https://www.reddit.com/r/tmobile/...4th_to_be/
iPhone deal is dead. Only the A32 is valid.
Samsung Galaxy A32 5G upgrade
now only available via CSR or in store:
There was no way to add to cart (only add a new line) so I had to call to get the Samsung Galaxy A32 5G upgrade. CSR told me that they take any cellular device, even the bag phone, as long as it turns on and the screen isn't cracked. Tell them that website won't let you order to avoid the $20 "service" charge.
I received a text saying my trade in has $0 value for the free Galaxy A32 5G. Is that correct?
If your phone had any trade in value, say a Pixel XYZ with $100 value, you would've gotten a one time $100 credit on the upcoming bill and they would've given you the $182 balance over 24 months as monthly credits (to sum up to the $282 value of the phone, making it "free"). In your case, there's no one time bill credit because your trade-in phone had no value so you'll receive the $282 promotional value as a bill credit of $11.75/month over 24 months. You are buying the phone for $282 paid as $11.75/month and getting the corresponding promotional credit of $11.75/mo, both over 24 months, making it "free".
Similarly, if you trade in an old iPhone 3GS or iPhone 4 for the half off iPhone 12 Mini, those will have $0 value also so no instant credit and $365 promotional credit will be given over 24 months.
For the free iPhone 12 with an iPhone 11 trade-in, I only received a trade-in value of $206 for the iPhone 11. Is this correct?
The trade-in value of the iPhone 11 is $206. You will receive the $206 as a one time bill credit on the first bill. Then you will receive the rest of the $830 promotional offer, which is $624, as monthly bill credits of $26/month over 24 months.
UPDATE 4/19/21
People keep asking this question. For the free Galaxy A32 5G phone, if your trade-in phone doesn't show in the dropdown list:
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Quote
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In the phone selection options, choose "5G Upgrade Promo All Carriers", "5G Upgrade Promo All Makes", "5G Upgrade Promo All Models".
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They finally updated their promo page today. Looks like 3 separate promos, not a mix and match max 4 total. . .
Per needgeech's post, these are the respective three promotions [t-mobile.com]. Separate promotions means you can redeem up to 4 each if your credit allows it.
- 2021 Apple Trade P7, Promo Code: T567 (iPhone 12 Mini Deal)
- 2021 Samsung Trade P7, Promo Code: T555 (Samsung A32 deal)
- 2021 Apple Trade P6, Promo Code: T566 (iPhone 12 deal)
Multiple EIPs and recurring device credits on a single line? How Recurring Device Credits (RDC) work [t-mobile.com]
- To receive Recurring Device Credits (RDC), you must purchase your device on EIP and meet any other requirements of the promotion.
- You may have one Recurring Device Credits (RDC) promo per line at a time. To get a new Recurring Device Credits (RDC) promo and keep your current credit, you must pay off the existing EIP first.
- If you pay off your EIP early, you'll continue to receive the promised Recurring Device Credits (RDC) as an account-level credit through the remaining months of the promotional credit period (up to 24 or 36 months)
Copied from Jman_100's post on reddit [reddit.com]
UPDATE 4/18/21
The free unlimited addon is rolling out in waves today. Please be patient. Some people that cancelled their paid unlimited before today are seeing free unlimited now, but ymmv.
The iPhone promo is not currently showing up online but it is available. Order via support or in store. If online you may be able to get the support fee waived due to the offer not being available on the self serve website or app. Alternatively, get confirmation from T-Force on Twitter or Facebook that ordering online will activate the promo. Then order online as usual and do the eligible trade-in. The offer should automatically apply afterwards.
(In your account's Upgrade a Line option, you can get the iPhone promo.)
UPDATE 4/13/21
As an added bonus, all credit classes will have $0 down for the free A32 5G phone offer.
UPDATE: 4/12/21
- New info has been received about the free 5G phone upgrade. The promo isn't applicable for backorders. This means that if the phone is out of stock you can't get the promo, making this a sort of "while supplies last" type of deal.
EDIT 4/18/21: online looks like you can still order the phone even though it's backordered; just confirm your trade-in qualifies you for the promotional $282 credit and you should be good to go.
UPDATE: 4/10/21
- It seems T-Mobile is doing some annoying (imo) things regarding qualification for the free unlimited data upgrade on the 18th.
- If you are already paying for an unlimited addon, it will stay paid. You will not receive free unlimited.
- If you modify the line (remove the paid soc for example) after the 7th of april, you also will not qualify. So no removing the paid soc to get the free one later.
