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YMMV The coupon code used by the agent was CCHOLIDAY25. Hope its useful to someone. The chat representative didnt give this coupon code to me, but when the payment link was generated by the rep, i saw it on the payment page.
This saves $25. One of our members on this thread has detailed how to get in touch with the hp rep and get this coupon for the purchase.
HP has ran out of the backlit black keyboards! You can now only get the backlit option if you order silver or rose, both with silver keyboard. This is not surprising since white backlit shows up best with black background keys. silver background keyboards don't have as high visibility as black background keys with white backlit.
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Last Updated by wildpig1234 on 11-30-2021 at 01:16 AM
Great deal tbh, probably the best deal with a 5500U, compared to the other i3/i5 and even i7 deals, 5500U almost always comes out on top.
2 RAM slots, replaceable NVME and WiFi card, FHD IPS screen
only downside is the not so great battery size and probably not so great build quality.
but for sub-400, this is a no-brainer and can handle pretty much anything you can throw at it, especially if you take the 2x8GB 3200 RAM upgrade.
just wish other retails can price match on specific builds.
So, Somehow mine went from China to My house in three days.
I got it today and here are my impressions:
I don't have any issue with the build quality, It feels like a typical laptop with a plastic case, overall nothing feels super cheap. I don't see much flex in the keyboard or case.
Hindsight 20/20 I should have gone silver, I like the black, but the matte on the keys is a tad annoying. I am hoping it wears a bit with use. The matte feel of the case is OK, but black is definitely a fingerprint magnet. My keys are not bad, It is what I like about HP keys, easy to press without a lot of clack noise.
The screen is where this laptop is hurt. I spent way more than most as I have been searching for a while of a 5700 with 16 gigs and a 512 for while under $600. So that is what I built. I do not like touchscreens so I went with 1080p antiglare.
I have no real issue with the 1080p nor does it seem blurry, but the brightness is pretty low.. I usually keep my laptops on low and this one has to be at 75%. Also the antiglare seems to do nothing. The thing that bothers me most is I thought this was IPS, but it does not seem IPS. The viewing angles are pretty bad.. looking straight at the screen the brightness shift from bottom to top seems very much TN to me. So I am questioning if I got the correct screen.
Overall it isn't bad.. not quite what I hoped for $600 screen wise, but I still haven't seen a better price for the specs I wanted. So I may just stick with it.
Last edited by Zarich December 24, 2021 at 02:11 PM.
Finally got around to upgrading the RAM adding a 16gb and NVMe to 1gb. It's pretty easy and not as bad as I thought it might be. Also, the Windows clean install from USB was faster than previous iterations.
Had some tech pry tools from previous tech upgrades from Amazon which really helped.
After playing around with this for a bit. Seems fast and heat efficient, have heard the fan lightly come on after 10 Chrome tabs open (39% usage of 20gb RAM), but never howling like my HP Pavilion work laptop with an i7.
Has a HDMI port, which is a plus, and 2 standard USB ports, however, when connecting the USB-C port to an external display, I got no output. The HDMI output to a UHD monitor only duplicated what was on the screen of this laptop. Could not use the external monitor in UHD mode, only 1080p. So, it seems a docking station is required for higher resolution monitors.. Edit, I got the HDMI output to work in full UHD on an external monitor.
Keyboard is nice with the keys having a glossy feel. The palm rests are also comfortable having a smooth feel with a matt finish trackpad that is responsive. Trackpad does make a slight rattle when double clicked from the corners, solid in the center.
Audio isn't that great. Not even close to the quality of a Macbook Pro.
One huge weakness is the screen. Never seen a screen this cheap in the past decade. The screen has a slight yellow cast, somewhat off-white and very off putting. My HP Pavilion work laptop has a much nicer display. I also happen to have an always-on HP Star Wars i5 edition from when the Force Awakens debuted in 2015 which has a nice neutral screen, even from 6 years prior. The blacks on this HP seems more like dark gray which is really evident if you're a fan of dark mode. There is very little latitude for viewing angles, for example if using the screen to watch TV or videos you need to have it at the perfect angle otherwise it's too dark (screen leaned to far back), or too bright (screen too far forward).
