Costco Members: 75" Sony XBR75X90CH 4K UHD LED Smart TV Expired

As enticing as the lower prices are on Samsung tvs and I must admit, they have nice tvs, my gawd, it's been a battle trying to get them to honor the 1 year manufacturer's warranty on our tv that crapped out after only 8 months. They sent a tech over who confirmed it was a faulty panel and told us he would order the part and get back to us. Never heard back just to learn Samsung cancelled our ticket service request. After multiple calls, I was issued another ticket service request, which was then again cancelled. Fast forward, I'm on my 4th ticket service request when Samsung finally agreed to do equal replacement. 2 weeks of following up with Samsung, was told my 65RU8000 is no longer in production and they can't issue me a replacement, offered to issue me a new ticket to repair. I refused after the hassle they put me through with the other service requests. Was forwarded to case management team and finally, they agreed to issue me a refund and I will be responsible to dispose of the tv, which I agreed to. A week later, i got a call from a logistic team to schedule to pick up my broken tv. Oh boy...fine, I agreed and a week later, the tv was picked up. Now, I'm still chasing Samsung for my refund. I text the case management team daily to remind them Samsung already has my direct deposit info and it shouldn't take this long for a refund. So sorry for the long post...I'm obviously traumatized by my experience of dealing with Samsung for over 3 months now.

The warranty included with this TV is a Sony 5 yr that does not included in-home service; must send/take the TV to a Sony Authorized Service Center. The Allstate warranty that comes with the TVs includes in-home service.

Update: Please see my Community Wiki Post. Was assured by Sony Chat Support that the 5 yr warranty will included in-home service

i've been waiting for this moment, all my life, oh lord