expiredLovelyStep6768 posted Nov 25, 2021 04:55 PM
Item 1 of 5
Item 1 of 5
expiredLovelyStep6768 posted Nov 25, 2021 04:55 PM
Active Military/Veterans: 85" Vizio P85QX-H1 Quantum X 4K HDR Smart TV (2020 Model)
+ Free Shipping$1,299
$3,000
56% offAAFES / Shop My Exchange
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sorry if it offends you
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It said "one left" and is now out of stock.. maybe keep an eye on it.
Order Placed: 11/25 ~10 PM (EST)
As many others have posted already my order was cancelled without any notification and I only knew to check based on the comments in this thread.
I just got off a short, but very cold and rude, phone call with customer service trying to get more information about the cancellation and if I should be expecting any emails. The following is what I was told by the representative:
1. Orders can be cancelled at any time. Check the fine print on the website.
2. I am not the only one that has called today regarding this product being cancelled.
3. There is no compensation for the vendor not having enough inventory and deciding to cancel the order.
4. Check junk/spam email for cancellation notification (I did and nothing was there).
I was also told it was my fault for not continuing to shop for other TVs during Black Friday in case products go out of stock. Those of you that already have this TV from places like Costco with great customer service - I think the higher price that you paid is still worth it in the end for the overall customer service in case things go wrong.
Order Placed: 11/25 ~10 PM (EST)
As many others have posted already my order was cancelled without any notification and I only knew to check based on the comments in this thread.
I just got off a short, but very cold and rude, phone call with customer service trying to get more information about the cancellation and if I should be expecting any emails. The following is what I was told by the representative:
1. Orders can be cancelled at any time. Check the fine print on the website.
2. I am not the only one that has called today regarding this product being cancelled.
3. There is no compensation for the vendor not having enough inventory and deciding to cancel the order.
4. Check junk/spam email for cancellation notification (I did and nothing was there).
I was also told it was my fault for not continuing to shop for other TVs during Black Friday in case products go out of stock. Those of you that already have this TV from places like Costco with great customer service - I think the higher price that you paid is still worth it in the end for the overall customer service in case things go wrong.
This is not the first time I have had a horrible experience with this company though...they are known to be complete screw ups honestly...I told myself after the last screw up, never again, but bought this anyway because it was a great price...maybe I will listen to myself next time..
I hope this makes alot of people think twice before buying anything from them again.....I mean, they let this stay active on their site for like 5 days...And lots of people commented that when they ordered more than one that the second order got canceled within hours...why didn't they just cancel all orders immediately??...AND they STILL have not sent a cancellation email yet
Everytime a deal gets posted here from AAFES, I am going to down vote it, and check the "poor merchant reputation" box as my reason...because all in all thats what my experience has been with them..
Now, IF they ever send out a coupon to everyone as an apology for their screw up again, that would help my view of them...a little bit...but until then, I will continue to voice my opinion of them when other 'deals" come out...we will see if others do the same
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We aren't sending out coupons but tell them that to end the call
We have been made aware that a lot of Vizio orders have been canceled. We are working to correct this a quickly as possible. As soon as we are able to fix the issue, you will receive an email with a promotional code to purchase a new item. I do apologize.
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We have been made aware that a lot of Vizio orders have been canceled. We are working to correct this a quickly as possible. As soon as we are able to fix the issue, you will receive an email with a promotional code to purchase a new item. I do apologize.
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