expiredvicss103 posted Mar 03, 2021 06:39 PM
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expiredvicss103 posted Mar 03, 2021 06:39 PM
Realspace® MFTC 200 Mesh Multifunction Ergonomic Mid-Back Task Chair, Black $99.99
$100
$250
60% offOffice Depot and OfficeMax
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Really needed some new chairs, and these look really nice even for $10 more than as posted.
I'm on the hunt for a new chair at the moment. The right arm cushion just broke off the arm about where the arm height adjuster is connected. I'm around 170lbs oddly I lean on the left side more than the right, so it just failed.
The chair has a 5-year limited warranty, per the Office Depot site. However RealSpace has no site. When I call Office Depot the automated response asks if I want to buy an extended warranty and when I reply "no", they say "please visit your local office depot for extended warranties". I called the customer service number again and responded only with "Representative" to the automated system and it got me in contact with someone who helped me reach out to RealSpace.
I will update if I can actually get a replacement arm for the chair through the 5-year warranty. I really don't feel like buying a new one.
Edit: The woman from Office Depot was incredibly nice. However....
When she connected connected me to the RealSpace representative "To discuss the replacement parts for the warranty" the RealSpace Representative at 1-800-949-9974 cut this woman off by saying, very rudely, "No. No. There's nothing to discuss, I don't have any parts to send." When he realized he was already connected he offered to let me wait 2-3 months for the parts to be shipped, which I accepted and he took my information.
With that customer service experience alone, I will not be purchasing or recommending any RealSpace products. Buyer beware.
I will update in 2-3 months if I actually receive a replacement part.
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I'm on the hunt for a new chair at the moment. The right arm cushion just broke off the arm about where the arm height adjuster is connected. I'm around 170lbs oddly I lean on the left side more than the right, so it just failed.
The chair has a 5-year limited warranty, per the Office Depot site. However RealSpace has no site. When I call Office Depot the automated response asks if I want to buy an extended warranty and when I reply "no", they say "please visit your local office depot for extended warranties". I called the customer service number again and responded only with "Representative" to the automated system and it got me in contact with someone who helped me reach out to RealSpace.
I will update if I can actually get a replacement arm for the chair through the 5-year warranty. I really don't feel like buying a new one.
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