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expired Posted by QuangD • Jun 14, 2020
expired Posted by QuangD • Jun 14, 2020

Costco Members: HP Envy x360 15.6" Laptop: Ryzen 5 4500U, 512GB SSD

$610

$800

23% off
Costco Wholesale
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Deal Details
Costco Wholesale has HP Envy x360 15.6" Touchscreen 2-In-1 Laptop (15-DS1063CL) on sale for $599.99 valid for Costco Members only. Shipping is $9.99. Thanks QuangD

Note, must be logged into your Costco account w/ an active membership.

Specs
  • AMD Ryzen 5 4500U 2.37GHz Processor
  • 15.6" 1920x1080 FHD IPS Touchscreen WLED Backlit Display
  • 512GB PCIe NVMe M.2 Solid State Drive SSD
  • 8GB DDR4 SDRAM Memory (3200)
  • AMD Radeon Graphics
  • Intel WiFi 6 (2x2) w/ Bluetooth 5.0
  • 4-Cell 55 Wh Lithium-Ion Polymer Battery
  • Microsoft Windows 10 Home (64-Bit)
    • Inputs
      • 2x USB Type-A
      • 1x USB Type-C
      • 1x HDMI 2.0

Editor's Notes

Written by Discombobulated | Staff
Offer valid through July 26, 2020 or while promotion last; limit 2 per member. Arrives approximately 3-5 business days from time of purchase.- Discombobulated

Original Post

Written by QuangD
Community Notes
About the Poster
Deal Details
Community Notes
About the Poster
Costco Wholesale has HP Envy x360 15.6" Touchscreen 2-In-1 Laptop (15-DS1063CL) on sale for $599.99 valid for Costco Members only. Shipping is $9.99. Thanks QuangD

Note, must be logged into your Costco account w/ an active membership.

Specs
  • AMD Ryzen 5 4500U 2.37GHz Processor
  • 15.6" 1920x1080 FHD IPS Touchscreen WLED Backlit Display
  • 512GB PCIe NVMe M.2 Solid State Drive SSD
  • 8GB DDR4 SDRAM Memory (3200)
  • AMD Radeon Graphics
  • Intel WiFi 6 (2x2) w/ Bluetooth 5.0
  • 4-Cell 55 Wh Lithium-Ion Polymer Battery
  • Microsoft Windows 10 Home (64-Bit)
    • Inputs
      • 2x USB Type-A
      • 1x USB Type-C
      • 1x HDMI 2.0

Editor's Notes

Written by Discombobulated | Staff
Offer valid through July 26, 2020 or while promotion last; limit 2 per member. Arrives approximately 3-5 business days from time of purchase.- Discombobulated

Original Post

Written by QuangD

Community Voting

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Top Comments

Picked mine up in store this morning, finally got all the updates done. Here are my thoughts so far:

1) Make sure you don't do a fresh OS install right off the bat, I actually got an offer from Dropbox for 25 GBs free for 1 year (in addition to whatever storage plan I had so far). All I had to do was sign into Dropbox (that was already pre-installed)
2) Make sure you do ALL windows updates, ALL Windows Store updates, and finally, ALL HP Support Assistant Updates (which does include a BIOS update already)
3) Make sure you're plugged into the power outlet to charge the battery, and go to HP Command Center and set the performance mode to "Performance"
4) Click on the battery icon in the bottom task bar, and slide the slider to the right for "Best Performance"
5) Uninstall any junk from control panel (I uninstalled mcafee, some VPN bloat ware, and alot of games from the app list)