Overall, it's a cheap laptop and feels like it, but it's also my first AMD machine since the turn of the last century and my first introduction to Windows 11. I'd probably return it if it were an easy process, but if I keep it likely it'll be connected to a docking station with an external monitor and keyboard.
After playing around with this for a bit. Seems fast and heat efficient, have heard the fan lightly come on after 10 Chrome tabs open (39% usage of 20gb RAM), but never howling like my HP Pavilion work laptop with an i7.
Has a HDMI port, which is a plus, and 2 standard USB ports, however, when connecting the USB-C port to an external display, I got no output. The HDMI output to a UHD monitor only duplicated what was on the screen of this laptop. Could not use the external monitor in UHD mode, only 1080p. So, it seems a docking station is required for higher resolution monitors.
Keyboard is nice with the keys having a glossy feel. The palm rests are also comfortable having a smooth feel with a matt finish trackpad that is responsive. Trackpad does make a slight rattle when double clicked from the corners, solid in the center.
Audio isn't that great. Not even close to the quality of a Macbook Pro.
One huge weakness is the screen. Never seen a screen this cheap in the past decade. The screen has a slight yellow cast, somewhat off-white and very off putting. My HP Pavilion work laptop has a much nicer display. I also happen to have an always-on HP Star Wars i5 edition from when the Force Awakens debuted in 2015 which has a nice neutral screen, even from 6 years prior. The blacks on this HP seems more like dark gray which is really evident if you're a fan of dark mode. There is very little latitude for viewing angles, for example if using the screen to watch TV or videos you need to have it at the perfect angle otherwise it's too dark (screen leaned to far back), or too bright (screen too far forward).
Overall, it's a cheap laptop and feels like it, but it's also my first AMD machine since the turn of the last century and my first introduction to Windows 11. I'd probably return it if it were an easy process, but if I keep it likely it'll be connected to a docking station with an external monitor and keyboard.
I doubt docking station will work on this laptop. The USB-C port is data only.
I am actually thinking of taking the return hit. I spent more than y'all so the hit is larger, but the loss is even greater if I don't like the laptop.
Hey all, I am almost 100% sure I got a TN panel. When I push the lid backwards the colors begin to invert. When I pull the lid inward they begin to do the same, but in the brighter direction. There is no way this is IPS.
So I didn't upgrade to 2x2 wifi and obv it backfired. I just hooked the single antenna to the ax200 card I bought. Wifi works at ~half speed which was expected, but BT basically became unusable as data travels on 2.4ghz. Frustrated, I decided to just go ahead and buy a pair of antennas. The transceiver(s) are attached to the top cover so I had to remove the entire display unit. Wifi + BT back to normal after replacement.
Oh and I LM'd this bi*ch for the laughs, although HP seems to exert a very conservative power limit. You can tweak with ryzencontroller to increase the TDP but don't expect to get much juice out of the box. Cinebench scores were on the lower end if you compare with the notebookcheck page for 5500U
Last edited by got-beerbattered December 28, 2021 at 09:45 PM.
Update:
This was an awful awful process. Two hours on the phone and chat. They would not let me return without talking to Tech support. I argued with chat. They sent me to phone. The phone person would not return without talking to tech support. They sent me tech support.. through a new menu. I finally got a tech support guy.. explained to him that I wasn't happy with the screen. He gave me a case number for the return, then they transferred me back to customer service.. who started the whole process over until I stopped them and said I have already done this and have a case number. Then she quizzed me and finally gave up and processed the return.
The good.. they are telling me no restocking fee (we will see). The bad.. they did everything in their power to stop me from returning this.
I will not be buying from HP again.
Last edited by Zarich December 29, 2021 at 02:26 PM.
