- Note: Reporting time for purchases will vary by store.
- You can view your Slickdeals Rewards-eligible transactions here
- If you have not set a password before, you may do so here: Forgot Password. If you use Google/Facebook/Apple logins or Email Magic Link, you will still be able to do so on the main slickdeals site but will need to enter a password for the Slickdeals Rewards Portal for now.
- Your transaction should show up in the Slickdeals Rewards Portal over the next couple weeks; Rewards will be redeemable after the retailers return window has closed.
- If you need additional help, check out the Slickdeals Rewards Beta Forum. You can get to this page by clicking 'Profile' tab in the Extension and then clicking on 'Slickdeals Rewards Beta Forum'. There is a description of the Slickdeals Rewards Program as well as an FAQ section to help you get started.
Update from loyalty team on the login issues:
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Quote
from ajvgk
Login should be back to normal now, but we may run into the same issue until we can push code to resolve next week. We found an issue where invalid attempts will inadvertently lock out everybody. We're working with the team to resolve this but it will be a few days due to the holiday until we can get the long term fix in. Rest assured your transactions will still track throughout this weekend and into next week even if you have trouble here and there getting into the portal. If you get the 'invalid name / password' error, give it a while and try again. Repeating attempts is actually causing the problem to persist for a longer span of time from our testing.
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We also want to thank you for helping us test out our new Slickdeals Rewards program and uncover issues like this! We're striving to make this better with every round of feedback - and we now have enough users that we just uncovered this issue at-scale. Note: Anything you've purchased over the past couple days likely won't be in the portal quite yet. We have to wait for the data to be sent back from the retailer and this can take a bit of time (especially around the holidays) for them to finish initial order processing and then let us know the order is confirmed. Thanks! AJ |
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