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rmui43 93.9K Views
May 20, 2021 5:40 PM

Teachers, Healthcare + First Responders: Cracked Screen Repair

$50

for Select Devicesat Samsung
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Deal Details
Samsung.com is Offering Teachers, Healthcare Workers + First Responders: Cracked Screen Repair for Eligible Devices for $49.99 from UBREAKIFIX Repair Service.

Thanks community member rmui43 for sharing this deal

Deal Instructions:
  1. Teachers or First Responders, read on below
    • Teachers, Click here for Samsung's Educator Discount Program then Sign in to Your Account or Register for an account with an email id verified by ID.me
    • First Responders, Click here for Samsung's First Responder Discount Program then Sign in to Your Account or Register for an account with an email id verified by ID.me
  2. Once you are Signed in, Click here and select "Start Repair Service"
  3. Click "Start Search" for Nearest Repair Location
  4. On next page, select "Phone" for which Device is being repaired
  5. Follow On-Screen Prompts to Select your eligible device (list of eligible devices below)
  6. On next page, enter your zip code then Select your Nearest UBREAKIFIX Repair Shop
  7. Click "See All" to Select Appointment Time for Repair then Click Confirm
  8. Confirm Cracked Screen as Issue then on following page, enter your Phone IMEI Number then click Register. Enter your contact info then click "Submit Service Request"
Eligible Devices:
  • Galaxy S series device that is Galaxy S8 model year or later
  • Galaxy Note series device that is Galaxy Note8 model year or later
Excludes:
  • Galaxy Fold
  • Galaxy Z Flip
  • Galaxy Z Fold2
  • All A & J models
  • All Galaxy S and Galaxy Note models (prior to S8)

Editor's Notes

Written by slickdewmaster | Staff
  • Offer is valid through May 30, 2021.
  • Expanded List of Eligible Customers:
    • Physicians, Nurses, EMTs, Medical Staff, Hospital Staff, Nursing Home Staff, Pharmacists, Law Enforcement, Firefighters including Volunteer Firefighters, and Teachers.
  • Price Research: This is a significant discount for Educators and First Responders. Regular price for Galaxy S8 Screen Repair is around $241.99 so this offer is $192 Off (79.34% Savings).
  • About UBREAKFIX Repairs:
    • OEM parts, tools, training, and equipment provided by Samsung.
    • Get your device back in 2 hours or less.
    • All repairs backed by a 90-Day Warranty. -slickdewmaster

Original Post

Written by rmui43
Community Notes
About the Poster
Deal Details
Community Notes
About the Poster
Samsung.com is Offering Teachers, Healthcare Workers + First Responders: Cracked Screen Repair for Eligible Devices for $49.99 from UBREAKIFIX Repair Service.

Thanks community member rmui43 for sharing this deal

Deal Instructions:
  1. Teachers or First Responders, read on below
    • Teachers, Click here for Samsung's Educator Discount Program then Sign in to Your Account or Register for an account with an email id verified by ID.me
    • First Responders, Click here for Samsung's First Responder Discount Program then Sign in to Your Account or Register for an account with an email id verified by ID.me
  2. Once you are Signed in, Click here and select "Start Repair Service"
  3. Click "Start Search" for Nearest Repair Location
  4. On next page, select "Phone" for which Device is being repaired
  5. Follow On-Screen Prompts to Select your eligible device (list of eligible devices below)
  6. On next page, enter your zip code then Select your Nearest UBREAKIFIX Repair Shop
  7. Click "See All" to Select Appointment Time for Repair then Click Confirm
  8. Confirm Cracked Screen as Issue then on following page, enter your Phone IMEI Number then click Register. Enter your contact info then click "Submit Service Request"
Eligible Devices:
  • Galaxy S series device that is Galaxy S8 model year or later
  • Galaxy Note series device that is Galaxy Note8 model year or later
Excludes:
  • Galaxy Fold
  • Galaxy Z Flip
  • Galaxy Z Fold2
  • All A & J models
  • All Galaxy S and Galaxy Note models (prior to S8)

Editor's Notes

Written by slickdewmaster | Staff
  • Offer is valid through May 30, 2021.
  • Expanded List of Eligible Customers:
    • Physicians, Nurses, EMTs, Medical Staff, Hospital Staff, Nursing Home Staff, Pharmacists, Law Enforcement, Firefighters including Volunteer Firefighters, and Teachers.
  • Price Research: This is a significant discount for Educators and First Responders. Regular price for Galaxy S8 Screen Repair is around $241.99 so this offer is $192 Off (79.34% Savings).
  • About UBREAKFIX Repairs:
    • OEM parts, tools, training, and equipment provided by Samsung.
    • Get your device back in 2 hours or less.
    • All repairs backed by a 90-Day Warranty. -slickdewmaster

