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Jetson Bolt Pro Folding Electric Bike - $299.99

$299.99
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Created 02-18-2021 at 10:36 PM by ben2014
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$299.99
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#2
Avoid jetson like the plague, they literally have the worst customer service on the planet. Replacement parts are non existent, just keep telling you 6-8 weeks and I called for over 2 months straight. The only redeeming quality about this is Costco but there is only so much they can do.
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#3
Quote from OrangeHalibut604 :
Avoid jetson like the plague, they literally have the worst customer service on the planet. Replacement parts are non existent, just keep telling you 6-8 weeks and I called for over 2 months straight. The only redeeming quality about this is Costco but there is only so much they can do.
Worst case you return it for a full refund - what do you mean "there's only so much they can do"?
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#4
Quote from ben2014 :
Worst case you return it for a full refund - what do you mean "there's only so much they can do"?
They do have a generous return policy but when my bike was run over I just wanted jetson to help me fix it. I'm just saying if something goes wrong and you're outside Costco's return policy jetson will not help you.
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#5
Quote from OrangeHalibut604 :
They do have a generous return policy but when my bike was run over I just wanted jetson to help me fix it. I'm just saying if something goes wrong and you're outside Costco's return policy jetson will not help you.
Thanks for your input. I just bought the bike and am relying on the Costco return policy. Is this item not covered by Costco's unlimited return policy?
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#6
Quote from ben2014 :
Thanks for your input. I just bought the bike and am relying on the Costco return policy. Is this item not covered by Costco's unlimited return policy?
I have no idea maybe it's considered an electronic? So maybe 90 days?
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#7
Amazon reviews point out that there is NO support
so be aware
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#8
Quote from ben2014 :
Thanks for your input. I just bought the bike and am relying on the Costco return policy. Is this item not covered by Costco's unlimited return policy?
At very least should get 3 years warranty if you paid for it with Citi Costco VISA. Worse case make claim through them.
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#9
I bought two as Christmas gift for my kids last year. We love them and they work great. Can't speak for longevity obviously but right now it's getting my kids out of the house more so that's a win for us. They literally use these bikes everyday. I did have issues with the rear brakes on one of them. Contacted jetson and was assisted right away. They offered to send out the parts if needed but I figured out the issue and all is good.
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#10
U wreck ur bike n expect jetson to help u repair.. lol
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#11
Quote from ben2014 :
T...Is this item not covered by Costco's unlimited return policy?
Not covered probably... "...when my bike was run over..."


Quote from guardianx99 :
U wreck ur bike n expect jetson to help u repair.. lol
You wreck your Toyota, and Toyota will help you, so you say that because ... ???Confused
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#12
what kind of tires it uses? air or silicon? TIA
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#13
Thumbs up for a cheap as hell electric bike sold at costco.
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#14
Quote from sandamn12 :
At very least should get 3 years warranty if you paid for it with Citi Costco VISA. Worse case make claim through them.
Warranty doesn't cover getting run over.
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#15
I got this one and returned it. It looked like I was in the circus riding it. Great for kids though. I'm getting 2 Lectric XP's.
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