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Wisdomcar 1.9K Views
Jun 8, 2021 8:37 AM

Greenworks 12 Amp 20-Inch 3-in-1Electric Corded Lawn Mower $129.99

$130

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Deal Details
List Price:$199.99
Amazon limited deal:$129.99
https://www.amazon.com/dp/B002ZVOLXE
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Deal Details
Community Notes
About the Poster
List Price:$199.99
Amazon limited deal:$129.99
https://www.amazon.com/dp/B002ZVOLXE

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3 Comments

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Jun 8, 2021 8:30 PM
7 Comments
Joined May 2009
rizhinJun 8, 2021 8:30 PM
7 Comments
Greenworks has great products but their customer service is terrible. Emails are unanswered and phone hold time is many hours. Hope you won't need warranty service
Jun 9, 2021 3:04 AM
17 Comments
Joined Oct 2020
MagentaAlpaca6471Jun 9, 2021 3:04 AM
17 Comments
My experience with Greenworks:
Emailed their customer support website because I got the wrong product. They never answered. 25+ days unanswered.
I had to call many times via phone. I hung up a few times because it got too long. There was one time where I waited 2hours -- messed around on my phone and accidentally hung up.

I finally waited 3 hrs 15 mins and I was #20 in queue. I believe they have one person manning the phone.

If you're buying from amazon then you're good but if you need to get into direct contact with greenworks. it's a hassle because it seems they're understaffed.

oh this product was $100 on woot about 2 weeks back. good product. used once so far. remember it's corded
1
Jun 9, 2021 5:56 PM
7 Comments
Joined May 2009
rizhinJun 9, 2021 5:56 PM
7 Comments
Chatted now with Amazon although my purchase was close to 2 years ago and explained to them the issue and that greenworks is impossible to be reached. They refunded me almost twice the amount of purchasing a new attachment

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