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expiredtimelee posted Nov 25, 2021 2:15 AM

Microsoft Store customers are getting email invites to buy xBox X (limited quantities) $499 - Bundle Required $565

$565

$720

21% off
Xbox.com
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Deal Details
Just got an email from Microsoft inviting me to buy the XBox X available in limited quantities on Microsoft Online Store.

You have to bundle a game and a controller and it all came out to $720.
I was able to buy one for the delivery date of 12/22

https://www.xbox.com/en-US/consol...x-series-x

Check for any emails from Microsoft Store (possibly the junk/spam folder if you have been deleting them)

==Addendum==
- How do you get the above email in the first place?
No definitive answer. I believe I got the email because I made a purchase in the past from the Microsoft Store (and somehow opted in to receving their promotional emails).
Community Notes
About the Poster
Deal Details
Community Notes
About the Poster
Just got an email from Microsoft inviting me to buy the XBox X available in limited quantities on Microsoft Online Store.

You have to bundle a game and a controller and it all came out to $720.
I was able to buy one for the delivery date of 12/22

https://www.xbox.com/en-US/consol...x-series-x

Check for any emails from Microsoft Store (possibly the junk/spam folder if you have been deleting them)

==Addendum==
- How do you get the above email in the first place?
No definitive answer. I believe I got the email because I made a purchase in the past from the Microsoft Store (and somehow opted in to receving their promotional emails).

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584 Comments

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Dec 2, 2021 3:34 PM
213 Comments
Joined Jul 2017
Hanger728Dec 2, 2021 3:34 PM
213 Comments
Quote from krayzie :
did you contact support? they should be able to fix it
Not yet - is there a way to get chat support or just calling?
Dec 2, 2021 3:36 PM
213 Comments
Joined Jul 2017
Hanger728Dec 2, 2021 3:36 PM
213 Comments
Quote from myd :
Yes. All bundle items looked to be MSRP. I called customer service to complain and try and get a discount, but they said that they are unable to honor sale prices for items in a bundle. I asked for a "generic" discount as a goodwill gesture, but they shot that down as well. I knew it wasn't likely, but figured why not try.
Thanks for the info - That's a ridiculous policy
because when i selected the items in the bundle it listed the price as $59.99. I wonder if I can return the controller separately ?
Dec 2, 2021 3:43 PM
213 Comments
Joined Jul 2017
Hanger728Dec 2, 2021 3:43 PM
213 Comments
Quote from KMR45 :
Just got a price match on the controller and game by contacting their chat. Works for me.
How did you find their chat? I can only find phone numbers.
Dec 2, 2021 3:43 PM
270 Comments
Joined Nov 2009
mydDec 2, 2021 3:43 PM
270 Comments
Quote from JazF :
Be aware, whatever email you use to buy the bundle, The game you pick is automatically attached to that email and becomes part of your game library. It's not a code that you can gift or resell. Although you're able to call Microsoft and have it transferred to any other email with a Microsoft or Xbox account.
I was really surprised by this as well. Worth mentioning for anyone on the fence about this decision.
Dec 2, 2021 5:02 PM
270 Comments
Joined Nov 2009
mydDec 2, 2021 5:02 PM
270 Comments
Quote from Hanger728 :
How did you find their chat? I can only find phone numbers.
I called again today to see if I had better luck, because I clicked one of the email links and bundle items were now at the sale prices instead of full prices like when I originally bought it. Was able to get a partial refund on both the game and controller. So looks like this might be one of those times you have to keep calling until you get the right guy. I got transferred a couple times this time, so not sure what department I ended up in.

At one point he sounded like he was going to give me a full refund on the game and charge me for a new one, which I asked him not to, just give me a credit for the difference. In hindsight, I probably should have let that go through and then try for a full refund on the game via the online refund option for digital games. YMMV of course.
Dec 2, 2021 5:16 PM
4.3K Comments
Joined Jun 2007
dvdrdiscsDec 2, 2021 5:16 PM
4.3K Comments
What carrier does Microsoft use to ship the items? I'm trying to track via FEDEX and UPS to see if a label is created but nothing.
Dec 2, 2021 5:27 PM
817 Comments
Joined Nov 2015
KMR45Dec 2, 2021 5:27 PM
817 Comments
Quote from Hanger728 :
How did you find their chat? I can only find phone numbers.
Bottom right side of any product page "Questions? Talk to an expert."

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Dec 2, 2021 5:27 PM
792 Comments
Joined Sep 2007
ChenhighDec 2, 2021 5:27 PM
792 Comments
Quote from dvdrdiscs :
What carrier does Microsoft use to ship the items? I'm trying to track via FEDEX and UPS to see if a label is created but nothing.
UPS in my case
Dec 2, 2021 5:29 PM
817 Comments
Joined Nov 2015
KMR45Dec 2, 2021 5:29 PM
817 Comments
Quote from dvdrdiscs :
What carrier does Microsoft use to ship the items? I'm trying to track via FEDEX and UPS to see if a label is created but nothing.
My order shipped via UPS. I also received an email indicating it shipped, but you can also find tracking at https://account.microsoft.com/billing/orders/
Dec 3, 2021 7:07 AM
462 Comments
Joined Feb 2018
SmilingPiranha463Dec 3, 2021 7:07 AM
462 Comments
Quote from dvdrdiscs :
What carrier does Microsoft use to ship the items? I'm trying to track via FEDEX and UPS to see if a label is created but nothing.
My friend received the controller via FEDEX
Dec 3, 2021 7:11 AM
462 Comments
Joined Feb 2018
SmilingPiranha463Dec 3, 2021 7:11 AM
462 Comments
Quote from Hanger728 :
Thanks for the info - That's a ridiculous policy
because when i selected the items in the bundle it listed the price as $59.99. I wonder if I can return the controller separately ?
Yes you can. You have to request a call via the support page. Then ask the rep for the return for refund. my friend did for the controller but it did take a bit for the rep to figure out how to do it. But got the shipping label in email while on the phone.

Quote from gomezmario:
https://support.xbox.com/en-US/contact-us
1.- Click Contact us
2.-Subscription & billing
3.- I dont recognize a charge
4.-Next
5.-Request a call
Last edited by SmilingPiranha463 December 2, 2021 at 11:15 PM.
Dec 3, 2021 5:29 PM
1.6K Comments
Joined Nov 2012
ns347Dec 3, 2021 5:29 PM
1.6K Comments
Link is now showing OOS past 2 days, and shipment date is still 1/4/22 for my Black Friday order. I guess Microsoft is either not getting any more stock or sending to retailers
Dec 3, 2021 6:05 PM
666 Comments
Joined Nov 2011
garfieldatorlandoDec 3, 2021 6:05 PM
666 Comments
Quote from ns347 :
Link is now showing OOS past 2 days, and shipment date is still 1/4/22 for my Black Friday order. I guess Microsoft is either not getting any more stock or sending to retailers

Mine is with 12/8 delivery date and it is still in pending state. Obviously they havent received the shipment yet.
Dec 4, 2021 4:59 PM
208 Comments
Joined Feb 2007
captxenonDec 4, 2021 4:59 PM
208 Comments
Quote from Chenhigh :
Initial Delivery Estimate 12/1.

Did you get it?

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Dec 4, 2021 5:04 PM
666 Comments
Joined Nov 2011
garfieldatorlandoDec 4, 2021 5:04 PM
666 Comments
My two orders with 12/8 ETA shows shipped this morning with UPS.

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