Microsoft Store customers are getting email invites to buy xBox X (limited quantities) $499 - Bundle Required $565

DannyRayBlue

Nov 29, 2021 06:23 PM

107 Posts

Joined Nov 2018

DannyRayBlueNov 29, 2021 06:23 PM

107 Posts

I got the e-mail, but I'm not quite sure I'm ready to pull the trigger. I was intending to get the Xbox Series X sometime in 2022, but I wasn't planning on spending this much *right now*.

allstartc29smom

Nov 29, 2021 06:23 PM

6 Posts

Joined Aug 2013

allstartc29smomNov 29, 2021 06:23 PM

6 Posts

Quote from jmanjust

:

For those that placed an order but were then denied a refund on the game via phone, chat, or the automated "request refund" button, follow these steps:

Go here: https://support.xbox.com/en-US/he...und-orders
Click "Why don't I see my purchase in the list?" (note that I already tried and was denied the automated refund request and is no longer shown under the "Request availability" tab.)
Click "I don't see a purchase in my order history"
Scroll to the bottom and click "None of the above apply, but I still can't find my order"
Click "Request a refund"
Fill out the form with the name of the game you purchased and your order number, along with whatever reason you think best fits. I chose "Accidental purchase" and "Already own all or part of the content", and repeated the same in the additional details box.
Click submit.
Cross fingers.
Venmo 10% of your refund to @jmanjust once it's approved.
Profit.

I was unable to get a game refund as it didn't even show up in my order history. Since I don't use that account anymore, I'm screwed out of the money for the game and Xbox won't help at all.

erlucas78

Nov 29, 2021 06:24 PM

6 Posts

Joined Jul 2016

erlucas78Nov 29, 2021 06:24 PM

6 Posts

Worked for me, Game downloaded, Controller will be delivered tomorrow and Xbox ETA 12/22

BJFISHY

Nov 29, 2021 06:24 PM

542 Posts

Joined Apr 2015

BJFISHYNov 29, 2021 06:24 PM

542 Posts

Quote from jmanjust

:

For those that placed an order but were then denied a refund on the game via phone, chat, or the automated "request refund" button, follow these steps:

Go here: https://support.xbox.com/en-US/he...und-orders
Click "Why don't I see my purchase in the list?" (note that I already tried and was denied the automated refund request and is no longer shown under the "Request availability" tab.)
Click "I don't see a purchase in my order history"
Scroll to the bottom and click "None of the above apply, but I still can't find my order"
Click "Request a refund"
Fill out the form with the name of the game you purchased and your order number, along with whatever reason you think best fits. I chose "Accidental purchase" and "Already own all or part of the content", and repeated the same in the additional details box.
Click submit.
Cross fingers.
Venmo 10% of your refund to @jmanjust once it's approved.
Profit.

I actually just messaged them on the chat with us tab on the Microsoft store. They asked me for a number they sent to my email I gave them that. I gave them the order number. I told them that the game I just bought went on sale can you refund me they said they have to refund the whole game and then repurchase it. They refunded both games hahaha I just canceled out of the chat when they asked me to buy them again haha. Both series x and $49 controllers shipped. They allowed me to buy 2 series x bundles with my account.

1

ns347

Nov 29, 2021 06:30 PM

1,467 Posts

Joined Nov 2012

ns347Nov 29, 2021 06:30 PM

1,467 Posts

Quote from erlucas78

:

Worked for me, Game downloaded, Controller will be delivered tomorrow and Xbox ETA 12/22

When did you order?

cardcrusher

Nov 29, 2021 06:51 PM

177 Posts

Joined Nov 2018

cardcrusherNov 29, 2021 06:51 PM

177 Posts

How are people's experience regarding ETA delivery dates and actual delivery dates? Do they come earlier than expected or are they delayed? Thanks in advance.

1

MBBS

Nov 29, 2021 06:57 PM

587 Posts

Joined Oct 2009

MBBSNov 29, 2021 06:57 PM

587 Posts

Its disappointing (for me) that people are buying more than one console and are also able to get money back for the games that they purchased while others like me are not even able to make a single console purchase and get hit by the dreaded cannot process payment error. Microsoft process is seriously flawed and leave a bad taste for some including me. On the other side, I got in the que at Walmart for the PS5 drop and was able to secure one in less than 10 min. Process itself speaks volumes regarding difference in approach and making it easier and fair for people to make a purchase for a high demand item. My quest for xbox series x continues despite having received two emails from Microsoft directly but atleast I have a PS5 to keep me entertained for now. Peace!!

1

Hellhawk

Nov 29, 2021 06:59 PM

286 Posts

Joined Oct 2006

HellhawkNov 29, 2021 06:59 PM

286 Posts

Quote from jowjowjowjowjow

:

I was not required to buy the controller. Says optional for me. $518+tax. Not sure if they changed it.

