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expiredcoolchicagoguy posted Mar 10, 2021 10:50 PM

YMMV: AT&T Fiber 1Gbps Existing Users w/ promo price $49.99 from last year - Retention

$50

AT&T Wireless
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For those who got in this deal last year - https://slickdeals.net/f/13892417-at-t-1000mbps-internet-for-40mo-with-12-month-bundle-if-you-have-at-t-ymmv, your promo price is ending now or has already ended.

I was able to call 1-800-331-0500 and spoke to Customer Service, who was able to extend the promotion for another 12-months at $49.99. I only have internet with AT&T, so don't get the discounted $39.99 that requires bundling.

As mentioned in title, it is YMMV. Personally, my promotion ended last weekend and monthly billing jumped to $70 + $10 equipment fee. So, a 60% increase.

I got the order confirmation right away which showed the discounted price valid for 12-months with no contract. My new billing had started two days back, but prorated so I pay less next month.

This includes HBO Max, so another reason to hold onto the promo pricing if possible.

https://www.att.com/internet/attfiber/
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Deal Details
Community Notes
About the Poster
For those who got in this deal last year - https://slickdeals.net/f/13892417-at-t-1000mbps-internet-for-40mo-with-12-month-bundle-if-you-have-at-t-ymmv, your promo price is ending now or has already ended.

I was able to call 1-800-331-0500 and spoke to Customer Service, who was able to extend the promotion for another 12-months at $49.99. I only have internet with AT&T, so don't get the discounted $39.99 that requires bundling.

As mentioned in title, it is YMMV. Personally, my promotion ended last weekend and monthly billing jumped to $70 + $10 equipment fee. So, a 60% increase.

I got the order confirmation right away which showed the discounted price valid for 12-months with no contract. My new billing had started two days back, but prorated so I pay less next month.

This includes HBO Max, so another reason to hold onto the promo pricing if possible.

https://www.att.com/internet/attfiber/

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146 Comments

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Original Poster
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Mar 25, 2021 5:58 PM
2.6K Comments
Joined Dec 2012
coolchicagoguyMar 25, 2021 5:58 PM
Original Poster
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This user is an Expert in Computers
2.6K Comments
Quote from mundia :
Just be careful with the sneaky equipment fees. My friend was charged an "equipment recovery fee" for a modem/router she returned when she moved last year. The store associate did not note the account when closed and billing department sent it to collections.

Ironically, her husband who's a longtime customer with 6 phones + Uverse 1000 TV + 1 gb internet still pays the equipment fee but HBO max cost is "waived". Even though HBO max is free for unlimited phone plans. He is given up on trying to deal with ATT's "hide the fee" shell game.
It's always choosing better of the worse, as no cable / internet provider is ideal.

When we moved from Xfinity to RCN years ago in our apartment, I returned the Xfinity cable box to their technician who collected it from my apartment and got a receipt. They sent a $100 bill for equipment not returned and mentioned it would be sent to collections. I was able to resolve it eventually.

Before I moved to this AT&T Fiber end of 2019, Xfinity was my only choice at home. When I closed my account with them, I had asked them to close my account as of Dec 2019 and paid the prorated charges immediately. I continued to get an email for a pending bill for the next 3 months. As I was no longer a customer, I couldn't access the statements. When I called to check in March 2020, they mentioned that the billing system incorrectly prorated charges and I had a balance of $0.06 pending. Their phone rep "courteously" didn't charge me $5.99 for making a phone payment and charged my credit card for 6c. No kidding & good riddance!

