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ben2014 30.1K Views
Feb 19, 2021 5:36 AM

Jetson Bolt Pro Folding Electric Bike - $299.99

$300

Costco Wholesale
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Feb 19, 2021 5:45 AM
76 Comments
Joined Jun 2020
OrangeHalibut604Feb 19, 2021 5:45 AM
76 Comments

Our community has rated this post as helpful. If you agree, why not thank

Avoid jetson like the plague, they literally have the worst customer service on the planet. Replacement parts are non existent, just keep telling you 6-8 weeks and I called for over 2 months straight. The only redeeming quality about this is Costco but there is only so much they can do.
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Original Poster
Feb 19, 2021 5:55 AM
195 Comments
Joined Jan 2014
ben2014
Original Poster
Feb 19, 2021 5:55 AM
195 Comments
Quote from OrangeHalibut604 View quoted comment :
Avoid jetson like the plague, they literally have the worst customer service on the planet. Replacement parts are non existent, just keep telling you 6-8 weeks and I called for over 2 months straight. The only redeeming quality about this is Costco but there is only so much they can do.
Worst case you return it for a full refund - what do you mean "there's only so much they can do"?
2
Feb 19, 2021 6:01 AM
76 Comments
Joined Jun 2020
OrangeHalibut604Feb 19, 2021 6:01 AM
76 Comments
Quote from ben2014 View quoted comment :
Worst case you return it for a full refund - what do you mean "there's only so much they can do"?
They do have a generous return policy but when my bike was run over I just wanted jetson to help me fix it. I'm just saying if something goes wrong and you're outside Costco's return policy jetson will not help you.
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Original Poster
Feb 19, 2021 6:05 AM
195 Comments
Joined Jan 2014
ben2014
Original Poster
Feb 19, 2021 6:05 AM
195 Comments
Quote from OrangeHalibut604 View quoted comment :
They do have a generous return policy but when my bike was run over I just wanted jetson to help me fix it. I'm just saying if something goes wrong and you're outside Costco's return policy jetson will not help you.
Thanks for your input. I just bought the bike and am relying on the Costco return policy. Is this item not covered by Costco's unlimited return policy?
Feb 19, 2021 6:11 AM
76 Comments
Joined Jun 2020
OrangeHalibut604Feb 19, 2021 6:11 AM
76 Comments
Quote from ben2014 View quoted comment :
Thanks for your input. I just bought the bike and am relying on the Costco return policy. Is this item not covered by Costco's unlimited return policy?
I have no idea maybe it's considered an electronic? So maybe 90 days?
Feb 19, 2021 7:55 AM
73 Comments
Joined Dec 2020
alseTrewoPFeb 19, 2021 7:55 AM
73 Comments
Amazon reviews point out that there is NO support
so be aware
1
Feb 19, 2021 5:06 PM
1.4K Comments
Joined Sep 2010
sandamn12Feb 19, 2021 5:06 PM
1.4K Comments
Quote from ben2014 View quoted comment :
Thanks for your input. I just bought the bike and am relying on the Costco return policy. Is this item not covered by Costco's unlimited return policy?
At very least should get 3 years warranty if you paid for it with Citi Costco VISA. Worse case make claim through them.

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Feb 19, 2021 7:05 PM
261 Comments
Joined Sep 2007
jsupreme23Feb 19, 2021 7:05 PM
261 Comments
I bought two as Christmas gift for my kids last year. We love them and they work great. Can't speak for longevity obviously but right now it's getting my kids out of the house more so that's a win for us. They literally use these bikes everyday. I did have issues with the rear brakes on one of them. Contacted jetson and was assisted right away. They offered to send out the parts if needed but I figured out the issue and all is good.
Feb 19, 2021 7:06 PM
574 Comments
Joined Apr 2017
guardianx99Feb 19, 2021 7:06 PM
574 Comments

Our community has rated this post as helpful. If you agree, why not thank

U wreck ur bike n expect jetson to help u repair.. lol
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5
Feb 19, 2021 7:12 PM
4.2K Comments
Joined Sep 2009
SpinControlFeb 19, 2021 7:12 PM
4.2K Comments
Quote from ben2014 View quoted comment :
T...Is this item not covered by Costco's unlimited return policy?
Not covered probably... "...when my bike was run over..."


Quote from guardianx99 View quoted comment :
U wreck ur bike n expect jetson to help u repair.. lol
You wreck your Toyota, and Toyota will help you, so you say that because ... ???Confused
1
Feb 19, 2021 7:54 PM
528 Comments
Joined Jan 2016
005Feb 19, 2021 7:54 PM
528 Comments
what kind of tires it uses? air or silicon? TIA
Feb 19, 2021 9:35 PM
568 Comments
Joined Sep 2006
ddt972Feb 19, 2021 9:35 PM
568 Comments
Thumbs up for a cheap as hell electric bike sold at costco.
2
Feb 19, 2021 11:45 PM
1.4K Comments
Joined Apr 2005
b7ed40a4-4ec6-42e7-9b71-f95382Feb 19, 2021 11:45 PM
1.4K Comments
Quote from sandamn12 View quoted comment :
At very least should get 3 years warranty if you paid for it with Citi Costco VISA. Worse case make claim through them.
Warranty doesn't cover getting run over.
1
Feb 20, 2021 3:26 AM
133 Comments
Joined Nov 2017
MichaelR4495Feb 20, 2021 3:26 AM
133 Comments
I got this one and returned it. It looked like I was in the circus riding it. Great for kids though. I'm getting 2 Lectric XP's.
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Original Poster
Feb 20, 2021 3:35 AM
195 Comments
Joined Jan 2014
ben2014
Original Poster
Feb 20, 2021 3:35 AM
195 Comments
Quote from 005 View quoted comment :
what kind of tires it uses? air or silicon? TIA
Air, I believe

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