I ordered one a few days ago and the controller was required. I just tried to order a second bundle and it's as you said; optional. I'm going to see if they will refund me the controller on the original order.

1

Gristyle

Nov 29, 2021 07:00 PM

293 Posts

Joined Aug 2017

GristyleNov 29, 2021 07:00 PM

293 Posts

Quote from ambrose242

:

I purchased two consoles three days apart. One will arrive on the 1st and the other arrives on the 22nd. Looks like it's how they've determined the logistics of this particular sale to work.

Nice!!! Mine came in on the 27th and I got a full refund on the 28th. I'm tempted to get a refund on the controller but I think I'll just accept it as a lost

1

ns347

Nov 29, 2021 07:12 PM

1,467 Posts

Joined Nov 2012

ns347Nov 29, 2021 07:12 PM

1,467 Posts

I don't feel bad for microsoft as it's a giant company and they can do a better job with the release. However it is very lame all these people in here refunding and returning games and controller from their "bundle". You guys are behaving like scammers and going to ruin this release approach for all of us still waiting for Microsoft to either ship the Xbox series x console or for those still waiting to order

digitard

Nov 29, 2021 07:13 PM

43 Posts

Joined Mar 2012

digitardNov 29, 2021 07:13 PM

43 Posts

I ordered a bit over a week ago (like 10 days).
Series X shipped and will be here Wednesday
Controller and game already arrived (game digital)

Was like 668 for me with tax. Did the SERIES X, Far Cry 6 (before the drop so trying to bet 20 back still) and the cool blue controller (the multi-color).

ha-evolution

Nov 29, 2021 07:17 PM

1,560 Posts

Joined Aug 2007

ha-evolutionNov 29, 2021 07:17 PM

1,560 Posts

Quote from digitard

:

I ordered a bit over a week ago (like 10 days).
Series X shipped and will be here Wednesday
Controller and game already arrived (game digital)

Was like 668 for me with tax. Did the SERIES X, Far Cry 6 (before the drop so trying to bet 20 back still) and the cool blue controller (the multi-color).

I got refunds from Microsoft as stuff went on sale (game, controller) on my orders so check your credit card. They didn't email me about the price adjustment I just got a refund notification from my CC.

Hellhawk

Nov 29, 2021 07:21 PM

286 Posts

Joined Oct 2006

HellhawkNov 29, 2021 07:21 PM

286 Posts

Quote from MBBS

:

Its disappointing (for me) that people are buying more than one console and are also able to get money back for the games that they purchased while others like me are not even able to make a single console purchase and get hit by the dreaded cannot process payment error. Microsoft process is seriously flawed and leave a bad taste for some including me. On the other side, I got in the que at Walmart for the PS5 drop and was able to secure one in less than 10 min. Process itself speaks volumes regarding difference in approach and making it easier and fair for people to make a purchase for a high demand item. My quest for xbox series x continues despite having received two emails from Microsoft directly but atleast I have a PS5 to keep me entertained for now. Peace!!

It's funny you say this because I've heard the opposite. There was apparently a massive WM+ drop today for consoles and a lot of people were complaining how horrible their queue system. I think opinions are going to be biased towards whatever people have the best luck with. I'm not sure any system is perfect.

digitard

Nov 29, 2021 07:35 PM

43 Posts

Joined Mar 2012

digitardNov 29, 2021 07:35 PM

43 Posts

Quote from ha-evolution

:

I got refunds from Microsoft as stuff went on sale (game, controller) on my orders so check your credit card. They didn't email me about the price adjustment I just got a refund notification from my CC.

I did check that and no refunds yet.

I'll just ping their case.

alanSJ

Nov 29, 2021 07:36 PM

272 Posts

Joined Dec 2013

alanSJNov 29, 2021 07:36 PM

272 Posts

Quote from digitard

:

I ordered a bit over a week ago (like 10 days).
Series X shipped and will be here Wednesday
Controller and game already arrived (game digital)

Was like 668 for me with tax. Did the SERIES X, Far Cry 6 (before the drop so trying to bet 20 back still) and the cool blue controller (the multi-color).

I concur. I made the exact purchase for $620 plus taxes. Got FC6 digital game instantly. The extra red controller (love the look) came last week, a couple of days late possibly due to Thanksgiving. The console is due to arrive on 11/30 (fingers crossed). I also used Microsoft rewards points that I've saved over the years to buy $500 in Microsoft gift cards and applied them to this purchase. Granted this is not a "real" deal since I'm paying MSRP for it, but it's a hard to get item due to low stock. So in the end, I'm glad I've saved enough points to cover most of the cost.

Microsoft Store customers are getting email invites to buy xBox X (limited quantities) $499 - Bundle Required $565

$565

$720

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