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Subscription service is a new low. It reminds me of an old predatory gym practice, or any other late night TV, fly-by-night, credit card skimmer at the gas pump company. The initial billing setup is smooth as silk and easy but if their is a problem get ready for a root canal from your crazy uncle.
They overcharged my card, literally a year early, and it is impossible to contact customer service with access to the billing error to correct it. The only way to fix this mistake is to scan your account information and email it to the call center somewhere in Asia so they can "escalate it"....how convenient and I am sure, trouble free.
You cannot cancel without speaking to another call center "customer retention" crew but at least they don't answer.....so you effectively cannot cancel. WORST experience ever, you literally have to cancel your credit card to get rid of this leech. Now if you are lonely, and would like some interactions with someone 10 time zones away, then sign up but don't say you weren't warned"
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Me on this bike. Need something for my office. The reviews say the app sucks. Monthly membership fee?
Our community has rated this post as helpful. If you agree, why not thank topflight05
Me on this bike. Need something for my office. The reviews say the app sucks. Monthly membership fee?
Hack it and install Peleton or Zwift: https://forum.xda-developers.com/...915/page-3
Isnt that just trading one $40/mo subscription for another?
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Subscription service is a new low. It reminds me of an old predatory gym practice, or any other late night TV, fly-by-night, credit card skimmer at the gas pump company. The initial billing setup is smooth as silk and easy but if their is a problem get ready for a root canal from your crazy uncle.
They overcharged my card, literally a year early, and it is impossible to contact customer service with access to the billing error to correct it. The only way to fix this mistake is to scan your account information and email it to the call center somewhere in Asia so they can "escalate it"....how convenient and I am sure, trouble free.
You cannot cancel without speaking to another call center "customer retention" crew but at least they don't answer.....so you effectively cannot cancel. WORST experience ever, you literally have to cancel your credit card to get rid of this leech. Now if you are lonely, and would like some interactions with someone 10 time zones away, then sign up but don't say you weren't warned"
I use the mobile subscription…only $15/mo
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Read so many stories like this. Assuming you can avoid the trial altogether and never need to give them cc details?
"
Subscription service is a new low. It reminds me of an old predatory gym practice, or any other late night TV, fly-by-night, credit card skimmer at the gas pump company. The initial billing setup is smooth as silk and easy but if their is a problem get ready for a root canal from your crazy uncle.
They overcharged my card, literally a year early, and it is impossible to contact customer service with access to the billing error to correct it. The only way to fix this mistake is to scan your account information and email it to the call center somewhere in Asia so they can "escalate it"....how convenient and I am sure, trouble free.
You cannot cancel without speaking to another call center "customer retention" crew but at least they don't answer.....so you effectively cannot cancel. WORST experience ever, you literally have to cancel your credit card to get rid of this leech. Now if you are lonely, and would like some interactions with someone 10 time zones away, then sign up but don't say you weren't warned"
For what it's worth, I was able to cancel online just yesterday which is new. Previously I had to call in to cancel. So... Improvement?