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Anyone had any problem with Deal Drop cashback offers showing up?

71 14 December 21, 2021 at 08:54 AM
I won on the 8th, activated the extension for cashback bought my crocs and it's now day 13 and it's not even on the list as pending or anything and the shoes were delivered days ago. I emailed SD but haven't heard anything but they're checking on it. Does it eventually show up after a few weeks? It says 2-10 days it should show up.
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steazy
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jll544
12-21-2021 at 08:00 PM.
12-21-2021 at 08:00 PM.
I'm in a similar situation. I won on 12/09 for $20 at Macy's, and the purchase finally appeared in my account history on 12/20, but the pending points only reflect the 9th's higher-than-normal cashback rate. There's no sign of the offer drop's reward. I've emailed SD support, but they've only said that they'd get back to me later.
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Last edited by jll544 December 21, 2021 at 08:06 PM.
Joined Sep 2015
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Original Poster
steazy
12-22-2021 at 06:24 AM.
12-22-2021 at 06:24 AM.
Quote from jll544 :
I'm in a similar situation. I won on 12/09 for $20 at Macy's, and the purchase finally appeared in my account history on 12/20, but the pending points only reflect the 9th's higher-than-normal cashback rate. There's no sign of the offer drop's reward. I've emailed SD support, but they've only said that they'd get back to me later.
Yeah they emailed me the same email but it's been 2 days and no response.
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Joined Sep 2015
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steazy
12-22-2021 at 11:06 PM.
12-22-2021 at 11:06 PM.
Ugh Crocs rep just told me they've never heard of slick deals and have no relationship with them whatsoever and doesn't care at all. Slick deals 2 days no response.
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finzz2dlft
12-22-2021 at 11:55 PM.
12-22-2021 at 11:55 PM.
Quote from steazy :
Ugh Crocs rep just told me they've never heard of slick deals and have no relationship with them whatsoever and doesn't care at all. Slick deals 2 days no response.

Thank you for advising us; I have notified our product team and they will be looking into it.
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Rock_the_Cashbaugh
12-23-2021 at 08:31 AM.
12-23-2021 at 08:31 AM.
Quote from steazy :
Ugh Crocs rep just told me they've never heard of slick deals and have no relationship with them whatsoever and doesn't care at all. Slick deals 2 days no response.
Hi there, not sure who you spoke to but Crocs opted into the event and partnered with us on the offer drops for the users. Im sorry someone there told you that, sounds like someone was misinformed. I spoke with support this morning and they will be responding to your ticket today, During the holidays we get a large influx of support questions so it takes a couple days to get to everyone. Looked at your offer drop win and I assure you that you will get your points and that Crocs is a valuable supporting partner of Slickdeals and the Rewards program.
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kaleyeah789
12-23-2021 at 11:04 AM.
12-23-2021 at 11:04 AM.
Quote from jll544 :
I'm in a similar situation. I won on 12/09 for $20 at Macy's, and the purchase finally appeared in my account history on 12/20, but the pending points only reflect the 9th's higher-than-normal cashback rate. There's no sign of the offer drop's reward. I've emailed SD support, but they've only said that they'd get back to me later.
Quote from steazy :
Yeah they emailed me the same email but it's been 2 days and no response.
Hi there!

We were able to find your support tickets and address these concerns there. We assure you that we are working diligently to resolve these issues that occurred and you will be receiving all earned points for these transactions.

We will be notifying you of any updates on your support tickets and your patience with us is greatly appreciated.

Happy Holidays!
CH
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steazy
12-23-2021 at 01:17 PM.
12-23-2021 at 01:17 PM.
Everything got cleared up I guess Crocs is extremely slow in communication. Thanks everyone.
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