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expired Posted by ben2014 • Feb 19, 2021
expired Posted by ben2014 • Feb 19, 2021

Jetson Bolt Pro Folding Electric Bike - $299.99

$300

Costco Wholesale
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Feb 19, 2021
74 Posts
Joined Jun 2020
Feb 19, 2021
OrangeHalibut604
Feb 19, 2021
74 Posts

Our community has rated this post as helpful. If you agree, why not thank OrangeHalibut604

Avoid jetson like the plague, they literally have the worst customer service on the planet. Replacement parts are non existent, just keep telling you 6-8 weeks and I called for over 2 months straight. The only redeeming quality about this is Costco but there is only so much they can do.
2
3
Original Poster
Feb 19, 2021
194 Posts
Joined Jan 2014
Feb 19, 2021
ben2014
Original Poster
Feb 19, 2021
194 Posts
Quote from OrangeHalibut604 :
Avoid jetson like the plague, they literally have the worst customer service on the planet. Replacement parts are non existent, just keep telling you 6-8 weeks and I called for over 2 months straight. The only redeeming quality about this is Costco but there is only so much they can do.
Worst case you return it for a full refund - what do you mean "there's only so much they can do"?
2
Feb 19, 2021
74 Posts
Joined Jun 2020
Feb 19, 2021
OrangeHalibut604
Feb 19, 2021
74 Posts
Quote from ben2014 :
Worst case you return it for a full refund - what do you mean "there's only so much they can do"?
They do have a generous return policy but when my bike was run over I just wanted jetson to help me fix it. I'm just saying if something goes wrong and you're outside Costco's return policy jetson will not help you.
5
Original Poster
Feb 19, 2021
194 Posts
Joined Jan 2014
Feb 19, 2021
ben2014
Original Poster
Feb 19, 2021
194 Posts
Quote from OrangeHalibut604 :
They do have a generous return policy but when my bike was run over I just wanted jetson to help me fix it. I'm just saying if something goes wrong and you're outside Costco's return policy jetson will not help you.
Thanks for your input. I just bought the bike and am relying on the Costco return policy. Is this item not covered by Costco's unlimited return policy?
Feb 19, 2021
74 Posts
Joined Jun 2020
Feb 19, 2021
OrangeHalibut604
Feb 19, 2021
74 Posts
Quote from ben2014 :
Thanks for your input. I just bought the bike and am relying on the Costco return policy. Is this item not covered by Costco's unlimited return policy?
I have no idea maybe it's considered an electronic? So maybe 90 days?
Feb 19, 2021
73 Posts
Joined Dec 2020
Feb 19, 2021
alseTrewoP
Feb 19, 2021
73 Posts
Amazon reviews point out that there is NO support
so be aware
1
Feb 19, 2021
1,327 Posts
Joined Sep 2010
Feb 19, 2021
sandamn12
Feb 19, 2021
1,327 Posts
Quote from ben2014 :
Thanks for your input. I just bought the bike and am relying on the Costco return policy. Is this item not covered by Costco's unlimited return policy?
At very least should get 3 years warranty if you paid for it with Citi Costco VISA. Worse case make claim through them.

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Feb 19, 2021
257 Posts
Joined Sep 2007
Feb 19, 2021
jsupreme23
Feb 19, 2021
257 Posts
I bought two as Christmas gift for my kids last year. We love them and they work great. Can't speak for longevity obviously but right now it's getting my kids out of the house more so that's a win for us. They literally use these bikes everyday. I did have issues with the rear brakes on one of them. Contacted jetson and was assisted right away. They offered to send out the parts if needed but I figured out the issue and all is good.
Feb 19, 2021
563 Posts
Joined Apr 2017
Feb 19, 2021
guardianx99
Feb 19, 2021
563 Posts

Our community has rated this post as helpful. If you agree, why not thank guardianx99

U wreck ur bike n expect jetson to help u repair.. lol
1
5
Feb 19, 2021
3,883 Posts
Joined Sep 2009
Feb 19, 2021
SpinControl
Feb 19, 2021
3,883 Posts
Quote from ben2014 :
T...Is this item not covered by Costco's unlimited return policy?
Not covered probably... "...when my bike was run over..."


Quote from guardianx99 :
U wreck ur bike n expect jetson to help u repair.. lol
You wreck your Toyota, and Toyota will help you, so you say that because ... ???Confused
1
Feb 19, 2021
511 Posts
Joined Jan 2016
Feb 19, 2021
005
Feb 19, 2021
511 Posts
what kind of tires it uses? air or silicon? TIA
Feb 19, 2021
501 Posts
Joined Sep 2006
Feb 19, 2021
ddt972
Feb 19, 2021
501 Posts
Thumbs up for a cheap as hell electric bike sold at costco.
2
Feb 19, 2021
1,415 Posts
Joined Apr 2005
Feb 19, 2021
b7ed40a4-4ec6-42e7-9b71-f95382
Feb 19, 2021
1,415 Posts
Quote from sandamn12 :
At very least should get 3 years warranty if you paid for it with Citi Costco VISA. Worse case make claim through them.
Warranty doesn't cover getting run over.
1
Feb 20, 2021
127 Posts
Joined Nov 2017
Feb 20, 2021
MichaelR4495
Feb 20, 2021
127 Posts
I got this one and returned it. It looked like I was in the circus riding it. Great for kids though. I'm getting 2 Lectric XP's.
3

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Original Poster
Feb 20, 2021
194 Posts
Joined Jan 2014
Feb 20, 2021
ben2014
Original Poster
Feb 20, 2021
194 Posts
Quote from 005 :
what kind of tires it uses? air or silicon? TIA
Air, I believe

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