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expired Posted by iotashan • Apr 20, 2020
expired Posted by iotashan • Apr 20, 2020

Best Buy B&M Major Appliance Open Box additional 50% off Open Box Price (YMMV)

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QA Edit: Seems the 50% off appliance part of this deal may have died but users as of today 5/1 still say they're getting the 50% off on open box TVs still. So we will let this thread stay in Hot Deals for another day or so, for users that still can get it.
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I was shopping around for a new washer/dryer, and picked out a pair by LG. Called in to the store to find out what might be damaged on the washer since you can't go in and see it. The Best Buy website lists the open box price as $695.99. They went over and looked at it, told me about the scuffs, and then mentioned "oh, and the open-box promotion brings it down to $347.99

I bought it, then called the other Best Buy that had the matching dryer, also as open-box. I asked them what was wrong with it, and about the price since "another Best Buy said you're running an open box promotion" and we all know that could be specific to one location or whatnot. The guy on the phone said the price I got the washer for was crazy, he'd never heard of such a thing. He went to explain that open box pricing changes all the time depending on the new item sale prices etc, but he'd ask his manager. He came back and said that there's an additional coupon he has to scan, for 50% off open box major appliances. The Geek Squad extended warranty price is based on the price you pay, not MSRP, so that also goes down in price should you be interested.

Pricing on the website does NOT reflect this promotion. You must call the store so they can scan the coupon, and pay over the phone. My order doesn't show any SKU for a coupon, just the super-low price.

EDIT: Quick Link to Open Box Appliances [bestbuy.com]

The washer & dryer I bought: https://www.bestbuy.com/site/lg-4...Id=6181257

https://www.bestbuy.com/site/lg-7...Id=6181263

See pictures for screenshots from my order.
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About the Poster
QA Edit: Seems the 50% off appliance part of this deal may have died but users as of today 5/1 still say they're getting the 50% off on open box TVs still. So we will let this thread stay in Hot Deals for another day or so, for users that still can get it.
------------------------

I was shopping around for a new washer/dryer, and picked out a pair by LG. Called in to the store to find out what might be damaged on the washer since you can't go in and see it. The Best Buy website lists the open box price as $695.99. They went over and looked at it, told me about the scuffs, and then mentioned "oh, and the open-box promotion brings it down to $347.99

I bought it, then called the other Best Buy that had the matching dryer, also as open-box. I asked them what was wrong with it, and about the price since "another Best Buy said you're running an open box promotion" and we all know that could be specific to one location or whatnot. The guy on the phone said the price I got the washer for was crazy, he'd never heard of such a thing. He went to explain that open box pricing changes all the time depending on the new item sale prices etc, but he'd ask his manager. He came back and said that there's an additional coupon he has to scan, for 50% off open box major appliances. The Geek Squad extended warranty price is based on the price you pay, not MSRP, so that also goes down in price should you be interested.

Pricing on the website does NOT reflect this promotion. You must call the store so they can scan the coupon, and pay over the phone. My order doesn't show any SKU for a coupon, just the super-low price.

EDIT: Quick Link to Open Box Appliances [bestbuy.com]

The washer & dryer I bought: https://www.bestbuy.com/site/lg-4...Id=6181257

https://www.bestbuy.com/site/lg-7...Id=6181263

See pictures for screenshots from my order.

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2,579 Comments

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Apr 22, 2020
39 Posts
Joined Nov 2009
Apr 22, 2020
ws1995
Apr 22, 2020
39 Posts
Quote from ivancarranza :
Has anyone had any luck getting the chat to apply this coupon?

I tried twice and both reps said they were not able to apply the discount and had to be done in store or on the phone with the store.
Apr 22, 2020
139 Posts
Joined Dec 2005
Apr 22, 2020
mykoljay
Apr 22, 2020
139 Posts
Quote from Peerless_Warrior :
Yes, just like GS. Not essential.
I was mistaken. Nj seems to be county by county. Some counties are curbside pickup.
Apr 22, 2020
551 Posts
Joined Feb 2016
Apr 22, 2020
RacerXXY
Apr 22, 2020
551 Posts
West Des Moines Iowa said you actually have to have the employee make the purchase then sell it to you. Luckily there is a Home Depot, Lowes and Menards within a couple of miles from this Best Buy and they are all open and I can go in the store and shop. The dryer I wanted was only $600 so at worse I had to pay an extra $300 but it is new and I can use a credit card vs cash I would have had to pay the employee to buy it for me. I try to support my local Best Buy but I guess not this time.
Apr 22, 2020
93 Posts
Joined Jan 2012
Apr 22, 2020
foamguy
Apr 22, 2020
93 Posts
Quote from henshinRSX :
Does this deal include open box tablets and computers?
Per the coupon image, it's supposed to only be on large appliances, but some have had luck on TVs. I'm going to try on a TV in ~3 hours.