Finally got a chance to check this laptop out since it was a gift for my sister and there is absolutely no way the screen is IPS. It's awful! Considering calling support to see if I can squeeze a partial refund because this is ridiculous
Finally got a chance to check this laptop out since it was a gift for my sister and there is absolutely no way the screen is IPS. It's awful! Considering calling support to see if I can squeeze a partial refund because this is ridiculous
They are very difficult to deal with. I argued about the screen and they still say it is IPS though they have agreed to issue me a full refund. The laptop is back with them, but I have not received the refund yet.
Update:
This was an awful awful process. Two hours on the phone and chat. They would not let me return without talking to Tech support. I argued with chat. They sent me to phone. The phone person would not return without talking to tech support. They sent me tech support.. through a new menu. I finally got a tech support guy.. explained to him that I wasn't happy with the screen. He gave me a case number for the return, then they transferred me back to customer service.. who started the whole process over until I stopped them and said I have already done this and have a case number. Then she quizzed me and finally gave up and processed the return.
The good.. they are telling me no restocking fee (we will see). The bad.. they did everything in their power to stop me from returning this.
I will not be buying from HP again.
HP customer support is by far the worst I have come across.
If anyone wants this laptop brand new sealed in box, pm me, Paid $431 with tax for the touchscreen 256GB version. I ended up getting an Alienware instead and didn't want to have to eat the 15% HP restocking fee.
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2 RAM slots, replaceable NVME and WiFi card, FHD IPS screen
only downside is the not so great battery size and probably not so great build quality.
but for sub-400, this is a no-brainer and can handle pretty much anything you can throw at it, especially if you take the 2x8GB 3200 RAM upgrade.
just wish other retails can price match on specific builds.
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Share your experience with the Slickdeals community
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I got it today and here are my impressions:
I don't have any issue with the build quality, It feels like a typical laptop with a plastic case, overall nothing feels super cheap. I don't see much flex in the keyboard or case.
Hindsight 20/20 I should have gone silver, I like the black, but the matte on the keys is a tad annoying. I am hoping it wears a bit with use. The matte feel of the case is OK, but black is definitely a fingerprint magnet. My keys are not bad, It is what I like about HP keys, easy to press without a lot of clack noise.
The screen is where this laptop is hurt. I spent way more than most as I have been searching for a while of a 5700 with 16 gigs and a 512 for while under $600. So that is what I built. I do not like touchscreens so I went with 1080p antiglare.
I have no real issue with the 1080p nor does it seem blurry, but the brightness is pretty low.. I usually keep my laptops on low and this one has to be at 75%. Also the antiglare seems to do nothing. The thing that bothers me most is I thought this was IPS, but it does not seem IPS. The viewing angles are pretty bad.. looking straight at the screen the brightness shift from bottom to top seems very much TN to me. So I am questioning if I got the correct screen.
Overall it isn't bad.. not quite what I hoped for $600 screen wise, but I still haven't seen a better price for the specs I wanted. So I may just stick with it.
Had some tech pry tools from previous tech upgrades from Amazon which really helped.
After playing around with this for a bit. Seems fast and heat efficient, have heard the fan lightly come on after 10 Chrome tabs open (39% usage of 20gb RAM), but never howling like my HP Pavilion work laptop with an i7.
Has a HDMI port, which is a plus, and 2 standard USB ports, however, when connecting the USB-C port to an external display, I got no output.
The HDMI output to a UHD monitor only duplicated what was on the screen of this laptop. Could not use the external monitor in UHD mode, only 1080p. So, it seems a docking station is required for higher resolution monitors.. Edit, I got the HDMI output to work in full UHD on an external monitor.Keyboard is nice with the keys having a glossy feel. The palm rests are also comfortable having a smooth feel with a matt finish trackpad that is responsive. Trackpad does make a slight rattle when double clicked from the corners, solid in the center.
Audio isn't that great. Not even close to the quality of a Macbook Pro.