Original Post

Written by rmui43

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234 Comments

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May 25, 2021 2:13 PM
1.8K Comments
Joined Nov 2007
h0va4lifeMay 25, 2021 2:13 PM
1.8K Comments
Quote from lapchaser View quoted comment :
Can u pls let me know how to do this with student id
  1. create an account using your school email on samsungs website and login
  2. add your samsung device that needs repaired to your account
  3. open a new window and click on the link for "teachers" posted on the 1st page of this deal
  4. click on repair device
May 25, 2021 3:59 PM
357 Comments
Joined Jan 2020
SuicidalNapkinMay 25, 2021 3:59 PM
357 Comments
Quote from F23Coupe View quoted comment :
Source?
Last edited by SuicidalNapkin May 25, 2021 at 09:01 AM.
May 25, 2021 5:53 PM
109 Comments
Joined Oct 2018
volblorxMay 25, 2021 5:53 PM
109 Comments
Quote from sadude View quoted comment :
Yes you have to input the IMEI into samsung.com while you are logged in
My old phone screen isn't working, so how can I access the IMEI? I don't have access to it at the moment, but how else can I find the IMEI without access to the phone settings?
May 25, 2021 6:26 PM
1.6K Comments
Joined Apr 2014
DayaOMay 25, 2021 6:26 PM
1.6K Comments
This is bleeping joke man...both samsung and ubreakfix $ucks bigtime.

So I have apointment schedule, went there, they told me come tomorrow morning 10 am. Again there today - they said, some reason they are not seeing my repair ticket ( the samsung gives me during apointment set up) into their system. And they ask me to talk to samsung.com suport. I logged into my account and show them ticket #, still wont honor. They have big a$$ flyer posted in their store for this promotion. Apparenly there s a communication breakdown between samsung n ubreakfix. Did anyone run into this?
1
May 25, 2021 6:41 PM
1.5K Comments
Joined Dec 2009
sadudeMay 25, 2021 6:41 PM
1.5K Comments
Quote from volblorx View quoted comment :
My old phone screen isn't working, so how can I access the IMEI? I don't have access to it at the moment, but how else can I find the IMEI without access to the phone settings?
On the box or via the sticker they stick on the phone
May 25, 2021 6:42 PM
1.5K Comments
Joined Dec 2009
sadudeMay 25, 2021 6:42 PM
1.5K Comments
Quote from DayaO View quoted comment :
This is bleeping joke man...both samsung and ubreakfix $ucks bigtime.

So I have apointment schedule, went there, they told me come tomorrow morning 10 am. Again there today - they said, some reason they are not seeing my repair ticket ( the samsung gives me during apointment set up) into their system. And they ask me to talk to samsung.com suport. I logged into my account and show them ticket #, still wont honor. They have big a$$ flyer posted in their store for this promotion. Apparenly there s a communication breakdown between samsung n ubreakfix. Did anyone run into this?
Yeah man, went there and they are like you have to prove you are a first responder even though Samsung already verified me
May 25, 2021 6:59 PM
1.6K Comments
Joined Apr 2014
DayaOMay 25, 2021 6:59 PM
1.6K Comments
Quote from sadude View quoted comment :
Yeah man, went there and they are like you have to prove you are a first responder even though Samsung already verified me
After talking to 25 samsung agents, realized that the mf - in ubreakfix who told me to come tomorrow messed up. If it doesnt get fixed during schedule time or something - they cancel the ticket?? Wtf -- now seems like there s no other way because creating 2nd ticket for same phone is not allowed, it is greyed out now.....i m filing a complaint against that store

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May 25, 2021 7:01 PM
213 Comments
Joined Feb 2010
ken62310May 25, 2021 7:01 PM
213 Comments
I used this last year but it was FREE for health care worker.
In my experience, I had so much trouble going with the stupid UBREAKFIX
and I ended up just mail it in.
It was much easier that way.

