box price as $695.99. They went over and looked at it, told me about the scuffs, and then mentioned "oh, and the open-box promotion brings it down to $347.99

I bought it, then called the other Best Buy that had the matching dryer, also as open-box. I asked them what was wrong with it, and about the price since "another Best Buy said you're running an open box promotion" and we all know that could be specific to one location or whatnot. The guy on the phone said the price I got the washer for was crazy, he'd never heard of such a thing. He went to explain that open box pricing changes all the time depending on the new item sale prices etc, but he'd ask his manager. He came back and said that there's an additional coupon he has to scan, for 50% off open box major appliances. The Geek Squad extended warranty price is based on the price you pay, not MSRP, so that also goes down in price should you be interested.

Pricing on the website does NOT reflect this promotion. You must call the store so they can scan the coupon, and pay over the phone. My order doesn't show any SKU for a coupon, just the super-low price.

EDIT: Quick Link to Open Box Appliances [bestbuy.com]

The washer & dryer I bought: https://www.bestbuy.com/site/lg-4...Id=6181257

https://www.bestbuy.com/site/lg-7...Id=6181263

See pictures for screenshots from my order.
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Community Notes
About the Poster
QA Edit: Seems the 50% off appliance part of this deal may have died but users as of today 5/1 still say they're getting the 50% off on open box TVs still. So we will let this thread stay in Hot Deals for another day or so, for users that still can get it.
------------------------

I was shopping around for a new washer/dryer, and picked out a pair by LG. Called in to the store to find out what might be damaged on the washer since you can't go in and see it. The Best Buy website lists the open box price as $695.99. They went over and looked at it, told me about the scuffs, and then mentioned "oh, and the open-box promotion brings it down to $347.99

I bought it, then called the other Best Buy that had the matching dryer, also as open-box. I asked them what was wrong with it, and about the price since "another Best Buy said you're running an open box promotion" and we all know that could be specific to one location or whatnot. The guy on the phone said the price I got the washer for was crazy, he'd never heard of such a thing. He went to explain that open box pricing changes all the time depending on the new item sale prices etc, but he'd ask his manager. He came back and said that there's an additional coupon he has to scan, for 50% off open box major appliances. The Geek Squad extended warranty price is based on the price you pay, not MSRP, so that also goes down in price should you be interested.

Pricing on the website does NOT reflect this promotion. You must call the store so they can scan the coupon, and pay over the phone. My order doesn't show any SKU for a coupon, just the super-low price.

EDIT: Quick Link to Open Box Appliances [bestbuy.com]

The washer & dryer I bought: https://www.bestbuy.com/site/lg-4...Id=6181257

https://www.bestbuy.com/site/lg-7...Id=6181263

See pictures for screenshots from my order.

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2,579 Comments

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Apr 21, 2020
3,425 Posts
Joined Aug 2008
Apr 21, 2020
kdiggz
Apr 21, 2020
3,425 Posts
Quote from fitz1899 :
Was told the same
I'm guessing by the Sabres logo you are in Buffalo too?
Apr 21, 2020
375 Posts
Joined Aug 2009
Apr 21, 2020
fitz1899
Apr 21, 2020
375 Posts
Quote from kdiggz :
I'm guessing you are in Buffalo too by the Sabres logo?
Yup lol...Clarence store
Apr 21, 2020
3,425 Posts
Joined Aug 2008
Apr 21, 2020
kdiggz
Apr 21, 2020
3,425 Posts
Quote from fitz1899 :
Yup lol...Clarence store
We probably called at the same time. That Justin kid was probably like wtf is going on lol
Apr 21, 2020
325 Posts
Joined Jul 2009
Apr 21, 2020
sharris721
Apr 21, 2020
325 Posts
Anyone that works at best buy want to be my friend???
Currently ordered an LG 77inch C9 haven't cancelled yet.
In North East OH if that matters
2
Apr 21, 2020
119 Posts
Joined May 2016
Apr 21, 2020
jcv114
Apr 21, 2020
119 Posts
Was told I have to bring my Best Buy employee friend with me so he can show his employee ID when picking up 🤦🏻 ♂️ won't even take employee number
1
Apr 21, 2020
66 Posts
Joined May 2014
Apr 21, 2020
sgudoc
Apr 21, 2020
66 Posts
Yeah. They told me I need a coupon code. No go for me unless someone has a code
Apr 21, 2020
450 Posts
Joined Oct 2009
Apr 21, 2020
tajmahal
Apr 21, 2020
450 Posts
Yep called a store in CT, no go either. Store manager said, only the employee can purchase it at 50% off and he or she should add us to the friends and family and then we can pick it up from the store!! who ever got it ..good deal. I was llooking for the 77" C9...would have been a reat deal if they honored the price!

Any BB employee, can help me with this?? store guy said, the employee has to meet certain criteria too...not sure what that means though!!
1

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Apr 21, 2020
375 Posts
Joined Aug 2009
Apr 21, 2020
fitz1899
Apr 21, 2020
375 Posts
Quote from kdiggz :
We probably called at the same time. That Justin kid was probably like wtf is going on lol
He seemed so nice on the phone too, thought we were good to go, but after a long pause on hold, he came back and said nope.
Apr 21, 2020
34 Posts
Joined Nov 2012
Apr 21, 2020
DanielB3901
Apr 21, 2020
34 Posts
Called into the store in Charleston, SC about an electric range that was available open box. They said that the discount only applies to TVs and that the normal open box pricing applies.
Apr 21, 2020
14 Posts
Joined Nov 2010
Apr 21, 2020
jk92386
Apr 21, 2020
14 Posts
Bethlehem, Pa - As Listed online.
Apr 21, 2020
87 Posts
Joined Aug 2012
Apr 21, 2020
armanisasha
Apr 21, 2020
87 Posts
Owings Mills, MD - TVs only
Apr 21, 2020
1,164 Posts
Joined May 2019
Apr 21, 2020
Max_CreditCards
Apr 21, 2020
1,164 Posts
Quote from fitz1899 :
Ordered an open box washer/dryer last night. Was told this morning on the phone this isn't a promotion on all open box appliances. Can someone actually post something showing the "promo"?
Satisfactory or fair condition only
Apr 21, 2020
504 Posts
Joined Nov 2015
Apr 21, 2020
shwagon
Apr 21, 2020
504 Posts
ahhhh.... Called my local store about a refrigerator. The rep was extremely helpful and was working with the sales manager for me. But, it appears that the big (50%) discounts are mainly on TV's (their words). They knocked off about 20% from the online price, but definitely not the 50% I was hoping for.
Apr 21, 2020
48 Posts
Joined Jun 2013
Apr 21, 2020
AlonA8863
Apr 21, 2020
48 Posts
I'll appreciate if someone can provide me some employee # for this promo. Thank you guys !

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Apr 21, 2020
534 Posts
Joined Jul 2017
Apr 21, 2020
LesPaul378
Apr 21, 2020
534 Posts
Just called 2 stores in NY and both reps seemed liked they had no idea about friends and family discount. They both said all orders must be competed online.

The one rep did admit that price on the sticker could be lower than online and they would notify me after purchase.

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