- Only existing customers with limited data buckets and no unlimited addon will get the free unlimited soc.
- It's a one time deal. Future lines added on a limited simple choice plan won't get free unlimited, for example.
Free 5G Phone Upgrade
- New and existing postpaid customers can get a FREE Samsung A32 5G Phone when you trade in ANY phone.
- Any phone that powers on and has no cracked screen will qualify.
- Free via 24mo bill credits
- Begins April 18th and lasts through the end of 2021
- Taxes on full price ($282) due at purchase
- Limit 4 redemptions per account.
New iPhone Promo
- Free iPhone 12 w/trade in of iPhone 11
- Half off w/trade in of older iPhones as far back as the iPhone 7
- 12, 12 Pro, and 12 Pro Max included
- iPhone 12 Mini is also half off w/trade in of any old iPhone
- No Add a line necessary
- Begins April 18th
- Ends May 1st
For the iPhone 12, 12 Pro, and 12 Pro Max :
$830 credit for trading in iPhone 11 Pro Max, 11 Pro, 11
$415 credit for trading in iPhone XS Max, XS, XR, X, 8 Plus, 8, 7 Plus, 7, 7.
For the iPhone 12 mini
$365 credit for trading in 6s, 6s Plus, 6, 6 Plus, SE1, and SE2, 5S, 5, 5c, 4S, 4, 3GS, 3G, Original iPhone (and presumably new model phones also).
Note: For iPhone offers, the trade in offer will only appear after you select the device to trade in. Login -> Upgrade -> Pick new phone -> Select trade in.
Unlimited TradeUp
- AT&T and Verizon customers on a limited data plan can switch to T-Mobile and pay the same or less for unlimited 5G
- Existing T-Mobile or Sprint customers on an older data-limited plan will be upgraded to unlimited data for free. Not a plan change, just an unlimited data add-on
- New customers switching from competitor will be placed on Magenta Essentials for 3+ lines or a unique promo plan. Unique plan will be 1 line for $50 or 2 lines for $80. +$25/mo per additional line. Customers with cheaper plans on a competitor can submit a bill to get an extra $5 off on single line plans and $10 off 2+ line plans.
- Begins April 18th
- Price will never go up due to the change
For A32 5g with trade-in, why is there bill credits for 24 months when the phone is free?
You are effectively buying the phone for $282 for which they will charge you $11.75 per month over 24 months. As long as the phone line it's assigned to remains active, they are also giving you a promotional credit of $11.75 per month over 24 months to make it net zero. That's how it's "free" as there will be a net $0 change to your month bill over 24 months as the monthly promotional credit cancels out the monthly phone charge. If you cancel the line before 24 months, the balance on the $282 you owe will be due and the $11.75 credit for the line goes away because the line is gone. Note you will pay tax on $282. If you do this in the store, you'll likely also pay the $20 assisted service fee (and possibly a sim card fee if you get a new sim card).
$9.99 renewed flip phone from Amazon for trade-in: https://www.amazon.com/dp/B084GXS58R
Here is some more info on SOC Codes for people.
https://www.reddit.com/r/tmobile/...urce=share
https://www.reddit.com/r/tmobile/...&context=3
https://www.coursehero.
https://docs.google.com/forms/d/e...g/viewform
https://docs.google.com/spreadshe...s/htmlview
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Can we get multiple promo credits on the same line?
A: YES ! YES !! YES !!!
If you pay off the existing EIP balance fully, the promo credits move to the account level (so to speak, in "their" system) but it is still listed under that line so T-Mo can track it in case you cancel that line in future before the duration (24 months in this case)!
I have done it i.e. paid off the device from Feb-2021 promo and started the new device EIP and as you can see in the attached image, both the credits are active under the same line (although internally they call it "moved to account level" and we couldn't care less as long as we get it right? lol)
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Network Unlock through the app:
EIP has been paid up and went through the unlock app in the phone. Cannot be unlocked. Got an error code 1.
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- Download, install, and launch the Minimal ADB and Fast Boot tool on your PC.
- Download, install, and launch the App Inspector app on the phone.
- On your phone, go to Settings and tap on About Phone. Find the Build Number and tap on it 7 times to enable Developer Options.
- Enter Developer Options and enable USB Debugging.
- Connect the phone to the PC via the supplied USB cable.
- Change to "file transfer (MTP)" mode at the phone.
- You will see a prompt on your phone asking you to authorize a connection with the computer. Grant it.