Now, for initial thoughts on overall package:
1) I'm coming from an HP Pavillion x360 that LITERALLY just died 1 day after my 1 year warranty expired. I sworn off any HP products ,but decided to roll dice on this, PRIMARILY due to Coscto's return policy (90 days) and the 4 year warranty stack with citi card. I'm going to use the shit out of this in the next 90 days (before I upgrade SSD or RAM), just to make sure all is good.
2) The trackpad is plastic, but does support windows precision. Gestures work fine, overall feel ain't bad honestly.
3) Keyboard feels nice IMO. Nice spacing, nice feel, can't complain for something that's $599 pre tax
4) Screen is 1080p, but honestly, I wish it was brighter. Well lit indoor room is pushing the visibility on this, and outside use is impossible (just my opinion)
5) Haven't tried wifi yet (to confirm if I have any connectivity issues reported by previous comments). I'm hard wired into my 1 gig router with anker USB C dongle, getting my usual 900+ up and down, no problems.
6) Speakers aren't anything special, but don't sound bad. I haven't blasted on full volume just yet (to check for rattle as reported on some youtube video of the 4700U ryzen HP ENVY x360.
7) Power cable included is a barrel one, BUT it's kind of small and looks nice. Cable isn't braided, obviously isn't USB C, but I'm not disappointed.
8) Ryzen stickers are crooked on the deck of laptop (who cares)
9) Display unit at my Costco DID have a misaligned hinge (you can clearly tell just by looking). I haven't inspected the hinge too much on mine, but it looks OK
10) Fingerprint reader is right below the period button on NUMPAD, not on the actual keyboard (replacing the CNRL button) like one of the youtube videos I saw (which actually was for the X360 4700U model)
11) Packaging was impressive IMO for a $599 laptop. Laptop itlself was sealed in plastic, everything in box was included in box, and it was easy to open. I've never owned Apple or more expensive laptops, so to some packaging might not be best of best (who cares honestly)

Overall, honeymoon phase overview, I think I feel like $599 is a fair price for what you get. Overall speed of system is snappy, and at idle, I'm only using 2.6 GBs of RAM. 90 day Costco return policy is hard to beat, so if a better deal comes up, or I just don't like something (or it freaking dies like my x360 pavilion 1 day after the 1 year warranty expires) I'll just return.

Other freebie is the 1 month of office 365, don't forget to take advantage of that, on top of the 25GB free of dropbox for 1 year.

UPDATE: some common sense tips
1) Make sure the laptop box has unopened, SEALED "HP SEAL" stickers on top
2) All I had to do when buying in store was take a picture of display sticker, and clerk just scanned the code off the picture off my phone
3) Clerk at checkout (that you pay at), SHOULD give you a receipt (that's your copy) and some pickup slip thing for the guy that usually puts your stuff in a box to walk over to the cage and pick it up
4) I have NOT heard the fan AT ALL the whole time I've used this laptop today, EXCEPT for updating the BIOS. I'm being 100% honest, I have not heard the fan kick in at all, even during the initial 30+ Windows Update list of things to update when setting up the laptop. Laptop is cool to touch everywhere (although all I have opened right now is 4 tabs in new Edge browser and spotify - 4GB RAM use)
5) The LEFT hinge on my unit is slightly misaligned (you can tell by opening the laptop flat on the table and comparing the hinges). It's not as bad as what I saw on display at my local Coscto, and doesn't seem to cause any display issues, so I will let it be.
6) Might be due to my slightly misaligned left hinge, but when I close the laptop, the right side of the closed laptop isn't 100% closed (I can push down on the screen to "close" it completely and hear it close, but it's such a small imperfection I'm going to just liv ewith it. Just wanted to point out the real world quality control issues
Picked this up on Wednesday. So far, overall quite pleased with it and seems like the value is tough to beat at $599. At $799 I might consider other options, particularly with a better keyboard. But I am coming from a $2500 MB Pro for work, so I am slightly jaded by that. Here are my thoughts after a few days of use:

Screen - Seems pretty good so far, plenty bright for my use. Colors are more muted than MB Pro. Haven't played around with color settings though. Very glossy, touchscreen use could cause a ton of fingerprint smudges. Bezel is annoying at first but after a while I didn't really notice it. (See attached photo of the x360 side by side with my MB Pro and both screens on max brightness).

Trackpad - This is my biggest annoyance. Plastic feeling, too much travel when clicked, sometimes taps aren't recognized. Will use a wireless mouse in most situations so not end of the world, but definitely a pain when forced to use it.

Keyboard - Somewhat disappointing here as well. Smaller keys and slightly larger spacing than my MB pro has caused a lot of typos. Keys in the middle of the keyboard are fairly quiet while those at both the left and right edge have a hollow, plasticky sound. Have to get used to it being off center due to number pad.

