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Normally, I don't get all uppity for a price drop, but $38 for something I bought a week ago was rather annoying.
I contacted Amazon customer service chat, and asked for a partial refund, since I just bought the item a week ago. At first, they stated they don't price match their own website, and since it was still in the return window, that I could return it for a full refund.
I told them that I'd rather keep it, since that was counterproductive. Then they looked into it more, and stated they would give me a one time partial refund for being a valued prime member.
Amazon should start a price drop refund policy, similar to what companies are doing for Black Friday price drops. For instance, if an item drops 5% or more within a 60 day period of purchase, you can be eligible for a price difference refund. That's a hell of a lot cheaper than somebody returning an item, and buying another one just to get the sale price.
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Normally, I don't get all uppity for a price drop, but $38 for something I bought a week ago was rather annoying.
I contacted Amazon customer service chat, and asked for a partial refund, since I just bought the item a week ago. At first, they stated they don't price match their own website, and since it was still in the return window, that I could return it for a full refund.
I told them that I'd rather keep it, since that was counterproductive. Then they looked into it more, and stated they would give me a one time partial refund for being a valued prime member.
Amazon should start a price drop refund policy, similar to what companies are doing for Black Friday price drops. For instance, if an item drops 5% or more within a 60 day period of purchase, you can be eligible for a price difference refund. That's a hell of a lot cheaper than somebody returning an item, and buying another one just to get the sale price.
https://www.amazon.com/dp/B013HNYV8I?psc=
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