One huge weakness is the screen. Never seen a screen this cheap in the past decade. The screen has a slight yellow cast, somewhat off-white and very off putting. My HP Pavilion work laptop has a much nicer display. I also happen to have an always-on HP Star Wars i5 edition from when the Force Awakens debuted in 2015 which has a nice neutral screen, even from 6 years prior. The blacks on this HP seems more like dark gray which is really evident if you're a fan of dark mode. There is very little latitude for viewing angles, for example if using the screen to watch TV or videos you need to have it at the perfect angle otherwise it's too dark (screen leaned to far back), or too bright (screen too far forward).
Overall, it's a cheap laptop and feels like it, but it's also my first AMD machine since the turn of the last century and my first introduction to Windows 11. I'd probably return it if it were an easy process, but if I keep it likely it'll be connected to a docking station with an external monitor and keyboard.
After playing around with this for a bit. Seems fast and heat efficient, have heard the fan lightly come on after 10 Chrome tabs open (39% usage of 20gb RAM), but never howling like my HP Pavilion work laptop with an i7.
Has a HDMI port, which is a plus, and 2 standard USB ports, however, when connecting the USB-C port to an external display, I got no output. The HDMI output to a UHD monitor only duplicated what was on the screen of this laptop. Could not use the external monitor in UHD mode, only 1080p. So, it seems a docking station is required for higher resolution monitors.
Keyboard is nice with the keys having a glossy feel. The palm rests are also comfortable having a smooth feel with a matt finish trackpad that is responsive. Trackpad does make a slight rattle when double clicked from the corners, solid in the center.
Audio isn't that great. Not even close to the quality of a Macbook Pro.
One huge weakness is the screen. Never seen a screen this cheap in the past decade. The screen has a slight yellow cast, somewhat off-white and very off putting. My HP Pavilion work laptop has a much nicer display. I also happen to have an always-on HP Star Wars i5 edition from when the Force Awakens debuted in 2015 which has a nice neutral screen, even from 6 years prior. The blacks on this HP seems more like dark gray which is really evident if you're a fan of dark mode. There is very little latitude for viewing angles, for example if using the screen to watch TV or videos you need to have it at the perfect angle otherwise it's too dark (screen leaned to far back), or too bright (screen too far forward).
Overall, it's a cheap laptop and feels like it, but it's also my first AMD machine since the turn of the last century and my first introduction to Windows 11. I'd probably return it if it were an easy process, but if I keep it likely it'll be connected to a docking station with an external monitor and keyboard.
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Oh and I LM'd this bi*ch for the laughs, although HP seems to exert a very conservative power limit. You can tweak with ryzencontroller to increase the TDP but don't expect to get much juice out of the box. Cinebench scores were on the lower end if you compare with the notebookcheck page for 5500U
This was an awful awful process. Two hours on the phone and chat. They would not let me return without talking to Tech support. I argued with chat. They sent me to phone. The phone person would not return without talking to tech support. They sent me tech support.. through a new menu. I finally got a tech support guy.. explained to him that I wasn't happy with the screen. He gave me a case number for the return, then they transferred me back to customer service.. who started the whole process over until I stopped them and said I have already done this and have a case number. Then she quizzed me and finally gave up and processed the return.
The good.. they are telling me no restocking fee (we will see). The bad.. they did everything in their power to stop me from returning this.
I will not be buying from HP again.
This was an awful awful process. Two hours on the phone and chat. They would not let me return without talking to Tech support. I argued with chat. They sent me to phone. The phone person would not return without talking to tech support. They sent me tech support.. through a new menu. I finally got a tech support guy.. explained to him that I wasn't happy with the screen. He gave me a case number for the return, then they transferred me back to customer service.. who started the whole process over until I stopped them and said I have already done this and have a case number. Then she quizzed me and finally gave up and processed the return.
The good.. they are telling me no restocking fee (we will see). The bad.. they did everything in their power to stop me from returning this.
I will not be buying from HP again.
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Share your experience with the Slickdeals community
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