These phones when purchased through Best Buy will lock to the first SIM card inserted. Do not go back to Best Buy and ask them to unlock the phone as they are not able to unlock iPhones. They have limited access to unlocking services and will refer you to T-Mobile. Follow these steps to unlock your iPhone.
Steps To Unlock Your iPhone (T-Mobile ONLY)
1) Call T-Mobile customer service or message them through the T-Mobile app and let them know that you would like the phone unlocked. They should be able to unlock the phone after you provide them with the IMEI number.
2) If T-Mobile gives you the runaround and tells you that they can't unlock your phone because it was not sold by them but by Best Buy, contact Apple Support. DO NOT GO THROUGH BEST BUY. Let Apple know that you reached out to T-Mobile but they don't want to unlock the phone because it was not sold by them. Ask Apple to reach out to T-Mobile while you are on the line with them. Apple should be able to get in touch with T-Mobile. At that point you'll be on a 3 way phone call. Explain to T-Mobile your situation and tell them that you want to get your phone unlocked. They're going to tell you that they'll be reaching out to their "Back Office" to unlock the phone. After that, you should be fine. It may take a few hours from contacting the Back Office for them to unlock the phone.
expiredcpm50 posted Sep 17, 2021 12:49 PM
Item 1 of 5
Item 1 of 5
expiredcpm50 posted Sep 17, 2021 12:49 PM
$100 Off iPhone 13 and iPhone 13 Pro With Activation (Best Buy)
$900
$1,000
10% offBest Buy
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vs
$100 out of pocket with my trade in thru tmobile BUT 30 months of bill credits so locked in for 30 months
thoughts?
I don't want to change swtich carrier, have Verizon Unlmited plan now, but have an iphone 6s or iphone X to trade in.
Installment type: EIP
Plan: Simple Choice
Is it better to just try to pay it all off and try to sell the phone after it gets unlocked instead of trade in? (iPhone XS 64gb) $330 trade in value at bestbuy. $157 trade in value at t mobile.
I've never really bought a phone from bestbuy so idk how these activations work. I've only done it with t mobile directly
Does it mess up my plan, get charged with fees, can I change/upgrade my plan anytime, after? Most importantly, do these apple products get discounted or promos during Black Friday? Any help would be appreciated. Thanks!
IPhone 7+ trade in value = $210
I'll take that lol! Probably the best trade in value I can get at the moment or ever.
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"We're sorry, but your account type isn't supported with Best Buy. Please contact T-Mobile for additional details."
"We're sorry, but your account type isn't supported with Best Buy. Please contact T-Mobile for additional details."
I am attaching the screen shot here as well
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At what point do I need to change my plan?
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