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Breville's customer service is top-notch and very helpful. The only "downside" of their customer service department is the wait time. When I called, 100% of the time, I received a recording where it's best to leave your phone number and calls are returned between 45 - 90 minutes. So, you'll have to be "ready" when they call back. They are quite helpful and very fair from there.
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Also, I don't know if this is legit or how Etsy.com works, but I see the Breville Barista Express much cheaper there all the time. Such as this one for $480 for new and free shipping: https://www.etsy.com/listing/9931...a=1&gao=
Our community has rated this post as helpful. If you agree, why not thank 2damax
I am moving to other state next week and want to buy this instead at new location instead....
Our community has rated this post as helpful. If you agree, why not thank NmnT
Breville's customer service is top-notch and very helpful. The only "downside" of their customer service department is the wait time. When I called, 100% of the time, I received a recording where it's best to leave your phone number and calls are returned between 45 - 90 minutes. So, you'll have to be "ready" when they call back. They are quite helpful and very fair from there.
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Also consider using a card like Chase Freedom or Prime Visa that will add a year to the warranty. I'm excited for this machine but hear occasional stories of it breaking not too long into its use.
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Our community has rated this post as helpful. If you agree, why not thank Turretin71
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https://www.amazon.com/Gaggia-RI9...op?ie=UTF