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Google Fi - Offering higher trade-in discount $500

$500.00
+94 Deal Score
129,981 Views
Purchase Pixel or Samsung 5G phones through Google Fi website and get a high trade-in value for your old Samsung/Apple Phones.

You can essentially exchange your old Samsung S8/S9 phone for Pixel 4a at no cost.

Trade-in Values:
S7 - $275
S8/S8+/S9/Note 8 - $350
S9+ - 375
Note 9 - $450
S10/Note 10/Note10+/S10E/S10+ - $500

Now might be a good time to get rid of your old phones for good value.

https://fi.google.com/about/promo...e-trade-in
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Community Wiki

Last Edited by think_lambda December 7, 2020 at 12:56 PM
Slickdeal user trade-in tracker: https://docs.google.com/spreadshe...edit#gid=0

"If the phone's model or condition is different, do you accept its updated value?
If you don't accept, we can't complete the trade-in."

= entirely at their mercy with no recourse


... and if I don't activate within 30 days? Is it 30 day from the shipment date or from the date the phone is delivered and I have received it?
I can see that you have initiated a trade in request. First the trade in kit will be deactivated if you don't activate your new device.
The Pixel 4a device doesn't have any active promotion. That means your trade in kit will be deactivated and you will not get the value for your old device.
The trade in kit will be shipped separately and usually delivers after your new device delivery.
There is no estimated time for the delivery. Once it is shipped, you will get an email and can take 5-6 working days.
when does it get shipped relative to the shipment of the phone? 1-2 days or a week after?
That would be really hard to say because once the shipment is done, you will get an update via email along with the tracking details.
The order for your new device is showing as processing and the estimated time for the delivery is Dec 3, 2020.
The trade in kit is currently showing a pending status and once it is shipped, you will get an email.
We're currently experiencing high demand which is causing a delay of a few days in some of our estimated ship dates.
We're working with our shipping partners to ensure your package is shipped as quickly as possible.
Unfortunately I don't have the ability to expedite your delivery.
You can also check for the order delivery status from the Google store and we also have a team available for order management Google store.
You can cancel your order from the same link which I've shared with you.
If you want to check for the Pixel 4a devices from the Google store, I can surely connect you with the team.

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Joined Feb 2005
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> bubble2 17 Posts
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shalein
12-18-2020 at 05:12 AM.
12-18-2020 at 05:12 AM.
Quote from Slickdealer785 :
Got the refund for my original order of
Moto G power today .. relieved finally to be not part of this deal .. I was trading in for 6s plus and not interested in FI credits
Hi, I did same but I got $49 as refund and $226 as Fi Credits for which I have no use.
I dont have screenshot but promotion said if paid in full refunded in full on credit card.
Did you get Fi Credits or straight refund to credit card.
Thanks
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Joined Feb 2011
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> bubble2 9,299 Posts
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erictom
12-19-2020 at 09:28 AM.
12-19-2020 at 09:28 AM.
I traded in iphone 6+ , quoted $275, got only $32.

reason: incorrect model

WTF?
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> bubble2 2,456 Posts
sussig
12-19-2020 at 09:36 PM.
12-19-2020 at 09:36 PM.
Quote from erictom :
I traded in iphone 6+ , quoted $275, got only $32.

reason: incorrect model

WTF?
ur not the only one. google it and it happened to alot of ppl. chat with FI to correct it
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Joined Mar 2011
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> bubble2 10,783 Posts
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gibsonbass
12-19-2020 at 09:45 PM.
12-19-2020 at 09:45 PM.
Glad that I returned the phone instead of trading my iPhone 7
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Joined Feb 2011
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> bubble2 9,299 Posts
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erictom
12-19-2020 at 09:53 PM.
12-19-2020 at 09:53 PM.
Quote from sussig :
ur not the only one. google it and it happened to alot of ppl. chat with FI to correct it

thank you so much
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> bubble2 68 Posts
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think_lambda
12-20-2020 at 08:14 PM.
12-20-2020 at 08:14 PM.
For those who have successfully completed the trade-in and received the CC refund, did you have to activate the Google Pixel 4a phone? I still have mine in the box unopened (and planning to resell sealed if possible). Thoughts?

Sharing my experience thus far:
Nov 19 - Purchased Pixel 4a and started process
Dec 3 - Pixel 4a shipped
Dec 4 - Trade-In Kit Shipped
Dec 6 - Pixel 4a arrived
Dec 18 - Trade-In Kit arrived
Dec 18 - Mailed out trade-in for Samsung S8
...
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OnePlus7pro
12-20-2020 at 08:36 PM.
12-20-2020 at 08:36 PM.
Quote from think_lambda :
For those who have successfully completed the trade-in and received the CC refund, did you have to activate the Google Pixel 4a phone? I still have mine in the box unopened (and planning to resell sealed if possible). Thoughts?