Quote from edward_ccm :
FYI i weas able to cash in on both the 50% off and the bosch 100 gift card when i purchased my 500 series dishwasher
Same with the 800 series. Was shocked when the $100 gift card worked, but I'll gladly take it. $400 for the dishwasher, plus a $100 gift card? Absolutely, especially considering a few weeks ago we said our 8 year old Kitchenaid wasn't cleaning as well as it used to (even after taking it apart fully) and ours isn't fingerprint/smudge resistant, which is annoying with a 4 year old!
Apr 22, 2020
1,061 Posts
Joined Jul 2007
Apr 22, 2020
joe_blow_xbox
Apr 22, 2020
1,061 Posts
So happy my 65" LG B9 I got yesterday had 70 hours screen time, and came with all the accessories! Not a display model Smilie. Got it for $950

I bought from a store (Oceanside CA) that had 3 of them and this was the only one with the stand and remote.

If you can find a store with multiple open box items you have a better chance to ask for the best one with all accessories or at least stand and remote, and win the non-display model lotto
Apr 22, 2020
1,815 Posts
Joined Dec 2016
Apr 22, 2020
OceanTwelve
Apr 22, 2020
1,815 Posts
How do you guys ask them about the promotion when ordering? Do I tell them I have the SKU code or if I can get 50% off via the SKU code?
Apr 22, 2020
9 Posts
Joined Dec 2013
Apr 22, 2020
tmsandeep
Apr 22, 2020
9 Posts
I called my store in Michigan and he mentioned as the coupon is for friends and family of employees only. Is there a coupon code or something that you can share please.
Last edited by tmsandeep April 22, 2020 at 11:45 AM.

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Apr 22, 2020
1,252 Posts
Joined Nov 2010
Apr 22, 2020
awid
Apr 22, 2020
1,252 Posts
Quote from Peerless_Warrior :
Yes, just like GS. Not essential.
where in NY? All mine are open in western NY
Apr 22, 2020
189 Posts
Joined Jun 2013
Apr 22, 2020
DavidW4615
Apr 22, 2020
189 Posts
Quote from santapaws :
Which kitchenaid did you buy? I've been eyeing them
Model: KDPE334GPS
Despite the ending, it does not, in fact, have GPS. It's super quiet. You can really only tell it's running by the lights and the occasional waste water discharge into the sink drain.
Apr 22, 2020
906 Posts
Joined Dec 2009
Apr 22, 2020
mp5cartman
Apr 22, 2020
906 Posts
Quote from joe_blow_xbox :
So happy my 65" LG B9 I got yesterday had 70 hours screen time, and came with all the accessories! Not a display model Smilie. Got it for $950

I bought from a store (Oceanside CA) that had 3 of them and this was the only one with the stand and remote.

If you can find a store with multiple open box items you have a better chance to ask for the best one with all accessories or at least stand and remote, and win the non-display model lotto
Wow nice! Did you have to mention the deal or are the the open box instore price already 50% off when they scan it or see in their system?
Apr 22, 2020
249 Posts
Joined Jul 2011
Apr 22, 2020
TN12LLY
Apr 22, 2020
249 Posts
Quote from LivelyHaddock1127 :
Honestly. All I said was I had a friend who worked for best buy who told me about the promotion. They didn't need any more info.
I just called the store in El Cajon because they had what I needed. The rep said they would apply the 50% discount if I can show them a picture of the employee number and ID card. Ugh, I was sooooo close!
Apr 22, 2020
1,061 Posts
Joined Jul 2007
Apr 22, 2020
joe_blow_xbox
Apr 22, 2020
1,061 Posts
Quote from mp5cartman :
Wow nice! Did you have to mention the deal or are the the open box instore price already 50% off when they scan it or see in their system?
I mentioned it to them on the phone before going there. They gave no grief yesterday.

The longest part was them bubble wrapping the TV because it came without a box, but they did a great job protecting the thin OLED screen
Apr 22, 2020
3,272 Posts
Joined Sep 2013
Apr 22, 2020
PaulP6715
Apr 22, 2020
3,272 Posts
Just wasted an hour on the phone with Hiram Georgia location. Long series of lies, then finally a thirty minute wait to speak with the general manager who never actually came to the phone, just sent another lackey to say corporate has just changed the policy to employees only.
Apr 22, 2020
1,669 Posts
Joined Jan 2009
Apr 22, 2020
dTor
Apr 22, 2020
1,669 Posts
I got shot down by one store out of three in Tucson (the one on Drexel Rd wanted an employee ID number to go along with the SKU). Oro Valley took some finagling, but I got them to give me the discount. The one in SW Tucson said all they need is the coupon SKU and he didn't even ask a manager for approval.

I got an LG top load washing machine w/ 5 yr Geek squad for $560 and a Samsung electric dryer w/ 5 yr Geek Squad for $421. I will be picking them up today. Bot are black stainless steel in Satisfactory condition.

Both stores accepted my credit card info over the phone.

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Apr 22, 2020
13 Posts
Joined Mar 2018
Apr 22, 2020
donaldtcw
Apr 22, 2020
13 Posts
How did you guys get the discount on open box tv? Any specific type or model needs to be?
Called different store and have they scan the price tag still comes up same as the price shown online

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