Samsung SmartThings Tracker for Verizon LTE + FS (Refurbished) $10

chaoticelf13

Sep 17, 2021 02:00 AM

92 Posts

Joined Nov 2010

chaoticelf13Sep 17, 2021 02:00 AM

92 Posts

This product has been discontinued and will soon not be functional. I just got my $99 refund from Samsung.

RWK

Sep 17, 2021 02:18 AM

227 Posts

Joined Nov 2014

RWKSep 17, 2021 02:18 AM

227 Posts

Quote from chaoticelf13

:

This product has been discontinued and will soon not be functional. I just got my $99 refund from Samsung.

So you're saying this is a money maker?

jrinco11

Original Poster

Pro

Sep 17, 2021 02:24 AM

3,382 Posts

Joined Jul 2003

jrinco11

Original Poster

Pro

Sep 17, 2021 02:24 AM

3,382 Posts

Quote from chaoticelf13

:

This product has been discontinued and will soon not be functional. I just got my $99 refund from Samsung.

Ugh, you're right -- sample post discussing it: https://community.smartthings.com...r/229492/7

totalundone

Sep 24, 2021 04:37 PM

226 Posts

Joined Nov 2005

totalundoneSep 24, 2021 04:37 PM

226 Posts

Quote from chaoticelf13

:

This product has been discontinued and will soon not be functional. I just got my $99 refund from Samsung.

That's for the AT&T version. The Verizon version is still working and there haven't been any plans to discontinue service to it.

I had the AT&T version and got my refund for that one. When I asked smartthings about the Verizon version, they said they had no news on that. I contacted Verizon and they said they had no plans on discontinuing service. I activated mine just last month.

As far as performance, the Verizon version is so much better than the AT&T version. I was having constant issues with the AT&T version.

edit: Verizon's smartthings tracker won't probably come with 1 year of service like the new ones do. Monthly service starts at $1.50 a month and goes up to $6 a month. I'm not sure how much data it consumes but I think the $1.50 is enough for the tracker. Unlike the AT&T version, they have a website for managing service for the smartthings tracker.

jrinco11

Original Poster

Pro

Sep 24, 2021 04:48 PM

3,382 Posts

Joined Jul 2003

jrinco11

Original Poster

Pro

Sep 24, 2021 04:48 PM

3,382 Posts

I actually was having issues getting it to work (add to my smartthings app) earlier this week when I received mine from this deal, and after talking to smartthings support, they mentioned that the verizon ones were going to be cut off Oct 1st -- guess we'll see if that actually happens? It's working fine _now_ though, so here's to hoping! The customer support agent did, however, email me a link to get a refund through samsung, https://form.p1care.com/sea/adt/, though that appears to be an ADT specific link, so who knows (*maybe* they're just repurposing that process for any product that's discontinued?)

Last edited by jrinco11 September 24, 2021 at 09:51 AM.

gibsonbass

Sep 24, 2021 04:53 PM

11,067 Posts

Joined Mar 2011

gibsonbassSep 24, 2021 04:53 PM

11,067 Posts

Is this a stand alone device coz I see this message
YOU NEED TO HAVE A SMARTPHONE ON A VERIZON PLAN TO USE THIS PRODUCT

jrinco11

Original Poster

Pro

Sep 24, 2021 05:14 PM

3,382 Posts

Joined Jul 2003

jrinco11

Original Poster

Pro

Sep 24, 2021 05:14 PM

3,382 Posts

Quote from gibsonbass

:

Is this a stand alone device coz I see this message
YOU NEED TO HAVE A SMARTPHONE ON A VERIZON PLAN TO USE THIS PRODUCT

I tried to use my existing verizonwireless account when signing up for the tracker service but I couldn't even login - so I created a new account during the process when adding the tracker to smartthings app and it's not tied in anyway to my phone plan

Samsung SmartThings Tracker for Verizon LTE + FS (Refurbished) $10

$9.95

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