expiredFlyingmau5 posted Oct 17, 2020 07:44 AM
Item 1 of 3
Item 1 of 3
expiredFlyingmau5 posted Oct 17, 2020 07:44 AM
WorkPro Quantum 9000 Ergonomic Mesh High-Back Executive Chair With Headrest $308
$308
$440
30% offLenovo
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but why is the coupon office depot?
but why is the coupon office depot?
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My chair was ordered on 9/21/2020. I've contacted support 3 times and they are unable to tell me anything about the order. The last time I contacted support I asked to "cancel" the order. They said I would get a cancelation confirmation email within 24 hours, I have yet to receive the cancelation email.
I also emailed their support team, instead of using chat. Never even received a response using that method.
Here is the email information I found while attempting to cancel.
Need a Price Match? Email us at [email protected].
Questions about Refund/Return Status, Delivery Questions or Previous Request?
Email us at [email protected].
You can also get to their chat team by attempting to cancel the order. Click on Cancel Order on your order receipt. It will take you to a screen where you can enter the reason you want to cancel (I'll save you the trouble that form does not work). Just click the button on the top right to try to talk to someone. It will be a long queue and the support will agree with everything you say and in the end nothing will happen. Good Luck.
https://www.17track.net
They track a bunch of overseas shippers and might give you some more info.
I ordered a stylus from lenovo and they shipped it out from Hong Kong. Took a while but it got to me. Wouldn't be surprised if they did the same with the chairs.
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I would stay away from ordering as it will be 2021 when they might ship for the new orders.
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1. This is a high-quality chair for a great price.
2. Order only if you are ok with the fact that the chair might be delivered any time between 2 days and 90 days from the order date without any advance notice.
3. Lenovo customer service and shipping tracking system are completely useless. Do yourself a favour and do not deal with any of these
That said, after receiving my first chair about 60 days after the order date, I ordered the 2nd one about 1 month ago and I am patiently waiting sitting on my crappy $50 chair while my wife is enjoying the 1st Workpro chair we bought.
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