Bought 3 via paypal at very start, only got confirmation from paypal :-( nothing from gamestop, not even "processing"...
Orders page in the account is empty, they must have cancelled it silently ;-(
One of my orders via PayPal got the same situation like you.
So I chatted with CS and he said he found my order# via PayPal in the system and asked me to wait for "up to 24 hours for the confirmation email" and "up to 72 hours for the gift card code."
He also said, contact again if I will not get the confirmation email by tomorrow.
FYI, you can see invoice ID regarding your GS order in your PayPal dashboard and that's the order #.
Update: I received the gift card code email, but didn't received the confirmation email.
Was $45 in checkout, completed purchase, was charged $75. 🤡
Alright, I spoke with chat support and the person said they will process a refund of $30. Douglas P. If you're reading this, I hope you have a wonderful Thanksgiving week.
let me know how it goes. I am in the same boat and left them a message.
I was charged $75 as well. I spoke to CSR. They said they can't do anything as it is an electronic purchase. I told them I will charge back on the CC, they said it is understandable. Let me know if you they were able to get a refund. Thanks!
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.. got 3.
Edit: they refunded 2 of them , I only got 1.
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Orders page in the account is empty, they must have cancelled it silently ;-(
So I chatted with CS and he said he found my order# via PayPal in the system and asked me to wait for "up to 24 hours for the confirmation email" and "up to 72 hours for the gift card code."
He also said, contact again if I will not get the confirmation email by tomorrow.
FYI, you can see invoice ID regarding your GS order in your PayPal dashboard and that's the order #.
Update: I received the gift card code email, but didn't received the confirmation email.
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Same here looks like it's already dead.
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