Fingerprint reader is excellent. Immediate recognition every time.

Overall performance seems very good. Boots in a few seconds. Loads apps quickly. So far no issues with multiple tabs, but haven't really maxed this out yet.

Battery life seems very good but time will tell. Have yet to watch a movie, game, or do anything very taxing. Haven't heard fans at all or noticed any heat, even when doing updates.

Physically, it is noticeably heavier than MB Pro, but I will not be carrying this around daily so not that big of an issue. Wouldn't want to have to haul it in a backpack all day though.

Fit and finish seem quite good overall. Hinges aligned, lid closes completely, so far no QC issues that others have mentioned. Feels solid, though there is more flex in the screen than my MB, it's not concerning. Biggest complaint here is that the lid seems to be a magnet for smudges. Again, minor cosmetic thing but it is noticeable.

Probably will not use this in tablet mode, so no real comment here. Have not tried the pen yet.

Again, overall very pleased with it. Thanks to everyone who has contributed to this thread and helped in my decision to jump on this one.
You guys bitch at 350$ lap top thats 768p now there's a Laptop with an IPS and it's still $hit? Lol you people

1,223 Comments

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Jun 20, 2020
1,718 Posts
Joined Mar 2007
Jun 20, 2020
kevin347
Jun 20, 2020
1,718 Posts
how does costco warranty works if something goes wrong? you have to send to them for repair? I am debating if its worth applying for their card to get extra 2 year warranty..not sure if any of my credit card would extend warranty beyond 2 years after costco's run out.
Jun 20, 2020
383 Posts
Joined May 2020
Jun 20, 2020
UniqueHamster598
Jun 20, 2020
383 Posts
Quote from butter123 :
my Dell 7579 which is almost 4 years old still running flawless, no slow down even with 30+ chrome tabs, Dell support is also excellent, still getting driver, BIOS updates from time to time.

What happened to your Laptop, does the SSD died? in that case blame Sandisk..
I can believe all that other stuff, but you must live in an alternative universe where Dell's support is "excellent." Usually it goes:
"Hey, I have an issue I need help with."
"Have you tried restarting the computer?"
"Yes."
"Then I'm gonna go ahead and put you on hold until you go away."
"Wait, no, I--"
1
Jun 20, 2020
1,441 Posts
Joined Mar 2007
Jun 20, 2020
butter123
Jun 20, 2020
1,441 Posts
Quote from UniqueHamster598 :
I can believe all that other stuff, but you must live in an alternative universe where Dell's support is "excellent." Usually it goes:
"Hey, I have an issue I need help with."
"Have you tried restarting the computer?"
"Yes."
"Then I'm gonna go ahead and put you on hold until you go away."
"Wait, no, I--"
lol, in my book support is excellent when it works without any issue, by providing timely updates they are providing excellent support even after 3 1/2 years,

the laptop still works like new..
Jun 20, 2020
1,441 Posts
Joined Mar 2007
Jun 20, 2020
butter123
Jun 20, 2020
1,441 Posts
Quote from kevin347 :
how does costco warranty works if something goes wrong? you have to send to them for repair? I am debating if its worth applying for their card to get extra 2 year warranty..not sure if any of my credit card would extend warranty beyond 2 years after costco's run out.
See below post, this person's experience could be an exception, but it provides you details about the warranty process..

https://slickdeals.net/forums/showpost.php?p=138105599&postcount=68

FYI we just tried to use the Costco Concierge extended warranty for an Acer soon we bought Jan 28 2018.

Spent hours waiting on hold for Costco Concierge only to be told that the warranty is thru Citi not them, Called Citi, they directed me back to Costco. 2nd call to Costco after hours on hold again, finally find out there is a form you fill out and send to Citi. Sent form, few days later get a response that need a repair estimate. Call Costco Concierge again, yup, hours waiting on hold. Finally get thru, told to call Acer, called Acer and was told since outside the Acer warranty it would be $449 for them just to receive the laptop and assess what was wrong. Sent that email to Citi as repair estimate, nope, not good enough, got response back that they require a detailed breakdown and parts and labor cost. Gave up at that point. From our experience the 2+2 warranty is useless and false.
2
Jun 20, 2020
37 Posts
Joined Dec 2007
Jun 20, 2020
ksang
Jun 20, 2020
37 Posts
I got the laptop recently and so far it's ok. The big draw to me was the upgradable hardware, the amd ryzen chip, and that it had a numeric keypad.

