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Frontier Gigabit service $75/mo

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Just upgraded from 500/500 service to the gigabit for $75/mo with no contract!

https://internet.frontier.com/fios/
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Frontier Gigabit service $75/mo
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Joined Aug 2011
Operator
> bubble2 375 Posts
47 Reputation
NSA
05-27-2020 at 04:02 PM.
05-27-2020 at 04:02 PM.
Where are you?

I assume this is only in certain areas?
Reply
Joined Nov 2014
New User
> bubble2 16 Posts
14 Reputation
Original Poster
VitaliyD
05-27-2020 at 04:09 PM.
05-27-2020 at 04:09 PM.
I'm in Southwest Florida
Reply
Joined Jul 2015
L4: Apprentice
> bubble2 333 Posts
62 Reputation
gilbreathprinciple
05-27-2020 at 04:12 PM.
05-27-2020 at 04:12 PM.
Quote from VitaliyD :
Just upgraded from 500/500 service to the gigabit for $75/mo with no contract!

https://internet.frontier.com/fios/
Not sure I need gig, but I just signed up for 500/500. Spectrum has been terrible for me all of a sudden after close to 2 yrs. I suspect it has something to do with covid-19 overload.
1
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Joined Jan 2005
L10: Grand Master
> bubble2 7,351 Posts
3,411 Reputation
energyx
05-27-2020 at 05:15 PM.
05-27-2020 at 05:15 PM.
This is for old FIOS areas, like 1% of their territory. The rest is 1Mb DSL for $49.99/mo
Reply
Joined Jul 2015
L4: Apprentice
> bubble2 333 Posts
62 Reputation
gilbreathprinciple
05-27-2020 at 06:46 PM.
05-27-2020 at 06:46 PM.
What do you guys think about their non-waivable router rental fee? Even if you use your own router, you will still be charged $10 a month. I've read issues on this. Consumer complaints to FCC, etc. It's to no avail. We have to pay it. But I'm wondering why they want this headache, instead of just putting cost in their advertising and say free router. $50 a month for 500/500 with free router! Why do $40 a month and charge a $10 rental fee, and get the bad optics? They have to file for chapter 11 and have a bad rep in the industry for customer service. I guess it makes sense.
Reply
Joined Dec 2006
L6: Expert
> bubble2 1,100 Posts
372 Reputation
aphex
05-27-2020 at 07:10 PM.
05-27-2020 at 07:10 PM.
Currently paying $65/mo for 500/500 with them. Probably worth it for $10 more. Thanks OP.
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Joined Jul 2019
New User
> bubble2 2 Posts
10 Reputation
AquaTable5202
05-31-2020 at 08:23 AM.
05-31-2020 at 08:23 AM.
ATT is doing same for 50$+ HBO max ..why Frontier at 50pct costlier.
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Joined Nov 2011
L5: Journeyman
> bubble2 889 Posts
68 Reputation
pthomas1991
05-31-2020 at 08:30 AM.
05-31-2020 at 08:30 AM.
Quote from AquaTable5202 :
ATT is doing same for 50$+ HBO max ..why Frontier at 50pct costlier.

Unfortunately all ISPs are not available in all areas. Maybe Frontier is the best gigabit service available because AT&T isnt. In my area, only Spectrum is available Frown
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Joined Nov 2007
L5: Journeyman
> bubble2 512 Posts
120 Reputation
Black Dog
05-31-2020 at 08:31 AM.
05-31-2020 at 08:31 AM.
How do you upgrade? Can it be done without talking to a person, or do you have to call?
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Joined Jan 2010
Spend to Save
> bubble2 287 Posts
337 Reputation
Savingmonies
05-31-2020 at 11:05 AM.
05-31-2020 at 11:05 AM.
Worst customer service. I saw an ad on their website saying free installation. Signed up and then was billed for installation. Called customer service and was told it wasn't free. I told them I printed the ad from their website the day I signed up and can show it to them. They said no and I asked to speak to a manager. The rep said she wouldn't allow me to speak to a manager because the manager would agree with her. Long story short, did a chargeback and won because Frontier never responded.
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Joined Mar 2008
L7: Teacher
> bubble2 2,882 Posts
340 Reputation
produke
05-31-2020 at 11:08 AM.
05-31-2020 at 11:08 AM.
Got dry loop only service.
Reply
Joined Apr 2014
L6: Expert
> bubble2 1,657 Posts
300 Reputation
gen2
05-31-2020 at 11:11 AM.
05-31-2020 at 11:11 AM.
I would get 500/500 for "$40" but it's only for 1 year.
Reply
Joined Jan 2009
L2: Beginner
> bubble2 30 Posts
15 Reputation
t_hsieh
06-01-2020 at 01:33 AM.

Our community has rated this post as helpful. If you agree, why not thank t_hsieh

06-01-2020 at 01:33 AM.
Quote from gilbreathprinciple :
What do you guys think about their non-waivable router rental fee? Even if you use your own router, you will still be charged $10 a month. I've read issues on this. Consumer complaints to FCC, etc. It's to no avail. We have to pay it. But I'm wondering why they want this headache, instead of just putting cost in their advertising and say free router. $50 a month for 500/500 with free router! Why do $40 a month and charge a $10 rental fee, and get the bad optics? They have to file for chapter 11 and have a bad rep in the industry for customer service. I guess it makes sense.

Just upgraded to 500/500 from 200/200. I spoke to retention to get my frontier secure ($5 monthly charge taken off my bill) and then the rep also told me that starting June 20th, you can call in and tell them you do not want to be charged for the router. They must take the fee off.

Ref: https://www.google.com/amp/s/arst...e/%3famp=1

Just FYI.
1
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Joined Jul 2015
L4: Apprentice
> bubble2 333 Posts
62 Reputation
gilbreathprinciple
06-01-2020 at 11:50 AM.
06-01-2020 at 11:50 AM.
Quote from t_hsieh :
Just upgraded to 500/500 from 200/200. I spoke to retention to get my frontier secure ($5 monthly charge taken off my bill) and then the rep also told me that starting June 20th, you can call in and tell them you do not want to be charged for the router. They must take the fee off.

Ref: https://www.google.com/amp/s/arst...e/%3famp=1

Just FYI.
Crazy it takes a law, and not common sense. Treat customers well, you earn business and market share. With internet streaming coming on strong and fast, you see cable companies are exposed as being stubborn and can't change in their ways.
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