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JBL Link Portable Bluetooth Speaker w/ Google Assistant Refurbished $69.99 + Free Shipping

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JBL Link Portable Bluetooth Speaker w/ Google Assistant Refurbished $69.99 + Free Shipping
https://www.jbl.com/bluetooth-spe...KAM-Z.html
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Joined Jul 2016
L4: Apprentice
> bubble2 455 Posts
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jborage
03-01-2021 at 07:05 AM.
03-01-2021 at 07:05 AM.
I have been through several link 10s and a link 20. They're great devices. I could use one more. But they're not terribly reliable.

Anybody hear if this 2nd gen is any better in that regard?
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Joined Jan 2017
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> bubble2 112 Posts
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b00yay
03-02-2021 at 05:48 AM.
03-02-2021 at 05:48 AM.
Quote from jborage :
I have been through several link 10s and a link 20. They're great devices. I could use one more. But they're not terribly reliable.

Anybody hear if this 2nd gen is any better in that regard?
I'm really on the fence here. My friend has one and it sounds great, but the reviews on JBL are iffy and they are currently "out of stock" for new and not on Amazon.

A little scared they know they have a lemon and not sure if the refurbished means "we fixed the battery / charging issue" or "we're trying to unload this nice sounding turd."
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Joined Jul 2016
L4: Apprentice
> bubble2 455 Posts
58 Reputation
jborage
03-02-2021 at 06:16 AM.
03-02-2021 at 06:16 AM.
Quote from b00yay :
I'm really on the fence here. My friend has one and it sounds great, but the reviews on JBL are iffy and they are currently "out of stock" for new and not on Amazon.

A little scared they know they have a lemon and not sure if the refurbished means "we fixed the battery / charging issue" or "we're trying to unload this nice sounding turd."

Exactly
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Joined Sep 2014
L2: Beginner
> bubble2 64 Posts
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alconnell
03-02-2021 at 06:17 AM.
03-02-2021 at 06:17 AM.
I have owned this for about 2 years, bought a refurb back then for a similar price. I have had no problems at all with it, and the sound is quite good.
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Joined Nov 2004
L7: Teacher
> bubble2 2,527 Posts
331 Reputation
Siwy12
03-02-2021 at 06:25 AM.
03-02-2021 at 06:25 AM.
Quote from jborage :
I have been through several link 10s and a link 20. They're great devices. I could use one more. But they're not terribly reliable.

Anybody hear if this 2nd gen is any better in that regard?
what problem(s) have you had with the link devices? I have a link10 that is making random screeching/static type of sounds while playing spotify - still under 1 yr warranty so getting ready to send it in...
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Joined Jul 2016
L4: Apprentice
> bubble2 455 Posts
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jborage
03-02-2021 at 12:38 PM.
03-02-2021 at 12:38 PM.
Quote from Siwy12 :
what problem(s) have you had with the link devices? I have a link10 that is making random screeching/static type of sounds while playing spotify - still under 1 yr warranty so getting ready to send it in...

I've had 3 Link 10s that eventually stop charging/powering on. JBL replaced them twice. I have a paperweight sitting in a cabinet now. I haven't bothered to send it back in.
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Joined Nov 2015
L2: Beginner
> bubble2 79 Posts
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henry.le134
03-02-2021 at 02:52 PM.
03-02-2021 at 02:52 PM.
I wonder the sound quality of the Link10 vs Flip5. I want a portable bluetooth speaker and this look like it has 8hrs of music.
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Joined Dec 2014
L2: Beginner
> bubble2 96 Posts
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cjjson
03-02-2021 at 03:56 PM.
03-02-2021 at 03:56 PM.
Got a jbl link 20, 7 months ago, it keeps disconnecting from my Google account. Hard reset doesn't fix the problem.. Terribly annoying!
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Joined Oct 2007
L3: GlobeTechVet
> bubble2 505 Posts
crashnburn
06-10-2021 at 04:27 AM.
06-10-2021 at 04:27 AM.
Quote from cjjson :
Got a jbl link 20, 7 months ago, it keeps disconnecting from my Google account. Hard reset doesn't fix the problem.. Terribly annoying!
Lots of issues; wierd poppping, charging issues, connection and so on.
Wondering if JBL understands speakers well, but this addition SMART Voice Assist thing is not well sorted out at their end.
Quote from jborage :
I've had 3 Link 10s that eventually stop charging/powering on. JBL replaced them twice. I have a paperweight sitting in a cabinet now. I haven't bothered to send it back in.
What was the return procedure like? Can you please elaborate as I cant afford to just let it be a paper weight.
Quote from Siwy12 :
what problem(s) have you had with the link devices? I have a link10 that is making random screeching/static type of sounds while playing spotify - still under 1 yr warranty so getting ready to send it in...
Similar above; wierd popping.

Quote from jborage :
I have been through several link 10s and a link 20. They're great devices. I could use one more. But they're not terribly reliable.

Anybody hear if this 2nd gen is any better in that regard?
This is my concern as well. Sound is good, the reliability & bugs of previous gen not so much.

Is the next gen fixed?
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Joined Jul 2016
L4: Apprentice
> bubble2 455 Posts
58 Reputation
jborage
06-10-2021 at 05:41 AM.
06-10-2021 at 05:41 AM.
Quote from crashnburn :
What was the return procedure like? Can you please elaborate as I cant afford to just let it be a paper weight.

The return procedure was as easy as it can be. Reach out to JBL support and they sent me a new one. I give them credit for that, but it's almost as if they know they made a dud so they just swap them out for new duds, no questions asked.

It's really sad. I really love these devices, but I also hate them.
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