-select "view more plans" at the bottom of page to see the $5 plan
-hello mobile has a plan that only cost $5 a month no taxes or fees. hello mobile uses the T-Mobile network.
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-select "view more plans" at the bottom of page to see the $5 plan
-hello mobile has a plan that only cost $5 a month no taxes or fees. hello mobile uses the T-Mobile network.
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I got this service and it never worked for international. Their chat support literally doesn't even show up for work, so it was midday and it said please come back during business hours. Their phone support knows nothing except that they will NEVER allow you to cancel.
I never could cancel my plan after spending ~8 hours contacting them, I just had to ban their payments on my credit card (plus deny the initial payment, I only bought it for international so it was useless for me) and hope they don't send it to collections.
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Wow, just searched for reviews online. Absolutely terrible company, bordering on a scam. The fact that you can't cancel prepaid service easily is unacceptable. $5 a month sounds great until you have to go through hell to cancel service.
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You'll be sorry...after giving them a second chance I left and never looked back. All of the negative reviews are right on! If there was an award for worst customer service they would be number one!
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Nov 09, 2021 09:18 AM
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I've never tried them but *have* used Tello - which also uses T-Mobile. Easy to port in and out (or cancel!) and they've been around for a while. Might be a good alternative.
Wow, just searched for reviews online. Absolutely terrible company, bordering on a scam. The fact that you can't cancel prepaid service easily is unacceptable. $5 a month sounds great until you have to go through hell to cancel service.
If you port out your number doesn't it automatically cancel your service, if there is no number attached to your account how can they charge for service. This is for those who are doing this for a portable number
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Terrible company. Bought Sim card. Try port in my number. Wait for 3 days. Called customer service 2 hr. No solution. Eat my $25 for unlimited plan. Do not try this company. Go to bbb you can see how many bad reviews
Those who think it is good deal and indeed it is good deal if it works but IMO it comes with
1. No customer service. they have chat but to respond to your chat you have to wait for atleast 1 hr.
2. No connectivity. They claim it works on T-Mobile network but i dont think it is always true. I have both T-Mobile and hello mobile and most of the times hello mobile never connected to network
3. Due to bad coverage you'll never get calls and text messages.
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Our community has rated this post as helpful. If you agree, why not thank n0pax
I never could cancel my plan after spending ~8 hours contacting them, I just had to ban their payments on my credit card (plus deny the initial payment, I only bought it for international so it was useless for me) and hope they don't send it to collections.
Our community has rated this post as helpful. If you agree, why not thank coolcoder
Our community has rated this post as helpful. If you agree, why not thank rvnis
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Our community has rated this post as helpful. If you agree, why not thank SensibleMask9237
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1. No customer service. they have chat but to respond to your chat you have to wait for atleast 1 hr.
2. No connectivity. They claim it works on T-Mobile network but i dont think it is always true. I have both T-Mobile and hello mobile and most of the times hello mobile never connected to network
3. Due to bad coverage you'll never get calls and text messages.
Leave a Comment