ubreakfix will keep finding excuses to charge you more. They are the worst to work with.
There is also always a line in front of the store that doesn't move.
That's why I ended up mailing this in and it was so much more organize.
They will send you email and text for any update.
The whole process took me about a week.
Last edited by ken62310 May 25, 2021 at 12:05 PM.
1
May 25, 2021 7:45 PM
1.5K Comments
Joined Dec 2009
sadudeMay 25, 2021 7:45 PM
1.5K Comments
Quote from DayaO View quoted comment :
After talking to 25 samsung agents, realized that the mf - in ubreakfix who told me to come tomorrow messed up. If it doesnt get fixed during schedule time or something - they cancel the ticket?? Wtf -- now seems like there s no other way because creating 2nd ticket for same phone is not allowed, it is greyed out now.....i m filing a complaint against that store
Damn man I am in the same boat now but maybe I should change the ticket to mail in as well and just use Samsung direct to fix it
May 25, 2021 8:21 PM
634 Comments
Joined Jun 2016
jabstep12May 25, 2021 8:21 PM
634 Comments
Quote from x2c4me View quoted comment :
The Samsung website was a joke. Would confirm eligibility but everytime I tried scheduling a repair it would only offer to mail away to Samsung and not any of the 6 UBIF stores in the area. After 2 days, 3 calls and speaking to 5 different departments they finally manually generated an appt reservation at the nearest store.

My note 8 had a cracked front screen, broken glass back and screen burn in on the LCD. As some have already mentioned apparently the Note 8 has many connected parts because not only did I get a new screen but they replaced the LCD and battery. They even replaced the back glass at no cost.

Cant complain about essentially getting a brand new Note 8 after 4 years for $50+tax. To top it off about 2 hours later Samsung sent a thank you text with a link to a $20 promo code toward anything $20 or more on their site.
Did you have to show any proof (of being a first responder, teacher, etc) to uBreak iFix even though you scheduled it through the Samsung website?

The id.me thing isn't working for us, and uBreak iFix won't accept the special price without it.
May 25, 2021 8:24 PM
634 Comments
Joined Jun 2016
jabstep12May 25, 2021 8:24 PM
634 Comments
Quote from h0va4life View quoted comment :
  1. create an account using your school email on samsungs website and login
  2. add your samsung device that needs repaired to your account
  3. open a new window and click on the link for "teachers" posted on the 1st page of this deal
  4. click on repair device
Did you get your phone repaired at uBreakiFix or from an official Samsung store?
May 25, 2021 8:25 PM
23 Comments
Joined Sep 2017
thepathfind3rMay 25, 2021 8:25 PM
23 Comments
This is insane! Samsung Customer service is useless, and the UBreakIFix staff won't honor the offer without a claim/conformation from Samsung. I scheduled with 2 different stores, never cancelled, just rescheduled with the second store and they both said they only received a regular appointment without any information about an offer, and they will have to charge full price. Any ideas how to resolve this?
May 25, 2021 9:20 PM
402 Comments
Joined Jul 2011
x2c4meMay 25, 2021 9:20 PM
402 Comments
Quote from jabstep12 View quoted comment :
Did you have to show any proof (of being a first responder, teacher, etc) to uBreak iFix even though you scheduled it through the Samsung website?

The id.me thing isn't working for us, and uBreak iFix won't accept the special price without it.
UBIF refused to work on the phone until they had a referral from the Samsung website. Once I got that squared away (2 days and 2+ hours of dealinng with horrible Samsung customer support) the process went smoothly in store. The key is getting the Samsung referral which was a nightmare because no one knows who is handling the promotion. Talked with regular customer service then Promotions, then mobile tech services then repair and then finally premiere who gave up when they had no clue and manually created an appt at the store of my choosing.
May 26, 2021 1:28 AM
3.2K Comments
Joined Jun 2007
nicemannMay 26, 2021 1:28 AM
3.2K Comments
Quote from Ps3Rules View quoted comment :
The front screen replacement kit comes with the front glass/screen, battery, and frame included.
What Samsung model has the battery included for the same price as the front glass?

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May 26, 2021 2:43 AM
23 Comments
Joined Sep 2017
thepathfind3rMay 26, 2021 2:43 AM
23 Comments
Quote from x2c4me View quoted comment :
UBIF refused to work on the phone until they had a referral from the Samsung website. Once I got that squared away (2 days and 2+ hours of dealinng with horrible Samsung customer support) the process went smoothly in store. The key is getting the Samsung referral which was a nightmare because no one knows who is handling the promotion. Talked with regular customer service then Promotions, then mobile tech services then repair and then finally premiere who gave up when they had no clue and manually created an appt at the store of my choosing.
I'm in the same dilemma. I'm sorry, what's premier and do you think I should just try to get in touch with them and ask them to schedule my appointment?

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