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Nov 24, 2020 7:17 AM

Costco -Add a line T-Mobile BYOD get 200 Costco shop card

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just saw this one at the Costco today.not sure if can be stacked with new device offer. just wanted to share as might be usefull for someone.

could not find mention of this offer on membership wireless site so posted the picture
ends 12-3

https://ibb.co/zrsdzW6

Mod Note: Date extended to 12-3
also stackable with T-Mobile free line and 100 port in rebate card
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just saw this one at the Costco today.not sure if can be stacked with new device offer. just wanted to share as might be usefull for someone.

could not find mention of this offer on membership wireless site so posted the picture
ends 12-3

https://ibb.co/zrsdzW6

Mod Note: Date extended to 12-3
also stackable with T-Mobile free line and 100 port in rebate card

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Dec 2, 2020 3:41 AM
45 Comments
Joined Nov 2018
JungleHermitDec 2, 2020 3:41 AM
45 Comments
Quote from oh_dannyboy View quoted comment :
I just got back from Costco...

Background:
I have a Magenta Plus Biz plan with 2 paid lines and a free line when I signed up for service over a year ago.

The Costco Experience:
The Costco guy tried to add a new line for me via the computer system and it didn't work, so he had to call in and get them to add it. It was added. Costco gave me a sim card and a new phone number for that sim. Took a while since T-mobile phone support seemed swamped.

The one mistake I made was that I forgot to bring in a spare phone (BYOD) that had never been on the T-mobile network before. But I had my old t-mobile phone which is now on Visible service (I put the sim from the Visible iPhone 12 Pro Max deal into my old t-mobile phone). T-mobile seemed to be ok with the IMEI when the Costco guy read it to them, so maybe it doesn't matter if the device *USED* to be on t-mobile now, as long as it's not a current t-mobile device? (Maybe someone can clarify this)

Costco guy filled out the $200 rebate paperwork for me and now I can enter it into the rebate website for my GC. He mentioned that when I enter the info into the rebate website, to use the IMEI that was written down, but that I can actually put the sim card into any other phone and still be eligible for the GC. I think I'll swap my visible sim to another phone and put the t-mobile sim into the phone with the IMEI that I gave (just in case they do some sort of checking).

Line on Us Promo:
I haven't logged into my t-mobile account to see if the Line On Us promo shows up yet - does anyone know how long it takes for that promo to show up?
Mine showed up after few hours. your experience may vary.
Dec 2, 2020 3:47 AM
408 Comments
Joined Apr 2012
aquaholikDec 2, 2020 3:47 AM
408 Comments
So can we confirm that an old phone that used to be on T-Mobile will qualify for the BYOD. I have an S10 that have not been used on my T-Mobile line since I upgraded to the S20 FE about two months ago.
Dec 2, 2020 3:54 AM
1.1K Comments
Joined Aug 2006
oh_dannyboyDec 2, 2020 3:54 AM
1.1K Comments
Quote from JungleHermit View quoted comment :
Mine showed up after few hours. your experience may vary.
I'm on the phone with T-mobile now. My account shows that they're charging me $30 for the new line and there's no "Line On Us 3" promo to make the line free. Hopefully the T-mobile rep can fix it and get me to a free line.
Dec 2, 2020 4:18 AM
1.1K Comments
Joined Aug 2006
oh_dannyboyDec 2, 2020 4:18 AM
1.1K Comments
Quote from oh_dannyboy View quoted comment :
I'm on the phone with T-mobile now. My account shows that they're charging me $30 for the new line and there's no "Line On Us 3" promo to make the line free. Hopefully the T-mobile rep can fix it and get me to a free line.
Just got off the phone with T-mobile. They tried to manually code the promo in but she couldn't do it because it shows PENDING. She explained that it is because it could take 1-2 billing cycles to show up in my account. So she gave me a $30 credit for this month (to cover the line cost) and then if the promo still doesn't show up in January (the next billing cycle) to give them a call back and they will try to manually code it or just credit me for the line. I hope it's not something where I have to keep calling every month for the credit. I made sure she put in the notes that I did qualify for this free line promo and to link to the promo so that they can't tell me in January that they have no idea what promo I'm talking about.

Anyone else have any experience like this?
Dec 2, 2020 4:23 AM
3.2K Comments
Joined Apr 2008
seiromemDec 2, 2020 4:23 AM
3.2K Comments
Quote from oh_dannyboy View quoted comment :
Just got off the phone with T-mobile. They tried to manually code the promo in but she couldn't do it because it shows PENDING. She explained that it is because it could take 1-2 billing cycles to show up in my account. So she gave me a $30 credit for this month (to cover the line cost) and then if the promo still doesn't show up in January (the next billing cycle) to give them a call back and they will try to manually code it or just credit me for the line. I hope it's not something where I have to keep calling every month for the credit. I made sure she put in the notes that I did qualify for this free line promo and to link to the promo so that they can't tell me in January that they have no idea what promo I'm talking about.

Anyone else have any experience like this?

