Last Edited by wbs3333
November 11, 2020
at
11:16 AM
Caveat Emptor: 3 Day Return Policy Warranty and Return Policy from Viofo.com:
From the date of purchase on, all cameras are covered by one year warranty, all accessories are covered by 3 months warranty.
You could contact the store where place order firstly, if they cannot help you out, then please contact us for further support.
VIOFO also have Product Registration Program to help customers extend warranty by 6 months, once registered, the warranty time will extend from 12 months to 18 months.
We're always listening to our customers because we want ownership of VIOFO dash cameras to give the absolute best experience available. It is our utmost duty to provide top quality products with fantastic warranty coverage, the highest level of customer service and great technical support.
If you have any questions, comments or suggestions, simply follow below options to contact us.
If our tech support team is unable to successfully troubleshoot your camera issue, we will issue you an RMA (Return Merchandise Authorization) number and instructions.
Return Instructions:
DOA (Dead on arrival) items
If the product (except for DIY kits) has arrived broken, please contact us within 3 days from the day you received it.
About unsatisfactory products
If you are not satisfied with your purchase, you can return it within 3 days from its delivery date to receive a refund of your purchase minus the shipping fees or an exchange. You will have to pay the shipping fees both ways if the reason is not related to our mistake. Please ensure to return the item with its original packaging and in the same conditions in which you received it.
Within 90 days
If there are any product quality problems which are not caused by artificial factors such as dis-assembly, misuse, drops or falls, water damage, unofficial firmware, software modifications or any others causes of damage, we will cover the return shipping fees based on the shipping receipt you will provide only if these charges are worth less than US$40.
After 90 days from shipment
To Request an RMA (Return Merchandise Authorization) number from VIOFO Support, contact us here. VIOFO will provide you with a RMA form. Package products along with a copy of the RMA form.
Write the RMA number on the outside of the box and send to the address provided by us in our RMA email. RMA items must be returned 15 days for the date the RMA was issued.
We will provide replacements for cameras that have manufacturer's defects. Buyer is responsible for shipping the products back to us.
Returns / replacements after 90 days may be subject to shipping, repair or replacement costs.
I feel like there is some helpful information buried in your negativity. Maybe take a deep breath and frame your feedback from a position of support rather than contempt.
This is the dashcam brand u want. Not those shitty $30 apeman,aukey dashcams
I have one of these. It's great. Was fairly straightforward to install in a 2010 Lexus.
Word of warning - I discovered this after not driving for a few weeks during the pandemic early days - if you have parking mode set up (you have to tap into an "always on" and an "only on when car is on" fuse) - you can drain your battery, even if you have the voltage block thing set up.
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Great dashcam. I have this for 3 of my cars. I have it wired for parking mode. Just had to tap into 2 fuses with a fuse tap kit from Amazon. This brand doesn't go on sale much.
Free shipping and no tax with 20% off.
Our community has rated this post as helpful. If you agree, why not thank nobody2000
11-11-2020 at 08:09 AM.
I have one of these. It's great. Was fairly straightforward to install in a 2010 Lexus.
Word of warning - I discovered this after not driving for a few weeks during the pandemic early days - if you have parking mode set up (you have to tap into an "always on" and an "only on when car is on" fuse) - you can drain your battery, even if you have the voltage block thing set up.
I have one of these. It's great. Was fairly straightforward to install in a 2010 Lexus.
Word of warning - I discovered this after not driving for a few weeks during the pandemic early days - if you have parking mode set up (you have to tap into an "always on" and an "only on when car is on" fuse) - you can drain your battery, even if you have the voltage block thing set up.
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Word of warning - I discovered this after not driving for a few weeks during the pandemic early days - if you have parking mode set up (you have to tap into an "always on" and an "only on when car is on" fuse) - you can drain your battery, even if you have the voltage block thing set up.
Sign up for a Slickdeals account to remove this ad.
All other dashcams are on sale. e.g. 4k Duo is $199, A119 V3 $88, V2 $64
Free shipping and no tax with 20% off.
Plus is a 2k camera. Easy to check the link.
Sign up for a Slickdeals account to remove this ad.
Our community has rated this post as helpful. If you agree, why not thank nobody2000
Word of warning - I discovered this after not driving for a few weeks during the pandemic early days - if you have parking mode set up (you have to tap into an "always on" and an "only on when car is on" fuse) - you can drain your battery, even if you have the voltage block thing set up.
By cable. You should be able to tuck the wire thru the bottom or the top liners.
Word of warning - I discovered this after not driving for a few weeks during the pandemic early days - if you have parking mode set up (you have to tap into an "always on" and an "only on when car is on" fuse) - you can drain your battery, even if you have the voltage block thing set up.
What voltage cut-off did you have set?