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Staples Rewards Program Updates - Rebate Checks

519 223 October 6, 2021 at 06:43 AM
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Just received the email below from Staples Rewards.

Subject of email: Important message for our Rewards members


Dear valued Staples Rewards member,

Thank you for being a Staples Reward member.* We are informing you of a program update to the Staples Rewards Program when shopping in our US Staples stores.

Staples Rewards checks must now be redeemed in full at the time of purchase. If a Staples Rewards check is not redeemed in full, the remaining balance is forfeited, and balance checks will no longer be issued. For full Program details visit staples.com/rewards.



Sincerely,

The Staples Rewards Team
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Joined Sep 2005
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> bubble2 1,083 Posts
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merlinx
02-11-2022 at 01:59 PM.
02-11-2022 at 01:59 PM.
Hopefully this is posted in the right place. I tried to use a Staples rewards $20 coupon for about $5 at a store. In the past I always got a balance coupon to use till the expiration date. This time the register did not spit one out

I called the Staples and was told that its a new policy that now you have to use the whole rewards and there will no longer be a balance coupon issued. The CSR was nice enough to issue me a $15 coupon code.

Hope it helps someone thinking of partially spending their rewards.
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Joined Aug 2005
Factotum
> bubble2 3,805 Posts
2,708 Reputation
labboypro
02-11-2022 at 02:11 PM.
02-11-2022 at 02:11 PM.
Policy was implemented October of last year.



Dear valued Staples Rewards member,

Thank you for being a Staples Reward member.* We are informing you of a program update to the Staples Rewards Program when shopping in our US Staples stores.

Staples Rewards checks must now be redeemed in full at the time of purchase. If a Staples Rewards check is not redeemed in full, the remaining balance is forfeited, and balance checks will no longer be issued. For full Program details visit staples.com/rewards.



Sincerely,

The Staples Rewards Team
Reply
Joined Jul 2008
L9: Master
> bubble2 5,877 Posts
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kfpanda
02-11-2022 at 02:16 PM.
02-11-2022 at 02:16 PM.
This starred a few months ago. Program getting worse.
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Joined Sep 2005
Traveler
> bubble2 1,083 Posts
250 Reputation
merlinx
02-11-2022 at 02:41 PM.
02-11-2022 at 02:41 PM.
Really? Ive been getting balance coupons up till January. Never got that notice.



Quote from labboypro :
Policy was implemented October of last year.



Dear valued Staples Rewards member,

Thank you for being a Staples Reward member.* We are informing you of a program update to the Staples Rewards Program when shopping in our US Staples stores.

Staples Rewards checks must now be redeemed in full at the time of purchase. If a Staples Rewards check is not redeemed in full, the remaining balance is forfeited, and balance checks will no longer be issued. For full Program details visit staples.com/rewards.



Sincerely,

The Staples Rewards Team
Reply
Joined Aug 2005
Factotum
> bubble2 3,805 Posts
2,708 Reputation
labboypro
02-11-2022 at 02:57 PM.
02-11-2022 at 02:57 PM.
Quote from merlinx :
Really? Ive been getting balance coupons up till January. Never got that notice.
The new policy required changes to the PoS system, which are usually rolled out by region. As for not getting the email, ¯\_(ツ)_/¯. It's been widely discussed here and elsewhere.
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Joined May 2018
L2: Beginner
> bubble2 95 Posts
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uglyduck
02-11-2022 at 06:23 PM.
02-11-2022 at 06:23 PM.
almost all employees i know in local staples store hate the new pos system, lol
to us, consumers, the new pos fixed many loop holes in their system, such as no more double dips
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Joined Oct 2017
L6: Expert
> bubble2 1,987 Posts
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LostWallet
02-11-2022 at 07:51 PM.
02-11-2022 at 07:51 PM.
With local Staples stores here closed and out of business, Staples has been an online-only retailer for me for over a year.

Staples #1 closed -- replaced with nothing.

Staples #2 closed -- replaced with nothing.

Staples #3 closed -- replaced with nothing.
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