- Enter the command "adb devices" (no ") at the command prompt (PC screen).
- Enter the command "adb shell" if you see the serial number of the phone displayed. If not, then remove/reconnect the USB cable, grant connection, and retype the "adb devices" command.
- Enter pm uninstall -k --user 0 <name of package> for the app that you want to uninstall as displayed in App Inspector.
For Example, to remove youtube: pm uninstall -k --user 0 com.google.android.youtube
To restore youtube: cmd package install-existing com.google.android.youtube
https://play.google.com/store/app...n_US&gl=U
https://androidmtk.com/download-m...tboot-tool
https://www.xda-developers.com/un...ot-access/
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The only problems I've seen is when people try to scam the system by mailing something other then what we inspected in store. The trade in by mail process has a 0% chance of denying your trade in unless you are trying to fraud the system by lying about any of the 3 requirements.
To be honest the warehouses are going to be so backed up the liars might even get away with sending liquid damaged cracked screen phones. But yeah save yourself the $20 upgrade fee and up selling of accessories and features and 360 insurance. Some stores don't even ask you about insurance they just go ahead and add it and if you catch it later T-Mobile will remove it but a lot of people don't have time to look at their bill. They are so busy working like slaves they don't even have time to see that the rep added insurance on their bill or the free accessory wasn't actually free and they are paying couple of dollars a month for it.
Even the honest stores will shame you into buying accessories or try to figure out if you plan on buying insurance and accessories and if you hint on not buying anything they will just flat out lie to you that they couldn't find any more phones in stock in the back room.
Trust me they aren't doing it because they are evil. It's how they make commission. I've seen reps telling customers state law requires you to buy insurance but you can cancel it after 3 months. That's because they'll make their commission by then. The reps that refuse to defraud the customer don't last long and get replaced by the ones that are willing to sell their souls for a dollar. Don't let anyone tell you this doesn't happen in corporate stores. These tactics were invented and are still practiced in corporate stores.
Moral of the story is save yourself the headache and place your orders over the phone. T-Mobile pays moderators on Reddit to delete posts that reveal what goes on in stores so you won't find this information there. Maybe slickdeals will delete my post as well lol. But no seriously I love T-Mobile I was a customer even before I started working for retail but trust me when I say this. There's no difference between a T-Mobile store and a car stealership. Any commission based job will turn you into a liar and a crook. Just my 2 cents
"What if I don't see my device listed in the trade-in list?
Don't worry, simply select the 5G Upgrade Promo Trade All Carriers, 5G Upgrade Promo Trade All Makes and 5G Upgrade Promo Trade All Models in their respective column and we will get you all taken care of."
https://www.t-mobile.com/coverage...#off
The $3 and $7 are just the instant trade in values excluding the promo credits so that's how much you would have gotten if there was no promo.
If you are doubtful, you can do the offer at a T-Mobile store or contact them to confirm beforehand.
Have you looked at your bill to specificity look and see if you are getting 2 promotional bill credits on the same line?
The only problems I've seen is when people try to scam the system by mailing something other then what we inspected in store. The trade in by mail process has a 0% chance of denying your trade in unless you are trying to fraud the system by lying about any of the 3 requirements.
To be honest the warehouses are going to be so backed up the liars might even get away with sending liquid damaged cracked screen phones. But yeah save yourself the $20 upgrade fee and up selling of accessories and features and 360 insurance. Some stores don't even ask you about insurance they just go ahead and add it and if you catch it later T-Mobile will remove it but a lot of people don't have time to look at their bill. They are so busy working like slaves they don't even have time to see that the rep added insurance on their bill or the free accessory wasn't actually free and they are paying couple of dollars a month for it.
Even the honest stores will shame you into buying accessories or try to figure out if you plan on buying insurance and accessories and if you hint on not buying anything they will just flat out lie to you that they couldn't find any more phones in stock in the back room.
Trust me they aren't doing it because they are evil. It's how they make commission. I've seen reps telling customers state law requires you to buy insurance but you can cancel it after 3 months. That's because they'll make their commission by then. The reps that refuse to defraud the customer don't last long and get replaced by the ones that are willing to sell their souls for a dollar. Don't let anyone tell you this doesn't happen in corporate stores. These tactics were invented and are still practiced in corporate stores.
