If you don't see your Model listed which was the case for me Click on Instant Chat. I got a live human being.
I told her my Model Number was GWTN156-5BL and she said that the drivers are the same as GWTN156-2. I also had to give her my serial number.Lastly I asked about the SSD slots, and here's the response I got.
Main slot is PCIe/SATA with a max drive of 256
Secondary slot is SATA with a max drive of 256
For a max total of 512
Please post your, if you were able to stuff a bigger drive into either slot.
Good Luck
EG
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I like the feel of it, the metal feeling lid helps it not feel super cheap.
I use it for prepping 3d models for my printer, and it's very good at what I ask it to do.
BTW it does charge via USB c despite it saying data only.
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EDIT
After re-reading your post I'm convinced you may have another issue. The speakers are fairly weak for sure but they're plenty loud for my wife to work on her Rosetta Stone lessons in the kitchen.
I can hear the audio from across the (quiet) room. It's at 100% volume though.
EDIT #2
Make sure you've done all of the Windows updates. I spent a couple hours when I received it to go through all the various updates. It could be a driver issue.
The only viable games are those like Stellaris or Civilization where low framerate doesnt really matter.
As far as general productivity goes, its a descent machine, but the keyboard and mousepad are the cheapest, lowest quality you will ever find. But it does have a fingerprint reader and USB C. And for those that wonder, NO, you cant charge via USB C. Data only.
Boot speed is good. Only 5 seconds. Responsiveness is ok. No complaint there. Screen is very good for general office work and older 4x games as well as turn based games. Dont even think about FPS games.
Machine is also very heavy. Not something you can lug around much or work with in bed. Overall, something like this should cost no more than $200. Its way overpriced at $350+tax. Remember, with this machine you get exactly what you paid for, its not like a "steal" or a "bargain". More like bargain bin material.
The price has since gone up. I decided to buy this unit in large part because it comes with 16GB RAM installed. Having several browsers on at the same time, especially memory hogs Chrome and Opera, eats up a lot of physical memory.
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The only viable games are those like Stellaris or Civilization where low framerate doesnt really matter.
As far as general productivity goes, its a descent machine, but the keyboard and mousepad are the cheapest, lowest quality you will ever find. But it does have a fingerprint reader and USB C. And for those that wonder, NO, you cant charge via USB C. Data only.
Boot speed is good. Only 5 seconds. Responsiveness is ok. No complaint there. Screen is very good for general office work and older 4x games as well as turn based games. Dont even think about FPS games.
Machine is also very heavy. Not something you can lug around much or work with in bed. Overall, something like this should cost no more than $200. Its way overpriced at $350+tax. Remember, with this machine you get exactly what you paid for, its not like a "steal" or a "bargain". More like bargain bin material.
Right now I have it sitting next to an IdeaPad S340-15API with the Ryzen 3500U processor, and an HP Elitebook 850G6 for comparison purposes.
The only beefs I have with it are that the speakers sound kind of tinny, and the touchpad is a bit on the flimsy side, build-quality wise. I do hear a slight high-pitched whine off of it, but that's not unusual in a laptop from this price range. I think the "tuned by THX" is a bit over-the-top for this model, as the sound quality is marginally adequate at best.
The display panel is a Panda LM156LF1L03, 6-bit color, IPS, TFT-LCD. The machine is made by Shenzhen Bmorn in China, much like similar Walmart brands.
It has a really cool and unusual feature underneath the laptop, an expansion slot for an nvme SSD, which is accessible by simply removing 2 screws.
The Norton Lifelock trial version slows down and heats up the lappy considerably, but it is easy to uninstall.
The only flat out inaccuracy in the specs I've found is that the built-in webcam is 0.3MP, not 1MP as advertised. This is according to webcamtests.com. It does actually produce a very good picture compared to the other 2 laptops I have in front of me.
Also mine is the green color, it's more like "Hunter Green" than the light metallic green in the pictures. I like it and am pleased with this inaccuracy.
Overall I'm satisfied with the purchase, it doesn't have any real horrible deficiencies or deal breakers in my eyes, with build quality similar to the Lenovo; the power supply cord is actually a better quality in the Gateway.
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