Columbia.com has
Columbia Women's Apres Arson II Long 650 Fill Power Down Jacket (Various Colors) on sale for
$150 when you apply promo code
SLICKDEAL in cart.
Shipping is free for Greater Rewards members (
free to join).
Thanks to Deal Hunter
daisybeetle for finding this deal.
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Note: Availability may vary by size.
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This is exactly what chargebacks are for. Hope it ends well for you.
Turns out, if your number on the apple pay account is 1 (xxx) xxx-xxxx, you may get some issues. I dropped the "1" prefix so I only have (xxx) xxx-xxxx and it went through after that.
Just wanted to share in case others had the same issue.
What do you mean by "on the Apple Pay account"? iCloud?
If you purchased online, you have a few options. You can:
. Return items back to our distributions directly. There's a $6 flat rate fee
for the return shipping.
. Return items to a branded Columbia Sportswear store location. Make
sure you bring your packing slip and original form of payment to the
store with you. To find a store near you, click link below.
Store Locator
If you purchased with Paypal, friends and family discount, pro purchase
discount, or partner purchase you will need to return your items to our
distribution center directly.
(Applicable to the US only.)
I bought a sweater online and was able to return it in a Columbia store but this was a few years ago. It sounds like from the chat that you can still do it though.
In any case, I had to call instead doing return with the automated system because I got a discount during cyber Monday (week) that expired already. I asked the agent and she said there was no other way for me to get the exchange with the same price that I had previously paid unless I called.
Although I literally was on hold for 2.5 hours the 2nd time (had dinner with family, washed dishes, cleaned up), I didn't mind at the end since the agent was so friendly. I think she was born to be a customer representative, she was very cheery on the phone, making jokes and very friendly.
Based on all the other reviews I read, I was surprised as I was expecting a robotic experience (just yes/no/ok type answers).
In any case, I was able to exchange for a larger size and the agent expedited the shipping to me so I received it in 3 days.