Moral of the story is save yourself the headache and place your orders over the phone. T-Mobile pays moderators on Reddit to delete posts that reveal what goes on in stores so you won't find this information there. Maybe slickdeals will delete my post as well lol. But no seriously I love T-Mobile I was a customer even before I started working for retail but trust me when I say this. There's no difference between a T-Mobile store and a car stealership. Any commission based job will turn you into a liar and a crook. Just my 2 cents
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But, my understanding is that if you pay off the phone early they will NOT give you any more monthly credits.
TRUE STORY.... so I had a OnePlus 6T... got some kind of tmobile promo and got 24 months of bill credits. Just before I was billed for the very last month I jumped onto the Samsung 20 people's edition and I said, my last credit is going to be billed in 5 days but this promo will end in two days... can I pay off my 6T in full and still receive my last bill credit and trade in that phone for the Samsung S20 FE 5G?... They said yes. SURE ENOUGH, I was not given my last monthly credit... had to bitch and complain to get it but it was not easy. They told me if you pay off your phone early you loose your monthly credits.
I bought a OnePlus 7T last year, paid it off early to get it unlocked and to sell it, and I'm still getting my monthly credits. It's a shame you somehow lost your last credit but there have been *many* confirmations that you will still receive device credits if you pay off your phone early.
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The only problems I've seen is when people try to scam the system by mailing something other then what we inspected in store. The trade in by mail process has a 0% chance of denying your trade in unless you are trying to fraud the system by lying about any of the 3 requirements.
To be honest the warehouses are going to be so backed up the liars might even get away with sending liquid damaged cracked screen phones. But yeah save yourself the $20 upgrade fee and up selling of accessories and features and 360 insurance. Some stores don't even ask you about insurance they just go ahead and add it and if you catch it later T-Mobile will remove it but a lot of people don't have time to look at their bill. They are so busy working like slaves they don't even have time to see that the rep added insurance on their bill or the free accessory wasn't actually free and they are paying couple of dollars a month for it.
Even the honest stores will shame you into buying accessories or try to figure out if you plan on buying insurance and accessories and if you hint on not buying anything they will just flat out lie to you that they couldn't find any more phones in stock in the back room.
Trust me they aren't doing it because they are evil. It's how they make commission. I've seen reps telling customers state law requires you to buy insurance but you can cancel it after 3 months. That's because they'll make their commission by then. The reps that refuse to defraud the customer don't last long and get replaced by the ones that are willing to sell their souls for a dollar. Don't let anyone tell you this doesn't happen in corporate stores. These tactics were invented and are still practiced in corporate stores.
Moral of the story is save yourself the headache and place your orders over the phone. T-Mobile pays moderators on Reddit to delete posts that reveal what goes on in stores so you won't find this information there. Maybe slickdeals will delete my post as well lol. But no seriously I love T-Mobile I was a customer even before I started working for retail but trust me when I say this. There's no difference between a T-Mobile store and a car stealership. Any commission based job will turn you into a liar and a crook. Just my 2 cents
I've seen many posts online about people getting screwed by mail in trades and then spending months fighting to get their money back and they can't all be liars, even though some of them might be.
While you are correct that lots of people will be trading in very cheap devices, all it takes is for one sticky handed person to open your trade in package down the line and either steal it or see that's it's some cheap flip phone and toss it in the trash. The device being sent in doesn't matter because if the trade doesn't work, you will be charged $282 so that's your maximum risk.
Even if no one tries to steal your device, it could get lost on the way or at the destination facility where there will likely be 1000s of packages coming in with trade in devices. Any number of things could happen and could result in someone having to spend time resolving it to make sure they are not charged full price.
They are charging $7 shipping for the free phones or you pay $20 in store. I look at it as $13 of insurance against paying $282 in the future.
Sure, it will probably work out for most people, but there are always mistakes that happen and some people will end up paying the $282 and having to fight with T-Mobile to get it back.
At the end of the day, how much do you value your time at? If it's more than $13 an hour, and you spend more than an hour trying to resolve an issue with your trade in, then you lost out in the end.
Again, sure, it will probably work out for most people but for $13, I rather not have the potential headache down the line. To each their own though.
Also, I'm sure that some stores have terrible employees that will try to upsell you or add on insurance that you don't want but the same can be said about most places.
When I traded my XR in for a 12 pro in store, the rep asked me once if I wanted insurance and once if I wanted to use my left over credit to buy a case. I said no on both and he moved on.
Not everyone's experience will be the same, but you can always ask to see a final tally of charges before signing off on anything to avoid surprise costs or contact TForce when you get home.
Getting a small insurance charge removed will be much easier than fighting a $300 charge if your trade in device is lost or stolen.
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