Billing has been good so far with AT&T. Fingers crossed.
Last edited by coolchicagoguy March 25, 2021 at 11:05 AM.
Mar 27, 2021 12:52 AM
108 Comments
Joined Sep 2015
SFMarcMar 27, 2021 12:52 AM
108 Comments
Quote from coolchicagoguy :
It is $49.99 with no equipment fee. If bundled with Wireless, it is $39.99.
I was also able to renew for another year for $39.99 per month with no equipment fee with bundled wireless service.
Mar 28, 2021 3:34 PM
21 Comments
Joined Oct 2019
jealous_chefMar 28, 2021 3:34 PM
21 Comments
Worked like charm! I was in similar situation where I see my bill shot upto 30 percent. I lost track that my initial 12 month promotion got expired. This months bill was almost $79 ( they also added equipment charges ). I called in ATT this morning and they changed my plan back to $49.99 in matter of minutes. ATT has other cheaper plans but that comes at reduced data. Why settle for less ? 1000 mbps is best working internet plan. Thanks for this post 😇
Apr 2, 2021 5:04 PM
62 Comments
Joined Jan 2013
3325ArchApr 2, 2021 5:04 PM
62 Comments
I just called AT&T and they offered $39.99 + $10 equipment fee.

Got the "Review your order" email right away. But it's showing my last year's order. Maybe it'll be updated later?
Apr 4, 2021 4:18 PM
37 Comments
Joined Jan 2018
Dominader786Apr 4, 2021 4:18 PM
37 Comments
I called on 3 different occasions without luck. I ended up messaging them on Facebook Messenger with success
Apr 4, 2021 7:55 PM
126 Comments
Joined Jul 2017
6766Apr 4, 2021 7:55 PM
126 Comments
Quote from Dominader786 :
I called on 3 different occasions without luck. I ended up messaging them on Facebook Messenger with success
what AT&T facebook account? thanks
Apr 4, 2021 8:24 PM
37 Comments
Joined Jan 2018
Dominader786Apr 4, 2021 8:24 PM
37 Comments
Quote from 6766 :
what AT&T facebook account? thanks

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Apr 4, 2021 8:40 PM
13 Comments
Joined Jul 2010
zdnhApr 4, 2021 8:40 PM
13 Comments
Called the 800 number and asked for cancellation dept. Was offered $30 off for next 12 months with no equipment fee. Monthly billing $39.99 plus taxes. Thanks OP!!!
Apr 10, 2021 4:36 PM
1.2K Comments
Joined Feb 2009
pianistatApr 10, 2021 4:36 PM
1.2K Comments
Standalone internet. Called and said Promotions. Took 5-7 min total and my bill will continue at 49.99 all included. Great
Apr 10, 2021 4:40 PM
161 Comments
Joined Nov 2015
oppie1Apr 10, 2021 4:40 PM
161 Comments
I was able to get another year of gig for 49.99 after my promo last year. I have Comcast building in my neighborhood now and told them I could get their gig service for $70 (my att just jumped to $80/month). They put me on the 49.99 for another year.
Apr 15, 2021 5:52 PM
26 Comments
Joined Jul 2014
Laiza512Apr 15, 2021 5:52 PM
26 Comments
Just called, asked to Cancel - told them the price was too high and I got $30 OFF. (Keeping the same rate as last year).
Apr 20, 2021 7:37 PM
346 Comments
Joined Aug 2014
aapkaapnaanujApr 20, 2021 7:37 PM
346 Comments
Tried the 1800 number couple of times and via live chat ... no luck so far.
its getting to $70/month. , not sure of what equipment fee is for. it was not included until now.
Apr 20, 2021 11:45 PM
1.1K Comments
Joined Dec 2007
mm-chiApr 20, 2021 11:45 PM
1.1K Comments
Talked to the absolute sweetest, kindest, nicest customer service person in the world.

Took 10 minutes and saved $20 a month ($69 to $49).

Lots of competition in the Chicago market so they $20 is classified as a "loyalty discount" the agent said.
Apr 21, 2021 8:20 PM
62 Comments
Joined Jan 2013
3325ArchApr 21, 2021 8:20 PM
62 Comments
Got $30 off but $10 equipment not waived. So, it ends up $49.99 like before.

I noticed CA sales tax on my April bill, which I did not have on my previous bills. Is it because I start paying the $10 equipment fee?

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Apr 23, 2021 6:56 PM
580 Comments
Joined Sep 2014
EvilsApr 23, 2021 6:56 PM
580 Comments
Had some decent success the last time and after paying full price for almost 3 years, they gave me a $20 discount. That expired today and after multiple calls, I was still not getting any discounts.

Since my service is terrible anyway, I actually went ahead and canceled.

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