I do wish it had a better keyboard feel to it though. Coming from a company mac laptop, I had a little difficulty feeling for the f/j key indentations at first. The font isn't as easy to read as the mac's.

I hooked up a logitech external keyboard and mouse so that I can work with an external monitor and sometimes the mouse pointer freezes. I haven't had time to figure that out yet.

My kids have been all over it so I can see it's a fingerprint oil magnet. They're visible due to the dark metal color. If I keep it I can see the benefit of getting some type of skin for it.

The screen is ok as well. I haven't had a chance to bring it outside but for my indoor work it'll do.

As far as the fan, I agree with what others have said. The laptop is quiet. The fan doesn't turn on often. Only time that I recall is when I updated the bios. It turns on less often than the mac's when the kids are playing roblox.

Overall though, it's a good laptop. It's hard to beat for the price and for the peace of mind that comes with buying it from costco and their visa card. So far I haven't had a chance to verify that though.
Jun 20, 2020
37 Posts
Joined Dec 2007
Jun 20, 2020
ksang
Jun 20, 2020
37 Posts
Quote from butter123 :
See below post, this person's experience could be an exception, but it provides you details about the warranty process..

https://slickdeals.net/forums/showpost.php?p=138105599&postcount=68

FYI we just tried to use the Costco Concierge extended warranty for an Acer soon we bought Jan 28 2018.

Spent hours waiting on hold for Costco Concierge only to be told that the warranty is thru Citi not them, Called Citi, they directed me back to Costco. 2nd call to Costco after hours on hold again, finally find out there is a form you fill out and send to Citi. Sent form, few days later get a response that need a repair estimate. Call Costco Concierge again, yup, hours waiting on hold. Finally get thru, told to call Acer, called Acer and was told since outside the Acer warranty it would be $449 for them just to receive the laptop and assess what was wrong. Sent that email to Citi as repair estimate, nope, not good enough, got response back that they require a detailed breakdown and parts and labor cost. Gave up at that point. From our experience the 2+2 warranty is useless and false.
Sorry to hear about this. I would be interested to know what would happen if you try to return it and get your money back. I think with what you've gone through you have a case for getting a refund.

edit: looks like laptops only get 90 days return.
Last edited by ksang June 20, 2020 at 01:05 PM.
Jun 20, 2020
13,427 Posts
Joined Dec 2011
Jun 20, 2020
Peerless_Warrior
Jun 20, 2020
13,427 Posts
Quote from ksang :
It turns on less often than the mac's when the kids are playing roblox.
Just buy them any android or Apple tablet for roblox...

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Jun 20, 2020
383 Posts
Joined May 2020
Jun 20, 2020
UniqueHamster598
Jun 20, 2020
383 Posts
Quote from ksang :
I got the laptop recently and so far it's ok. The big draw to me was the upgradable hardware, the amd ryzen chip, and that it had a numeric keypad.

I do wish it had a better keyboard feel to it though. Coming from a company mac laptop, I had a little difficulty feeling for the f/j key indentations at first. The font isn't as easy to read as the mac's.

I hooked up a logitech external keyboard and mouse so that I can work with an external monitor and sometimes the mouse pointer freezes. I haven't had time to figure that out yet.

My kids have been all over it so I can see it's a fingerprint oil magnet. They're visible due to the dark metal color. If I keep it I can see the benefit of getting some type of skin for it.

The screen is ok as well. I haven't had a chance to bring it outside but for my indoor work it'll do.

As far as the fan, I agree with what others have said. The laptop is quiet. The fan doesn't turn on often. Only time that I recall is when I updated the bios. It turns on less often than the mac's when the kids are playing roblox.