Give it a day or two for the system to update. My account showed an increase in the cost after the line was added and the 2020 promo on us did not show up. After a day, the account updated and the "extra" charge dropped and is now showing what it was prior to the added line.
Dec 2, 2020 4:30 AM
1.1K Comments
Joined Aug 2006
oh_dannyboyDec 2, 2020 4:30 AM
1.1K Comments
Quote from seiromem View quoted comment :
Give it a day or two for the system to update. My account showed an increase in the cost after the line was added and the 2020 promo on us did not show up. After a day, the account updated and the "extra" charge dropped and is now showing what it was prior to the added line.
OK thx! I'll try that. If in a couple days, the promo isn't added, I'll try what someone else suggested in the other T-mobile thread: To have the customer service rep toggle the unlimited data to no data and then back to unlimited data and see if that fixes it.
Dec 2, 2020 4:39 AM
1.7K Comments
Joined Dec 2007
angel5000Dec 2, 2020 4:39 AM
1.7K Comments
Quote from oh_dannyboy View quoted comment :
OK thx! I'll try that. If in a couple days, the promo isn't added, I'll try what someone else suggested in the other T-mobile thread: To have the customer service rep toggle the unlimited data to no data and then back to unlimited data and see if that fixes it.
you can do it yourself on your account. I just did mine. the free line didn't show up and i get charged for it. i removed the data and re-added the data on manage add-on. Now everything shows correctly. Mine didn't show for days and i called t mobile several times. t-mobile reps told me it will show in 2-4 billing cycles but i will be charged for 1 month due to making changes mid-cycle. The trick of manage add-on fixes this immediately.

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Dec 2, 2020 4:39 AM
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Joined Aug 2006
oh_dannyboyDec 2, 2020 4:39 AM
1.1K Comments
Quote from seiromem View quoted comment :
Give it a day or two for the system to update. My account showed an increase in the cost after the line was added and the 2020 promo on us did not show up. After a day, the account updated and the "extra" charge dropped and is now showing what it was prior to the added line.
Did you actually put the sim card into a device and "activate" the line (even though the t-mobile rep says the line is active already)? Maybe that's why it's not showing up - because the line isn't "actively" being used?
Dec 2, 2020 4:41 AM
1.1K Comments
Joined Aug 2006
oh_dannyboyDec 2, 2020 4:41 AM
1.1K Comments
Quote from angel5000 View quoted comment :
you can do it yourself on your account. I just did mine. the free line didn't show up and i get charged for it. i removed the data and re-added the data on manage add-on. Now everything shows correctly. Mine didn't show for days and i called t mobile several times. t-mobile reps told me it will show in 2-4 billing cycles but i will be charged for 1 month due to making changes mid-cycle. The trick of manage add-on fixes this immediately.
So I switch from PlusUp data to No Data for all the phones, and then switch it back to PlusUp data again?
Dec 2, 2020 4:41 AM
3.2K Comments
Joined Apr 2008
seiromemDec 2, 2020 4:41 AM
3.2K Comments
Quote from oh_dannyboy View quoted comment :
Did you actually put the sim card into a device and "activate" the line (even though the t-mobile rep says the line is active already)? Maybe that's why it's not showing up - because the line isn't "actively" being used?
When the line was added, the rep at Costco just gave me the SIM. I put the SIM in the phone I brought with me myself to ensure the line is active before I left the kiosk.
Dec 2, 2020 4:42 AM
1.7K Comments
Joined Dec 2007
angel5000Dec 2, 2020 4:42 AM
1.7K Comments
Quote from oh_dannyboy View quoted comment :
So I switch from PlusUp data to No Data for all the phones, and then switch it back to PlusUp data again?
yeah. I did mine like that but only on the problem line, not the whole account.
Dec 2, 2020 4:46 AM
243 Comments
Joined Oct 2009
scrappy915Dec 2, 2020 4:46 AM
243 Comments
So I've already ported a number to T-Mobile to qualify for the $100 rebate.

When filling out the $200 Costco rebate, do you enter the "Activated Permanent Number" (temp number) or the ported number?
Dec 2, 2020 4:48 AM
1.1K Comments
Joined Aug 2006
oh_dannyboyDec 2, 2020 4:48 AM
1.1K Comments
Quote from angel5000 View quoted comment :
yeah. I did mine like that but only on the problem line, not the whole account.
So crap - I switched to No Data, and then when I go back to switch it back to PlusUp Data, the option doesn't show up for me. I can't get data back on that line. I tried it on my own line and now my own line doesn't have data and I can't get it back either! Ugh...gotta call t-mobile again. Frown
Dec 2, 2020 5:09 AM
1.1K Comments
Joined Aug 2006
oh_dannyboyDec 2, 2020 5:09 AM
1.1K Comments
Quote from oh_dannyboy View quoted comment :
So crap - I switched to No Data, and then when I go back to switch it back to PlusUp Data, the option doesn't show up for me. I can't get data back on that line. I tried it on my own line and now my own line doesn't have data and I can't get it back either! Ugh...gotta call t-mobile again. Frown
OK, so I just got off the phone with T-mobile and they were able to add my PlusUp data back to the two lines I screwed up. Once they toggled it on, the promo showed up in my account! So if you are able to toggle data on/off/on yourself, this should fix the promo not showing up in your account. In my case, I couldn't toggle it back on and had to call them to do it for me.

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Dec 2, 2020 5:40 AM
392 Comments
Joined Feb 2007
zaksterDec 2, 2020 5:40 AM
392 Comments
Quote from dholly View quoted comment :
I just checked Tmo website to see what deals survived BF and CM. The 'Get an iPhone 12 on Us' promo remains. The trade-in values are unchanged.
I was able to sign up for the iPhone 12 pro trading in a X for $830. Did a port in as well for the $100. Hope that Costco $200 sticks.

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