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expiredcoolchicagoguy posted Mar 10, 2021 10:50 PM
expiredcoolchicagoguy posted Mar 10, 2021 10:50 PM

YMMV: AT&T Fiber 1Gbps Existing Users w/ promo price $49.99 from last year - Retention

$50

AT&T Wireless
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For those who got in this deal last year - https://slickdeals.net/f/13892417-at-t-1000mbps-internet-for-40mo-with-12-month-bundle-if-you-have-at-t-ymmv, your promo price is ending now or has already ended.

I was able to call 1-800-331-0500 and spoke to Customer Service, who was able to extend the promotion for another 12-months at $49.99. I only have internet with AT&T, so don't get the discounted $39.99 that requires bundling.

As mentioned in title, it is YMMV. Personally, my promotion ended last weekend and monthly billing jumped to $70 + $10 equipment fee. So, a 60% increase.

I got the order confirmation right away which showed the discounted price valid for 12-months with no contract. My new billing had started two days back, but prorated so I pay less next month.

This includes HBO Max, so another reason to hold onto the promo pricing if possible.

https://www.att.com/internet/attfiber/
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Community Notes
About the Poster
For those who got in this deal last year - https://slickdeals.net/f/13892417-at-t-1000mbps-internet-for-40mo-with-12-month-bundle-if-you-have-at-t-ymmv, your promo price is ending now or has already ended.

I was able to call 1-800-331-0500 and spoke to Customer Service, who was able to extend the promotion for another 12-months at $49.99. I only have internet with AT&T, so don't get the discounted $39.99 that requires bundling.

As mentioned in title, it is YMMV. Personally, my promotion ended last weekend and monthly billing jumped to $70 + $10 equipment fee. So, a 60% increase.

I got the order confirmation right away which showed the discounted price valid for 12-months with no contract. My new billing had started two days back, but prorated so I pay less next month.

This includes HBO Max, so another reason to hold onto the promo pricing if possible.

https://www.att.com/internet/attfiber/

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146 Comments

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May 27, 2023 07:47 PM
107 Posts
Joined Sep 2015
SFMarcMay 27, 2023 07:47 PM
107 Posts
Quote from pianistat :
The FB chat worked for me today
It worked for me today too.
Aug 18, 2023 01:22 AM
3,748 Posts
Joined Jun 2008
drymonkeyAug 18, 2023 01:22 AM
3,748 Posts
Quote from SFMarc :
It worked for me today too.
Anybody try contacting A&T through FB Messenger recently? How long did you have to wait to get a response from someone?
Aug 18, 2023 04:44 AM
5,264 Posts
Joined Jun 2015
jtree1Aug 18, 2023 04:44 AM
5,264 Posts
Quote from drymonkey :
Anybody try contacting A&T through FB Messenger recently? How long did you have to wait to get a response from someone?
You can also contact AT&T via Twitter @ATTHelp.
Aug 22, 2023 10:17 PM
6 Posts
Joined Mar 2022
GreyTree9154Aug 22, 2023 10:17 PM
6 Posts
No response from either Facebook or Twitter. I other way than calling?
Sep 01, 2023 02:12 AM
690 Posts
Joined Jul 2009
ToddlerTNSep 01, 2023 02:12 AM
690 Posts
I did it yesterday through Facebook Messenger and it was painfully slow, but I ultimately got $40 off for another 12 months plus $5 off for using autopay.
May 28, 2024 03:26 PM
1,852 Posts
Joined Oct 2006
hpdwMay 28, 2024 03:26 PM
1,852 Posts
Did anyone get the $20 discount renewed this year (2024)? Tried online chat (not FB/X) and called. Both reps said I am on the best rate and no retention promotion at this time Frown. Looking at $69.99 after autopay discount.
Last edited by hpdw May 28, 2024 at 11:41 AM.
May 31, 2024 12:04 AM
107 Posts
Joined Sep 2015
SFMarcMay 31, 2024 12:04 AM
107 Posts
Quote from hpdw :
Did anyone get the $20 discount renewed this year (2024)? Tried online chat (not FB/X) and called. Both reps said I am on the best rate and no retention promotion at this time . Looking at $69.99 after autopay discount.
Yes, just renewed it for $44.99 per month for another year via FB chat but it's bundled with AT&T Wireless service.

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Jul 18, 2024 07:21 PM
1,852 Posts
Joined Oct 2006
hpdwJul 18, 2024 07:21 PM
1,852 Posts
Quote from SFMarc :
Yes, just renewed it for $44.99 per month for another year via FB chat but it's bundled with AT&T Wireless service.
Too bad I don't have AT&T wireless service
Jan 17, 2025 11:36 PM
59 Posts
Joined Mar 2011
bshock13Jan 17, 2025 11:36 PM
59 Posts
Called today and we able to get 20% off my 1 gig Fiber (79.99) in SF Bay Area. Need to be bundled with wireless to get the discount.
Sep 11, 2025 05:14 AM
3,748 Posts
Joined Jun 2008
drymonkeySep 11, 2025 05:14 AM
3,748 Posts
Look like AT&T killed ATTHelp. Any other option beside calling, canceling, and going through retention?
Oct 24, 2025 12:46 AM
2,428 Posts
Joined Jan 2007
ZodiacOct 24, 2025 12:46 AM
2,428 Posts
Quote from drymonkey :
Look like AT&T killed ATTHelp. Any other option beside calling, canceling, and going through retention?
Did you have any luck getting any retention offers?

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