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Definitely not true. Even 98% positive is a pretty bad seller rating on Amazon, since most people who have an unpleasant experience are not able to leave bad reviews. This seller has below 90%.
According to the reviews this seller regularly doesn't fulfill their orders and frequently sends incorrect products by accident. There are innocent mistakes, and there are "mistakes" that are part of a business plan involving contempt for other people.
Vague feelings of dislike for people in other countries isn't a very good reason to excuse fraudsters in the US.
There is a huge difference in quality and usefulness between a $30 entry level jigsaw and a top level one. The cheap ones are like trying to do surgery with a jackhammer while the nice ones allow precise control over speed and power. Well worth the money at this price.
Hello,
We are writing regarding your order. It looks as if our listing department was in the process of getting your order ready and noticed that this was an incorrect listing. We have tried to order this item from our supplier, but it was unsuccessful. Due to this discrepancy, we are unable to fulfill your order and must be cancelled immediately. We truly do apologize. Please request a cancellation of this order. You may request a cancellation by following the steps below:
" Go to Your Orders and select the order you want to cancel. Select the check box next to each item you want to remove from the order. To cancel the entire order, select all of the items."
Once the request is officially submitted, we will then cancel your order. If you have any questions, please feel free to contact us as well. Once again, we do apologize for the inconvenience that this order may have caused you.
Thank you,
Amy
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Hello,
We are writing regarding your order. It looks as if our listing department was in the process of getting your order ready and noticed that this was an incorrect listing. We have tried to order this item from our supplier, but it was unsuccessful. Due to this discrepancy, we are unable to fulfill your order and must be cancelled immediately. We truly do apologize. Please request a cancellation of this order. You may request a cancellation by following the steps below:
" Go to Your Orders and select the order you want to cancel. Select the check box next to each item you want to remove from the order. To cancel the entire order, select all of the items."
Once the request is officially submitted, we will then cancel your order. If you have any questions, please feel free to contact us as well. Once again, we do apologize for the inconvenience that this order may have caused you.
Thank you,
Amy
Got the same message. Anyone have experience with this? Is there a reason they want us to initiate the cancelation, is that an advantage for them or is this pretty standard?
Got the same message. Anyone have experience with this? Is there a reason they want us to initiate the cancelation, is that an advantage for them or is this pretty standard?
I'm wondering same thing. If we keep order open are they obligated to fill the order?
I'm wondering same thing. If we keep order open are they obligated to fill the order?
Also wondering this. I don't think they'd be obliged to fill the order but their Amazon seller account would probably take a significant ratings hit if they cancelled dozens (or more) orders.
That said, I will not be cancelling the order from my side -- if they do not want to honor their posted prices, they _should_ pay for that action by receiving a lower Amazon seller rating.
Got the same message. Anyone have experience with this? Is there a reason they want us to initiate the cancelation, is that an advantage for them or is this pretty standard?
I'm thinking it could negatively affect their status as a seller to cancel a large number of orders (this is SD, so more than likely it was a large number). Amazon wants a reliable customer experience from their third party sellers – incorrect pricing and large scale order cancellations hurt Amazon's reputation, and they definitely would want to discourage that. If you don't cancel voluntarily they will probably have no choice but to cancel (or possibly leave it pending indefinitely and force you to cancel or take it up with Amazon CS)
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just Not prime, third party seller. A bit worried about return if anything goes wrong.
According to the reviews this seller regularly doesn't fulfill their orders and frequently sends incorrect products by accident. There are innocent mistakes, and there are "mistakes" that are part of a business plan involving contempt for other people.
Vague feelings of dislike for people in other countries isn't a very good reason to excuse fraudsters in the US.
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73 Comments
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Message from seller Junipers':
Hello,
We are writing regarding your order. It looks as if our listing department was in the process of getting your order ready and noticed that this was an incorrect listing. We have tried to order this item from our supplier, but it was unsuccessful. Due to this discrepancy, we are unable to fulfill your order and must be cancelled immediately. We truly do apologize. Please request a cancellation of this order. You may request a cancellation by following the steps below:
" Go to Your Orders and select the order you want to cancel. Select the check box next to each item you want to remove from the order. To cancel the entire order, select all of the items."
Once the request is officially submitted, we will then cancel your order. If you have any questions, please feel free to contact us as well. Once again, we do apologize for the inconvenience that this order may have caused you.
Thank you,
Amy
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Message from seller Junipers':
Hello,
We are writing regarding your order. It looks as if our listing department was in the process of getting your order ready and noticed that this was an incorrect listing. We have tried to order this item from our supplier, but it was unsuccessful. Due to this discrepancy, we are unable to fulfill your order and must be cancelled immediately. We truly do apologize. Please request a cancellation of this order. You may request a cancellation by following the steps below:
" Go to Your Orders and select the order you want to cancel. Select the check box next to each item you want to remove from the order. To cancel the entire order, select all of the items."
Once the request is officially submitted, we will then cancel your order. If you have any questions, please feel free to contact us as well. Once again, we do apologize for the inconvenience that this order may have caused you.
Thank you,
Amy
That said, I will not be cancelling the order from my side -- if they do not want to honor their posted prices, they _should_ pay for that action by receiving a lower Amazon seller rating.
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Join The Conversation
Share your experience with the Slickdeals community
Share information with the community. Please follow our Community Guidelines and be kind!