Sharing my experience thus far:
Nov 19 - Purchased Pixel 4a and started process
Dec 3 - Pixel 4a shipped
Dec 4 - Trade-In Kit Shipped
Dec 6 - Pixel 4a arrived
Dec 18 - Trade-In Kit arrived
Dec 18 - Mailed out trade-in for Samsung S8
...
Since you paid full price for the pixel 4a then you don't need to activate Fi service
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Last edited by OnePlus7pro December 20, 2020 at 09:01 PM.

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Joined Nov 2016
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> bubble2 136 Posts
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This user is an Expert in Computers
Seeker116
12-22-2020 at 08:48 AM.
12-22-2020 at 08:48 AM.
Quote from nindrew :
Estimated value of s9 with cracked screen $300. Received $5.

Reasons: Not Factory Reset (yes it was because i had to google how to reset it!) and not correctly listed device. Well weird since i have the receipt from when i bought the phone i was trading in from amazon and its exactly as listed in the estimated value email from google fi. That and the fact the phone said right on the back... s9.

I can only assume since I checked "other" as provider. It was an unlocked phone from amazon.
Same thing with my perfect looking S9. the estimated value was $350. But I got $5. Reason being "Device not factory reset".
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offisagoner
12-23-2020 at 09:43 AM.
12-23-2020 at 09:43 AM.
Quote from OnePlus7pro :
Since you paid full price for the pixel 4a then you don't need to activate Fi service
If you go here or go to Fi Billing and then Fi Savings and then In Progress - https://fi.google.com/account#credit it will say how many days left you have to have it on service.

I traded in an S8+ and got my full credit and the $200. I don't know if it's advisable to sell the 4a without having it on the service for the full 60 days.

If I am wrong then that's good but a lot of people might be on the hook for $200.

For example when I go there it says "Keep device active on Fi for 33 more days".
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OnePlus7pro
12-23-2020 at 10:00 AM.
12-23-2020 at 10:00 AM.
Quote from offisagoner :
If you go here or go to Fi Billing and then Fi Savings and then In Progress - https://fi.google.com/account#credit it will say how many days left you have to have it on service.

I traded in an S8+ and got my full credit and the $200. I don't know if it's advisable to sell the 4a without having it on the service for the full 60 days.

If I am wrong then that's good but a lot of people might be on the hook for $200.

For example when I go there it says "Keep device active on Fi for 33 more days".
Pixel 4a was never included in the $200 discount for 60 days off service. Pixel 4a 5g was the phone most people choose because of that $200 promotion.
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offisagoner
12-23-2020 at 10:42 AM.
12-23-2020 at 10:42 AM.
Quote from OnePlus7pro :
Pixel 4a was never included in the $200 discount for 60 days off service. Pixel 4a 5g was the phone most people choose because of that $200 promotion.
Ahh my bad. I kept assuming whenever anyone mentioned the 4a, that it was the new one and not the older one.
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> bubble2 3,430 Posts
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zdiddy987
12-25-2020 at 06:05 AM.
12-25-2020 at 06:05 AM.
Traded in a cracked Galaxy S10+ that was quoted for $362 and received a revised refund of $13.

I reached out to customer support to point out that my "reported condition" of the phone was the exact same as their "received condition" of the phone, so they made the adjustment back to the quoted amount.

A customer support rep also reiterated to me that all phones our based from Google Fi are unlocked, but I haven't opened the phone yet so I can't confirm this yet.
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> bubble2 2,249 Posts
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fginablack
01-18-2021 at 06:31 PM.
01-18-2021 at 06:31 PM.
anyone know if it's possible to merge two FI accounts into one? and combine FI credits from both accounts?
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> bubble2 2,249 Posts
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fginablack
01-27-2021 at 04:16 PM.
01-27-2021 at 04:16 PM.
Quote from imjimmy :
They are not even providing me a contact to speak too. I just asked them for some more details about my case. They refuse to divulge more details or any documentation.

The CSR just keeps repeating like a parrot that they won't send my phone back.

Can I appeal this somehow? It's a $260 deficit. I'm ready to pay that and more out of principle. This is business malpractice IMO.
this happened million times already. just go support chat, which they can't do anything about trade in, but they'll escalate you higher up who has permission to correct it.
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Joined Nov 2012
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> bubble2 212 Posts
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sweetemodave
02-17-2021 at 08:56 AM.
02-17-2021 at 08:56 AM.
They invalidated my $300 rebate this morning. Said that I failed to maintain service for 90 days. I've paid for 3 months of service, I'm still using the phone I received on google Fi (with no interruptions), and I only had 7 days left to complete the requirement.

Chat support was not very helpful. said that a specialist will reach out by email within 48 hours. Terrible experience. As soon as this is sorted out I'm switching to literally any other provider.
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