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2-Pack LaView HD 1080P Indoor Wi-Fi Security Camera with Two-Way Audio, Night Vision and Remote View - $29.98 + FS

$29.98
$39.98
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Newegg has 2-Pack LaView HD 1080P Indoor Wi-Fi Security Camera with Two-Way Audio, Night Vision and Remote View, 2MP Resolution Indoor Baby Monitoring (SD Card Not Included) (Model:LV-PWF822-I) on sale for $29.98

https://www.newegg.com/Product/Co...bo.3964067
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Joined Aug 2009
L7: Teacher
> bubble2 2,697 Posts
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Minions
06-18-2020 at 02:54 PM.

Our community has rated this post as helpful. If you agree, why not thank Minions

06-18-2020 at 02:54 PM.
LaView does not stand behind their warranty. If you request a RMA they will just keep repeating the same troubleshooting steps and will not issue a RMA. Due to this, only purchase this product if you plan to trash it once it fails. I will never buy another LaView product again, and will continue to post this every time one of their products is posted as a warning to others.
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Joined Mar 2015
L2: Beginner
> bubble2 29 Posts
25 Reputation
technomusic
06-18-2020 at 04:23 PM.

Our community has rated this post as helpful. If you agree, why not thank technomusic

06-18-2020 at 04:23 PM.
Quote from Minions :
LaView does not stand behind their warranty. If you request a RMA they will just keep repeating the same troubleshooting steps and will not issue a RMA. Due to this, only purchase this product if you plan to trash it once it fails. I will never buy another LaView product again, and will continue to post this every time one of their products is posted as a warning to others.
I've had LaView for years and never had an issue with their RMA process. Had to replace 2 cameras over 4 years and had 0 issues.
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Joined Dec 2019
L1: Learner
> bubble2 17 Posts
64 Reputation
MellowTree2815
06-18-2020 at 06:17 PM.
06-18-2020 at 06:17 PM.
I am fighting with them right now with an RA. Last month I purchased 2 nvr's. They did not automatically connect with the wireless laview cameras unless I used a router or switch. It is supposed to automatically connect without one. There is a lot more to it but they did not work properly as described. I explained they did not fit my needs so I wanted to return one and I would keep one for toying around with. One of these units is not opened even. They stated you could not return just one, Both had to be returned in order to be refunded. I wanted a further explanation. I said if I buy 15 cameras and 5 nvr's on the same invoice you make people return all 20 items even if you only want to return one? Their answer was yes, you have to return all items. I've never heard of such nonsense. It's been 5 emails and 2 phone calls. I finally said I would just return both for a refund and buy from amcrest instead. They said they could not give me a shipping label for an ra until it was troubleshooted,. I even had offered to pay for shipping. Their website says you can return any product within 30 days if you are unhappy with it. Piss poor customer service!
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Joined Dec 2019
L1: Learner
> bubble2 17 Posts
64 Reputation
MellowTree2815
06-18-2020 at 06:21 PM.
06-18-2020 at 06:21 PM.
I am fighting with them right now with an RA. Last month I purchased 2 nvr's. They did not automatically connect with the wireless laview cameras unless I used a router or switch. It is supposed to automatically connect without one. There is a lot more to it but they did not work properly as described. I explained they did not fit my needs so I wanted to return one and I would keep one for toying around with. One of these units is not opened even. They stated you could not return just one, Both had to be returned in order to be refunded. I wanted a further explanation. I said if I buy 15 cameras and 5 nvr's on the same invoice you make people return all 20 items even if you only want to return one? Their answer was yes, you would have to return all 20 items. I've never heard of such nonsense. It's been 5 emails and 2 phone calls. I finally said I would just return both for a refund and buy from amcrest instead. They said they could not give me a shipping label for an ra until it was troubleshooted,. I had already offered to pay for shipping in a previous email. Their website says you can return any product within 30 days if you are unhappy with it. Piss poor customer service!
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Joined May 2012
L1: Learner
> bubble2 98 Posts
605 Reputation
mattqwertyu
06-18-2020 at 08:06 PM.
06-18-2020 at 08:06 PM.
Can these be controlled by TinyCam pro? LAN only?
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Joined Jan 2012
L7: Teacher
> bubble2 2,226 Posts
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logicpad
06-18-2020 at 08:15 PM.
06-18-2020 at 08:15 PM.
Laview - very bad customer service.
1
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Joined Jan 2012
L7: Teacher
> bubble2 2,226 Posts
1,682 Reputation
logicpad
06-18-2020 at 08:16 PM.
06-18-2020 at 08:16 PM.
Quote from Minions :
LaView does not stand behind their warranty. If you request a RMA they will just keep repeating the same troubleshooting steps and will not issue a RMA. Due to this, only purchase this product if you plan to trash it once it fails. I will never buy another LaView product again, and will continue to post this every time one of their products is posted as a warning to others.

I had similar experience
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Joined Apr 2009
L3: Novice
> bubble2 290 Posts
56 Reputation
runner724
06-18-2020 at 08:54 PM.
06-18-2020 at 08:54 PM.
I'll just post for people to see.

I have two Laview NVRs. Purchased 2-3 years apart, NVR 1 and then NVR 2. Models are 100% the same and identical in all aspects. NVR 2 has features that work. NVR 1 has features that don't work. I noticed both had different firmware versions. Their website only had the older version and I wanted the newer one so, both NVR could have working features.

I tried emailing tech support and they tell me that it's a firmware issue and I should reset and I should update to their latest, which is listed on their website. I've tried this repeatedly for NVR 1 and it's a no-go. Nothing can get it through their thick headed CSRs that I need the newer firmware, which NVR 2 has, but NVR 1 doesn't, and their website only has the firmware for NVR 1.

Yeah. Their CSR kinda suck. As for hardware, no issues yet, only that even most basic features like SMTP and alerts dont work. What the hell guys...
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Joined Aug 2004
L7: Teacher
> bubble2 2,375 Posts
940 Reputation
cookiemonster
06-18-2020 at 09:17 PM.
06-18-2020 at 09:17 PM.
Quote from MellowTree2815 :
I even had offered to pay for shipping. Their website says you can return any product within 30 days if you are unhappy with it. Piss poor customer service!
Have you considered filing a dispute with your credit card? Also, sometimes a BBB complaint works wonders.
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Joined Nov 2014
New User
> bubble2 7 Posts
10 Reputation
mr.instigator44
06-18-2020 at 09:25 PM.
06-18-2020 at 09:25 PM.
Will these work on blue iris?
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Joined Jul 2014
Mafia Boss
> bubble2 65 Posts
26 Reputation
VongolaPrimo
06-18-2020 at 10:14 PM.
06-18-2020 at 10:14 PM.
I had one of these and connectivity was a major issue. Can anyone recommend a good brand or set of security cameras similar to these?
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Joined Aug 2013
L2: Beginner
> bubble2 80 Posts
22 Reputation
VincentL3695
06-18-2020 at 10:52 PM.
06-18-2020 at 10:52 PM.
There's no item details. Anyone know if this is ONVIF compatible?
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Joined Dec 2019
L1: Learner
> bubble2 17 Posts
64 Reputation
MellowTree2815
06-19-2020 at 03:49 AM.
06-19-2020 at 03:49 AM.
This does not seem to be ONVIF compatible. Looking at the model number on laviews website (it says laview cloud protocol and reviews on Newegg say no also).
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