Overall though, it's a good laptop. It's hard to beat for the price and for the peace of mind that comes with buying it from costco and their visa card. So far I haven't had a chance to verify that though.
Kids are definitely especially oily little creatures! Mine gets a fingerprint or two on it now and then, but I can't imagine letting this thing near any kids I know. The mouse pointer thing is weird, hopefully you can clear that up. The keyboard feels okay to me, but I agree that it's certainly not on Apple's magic keyboard level or Lenovo's ThinkPad level.
Last edited by UniqueHamster598 June 20, 2020 at 01:23 PM.
Jun 20, 2020
383 Posts
Joined May 2020
Jun 20, 2020
UniqueHamster598
Jun 20, 2020
383 Posts
Seriously annoying, but not totally useless on the warranty. Dealing with bureaucracies is often like that, they both need certain things and you just have to provide it, however massively annoying. I'd like to know if they would have actually repaired it had they got the right information.
Last edited by UniqueHamster598 June 20, 2020 at 01:14 PM.
Jun 20, 2020
3 Posts
Joined May 2013
Jun 20, 2020
vcsca
Jun 20, 2020
3 Posts
I just bought this laptop about a week and half ago and the laptop's touchpad area now rattles a bit when i tap on it. I like the laptop overall but I do wonder about the build. It seems to be an ongoing issue with the series as i did a google search on it and lots of discussions came up.

https://www.reddit.com/r/Hewlett_...d_is_this/

I do not want to open it up and void the warranty so I will most likely return or maybe exchange as the specs are just the best value right now. Just my 2 cents
Jun 20, 2020
1,718 Posts
Joined Mar 2007
Jun 20, 2020
kevin347
Jun 20, 2020
1,718 Posts
Thanks. I remember calling Concierge service once for my older LG TV and they were useless..Most warranty claims are plain to deal with usual but i suppose costco manages to steal business with warranty and may be lot of times you hope never have to use it but i would be pissed if they denied or do nothing about the repairs.
Quote from butter123 :
See below post, this person's experience could be an exception, but it provides you details about the warranty process..

https://slickdeals.net/forums/showpost.php?p=138105599&postcount=68

FYI we just tried to use the Costco Concierge extended warranty for an Acer soon we bought Jan 28 2018.

Spent hours waiting on hold for Costco Concierge only to be told that the warranty is thru Citi not them, Called Citi, they directed me back to Costco. 2nd call to Costco after hours on hold again, finally find out there is a form you fill out and send to Citi. Sent form, few days later get a response that need a repair estimate. Call Costco Concierge again, yup, hours waiting on hold. Finally get thru, told to call Acer, called Acer and was told since outside the Acer warranty it would be $449 for them just to receive the laptop and assess what was wrong. Sent that email to Citi as repair estimate, nope, not good enough, got response back that they require a detailed breakdown and parts and labor cost. Gave up at that point. From our experience the 2+2 warranty is useless and false.
Jun 20, 2020
104 Posts
Joined Aug 2007
Jun 20, 2020
Stiletto7
Jun 20, 2020
104 Posts
Quote from UniqueHamster598 :
Oh lol that's annoying sorry

That's the link I used earlier in this thread, whoops. THIS is the right link:

https://youtu.be/71MVJtSyIIA
After watching this video it appears they have to pry the back cover off. You know why?
Jun 20, 2020
70 Posts
Joined Aug 2004
Jun 20, 2020
UnionMan
Jun 20, 2020
70 Posts
Quote from UniqueHamster598 :
As of now, I've done everything up to gaming. I tried 4k60fps video, several updates, and multiple userbenchmark tests, but the only time the fan came on was when I updated the BIOS.
Received mine yesterday, Same here, never heard the fan until installing a bios update. After that seems quiet again....
Jun 20, 2020
1,718 Posts
Joined Mar 2007
Jun 20, 2020
kevin347
Jun 20, 2020
1,718 Posts
Yeah noticed the same and it didn't look very straightforward to pry it off.
Quote from Stiletto7 :
After watching this video it appears they have to pry the back cover off. You know why?

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Jun 21, 2020
714 Posts
Joined Jun 2009
Jun 21, 2020
leoniv
Jun 21, 2020
714 Posts
Quote from Stiletto7 :
After watching this video it appears they have to pry the back cover off. You know why?
The back cover on the hp laptops have clips so you need to push in a bit for it to release. I have 2 other hp laptops and they're the same way.
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