Joined Sep 2015
L2: Beginner
Forum Thread
Anyone had any problem with Deal Drop cashback offers showing up?
December 21, 2021 at
08:54 AM
I won on the 8th, activated the extension for cashback bought my crocs and it's now day 13 and it's not even on the list as pending or anything and the shoes were delivered days ago. I emailed SD but haven't heard anything but they're checking on it. Does it eventually show up after a few weeks? It says 2-10 days it should show up.
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Thank you for advising us; I have notified our product team and they will be looking into it.
We were able to find your support tickets and address these concerns there. We assure you that we are working diligently to resolve these issues that occurred and you will be receiving all earned points for these transactions.
We will be notifying you of any updates on your support tickets and your patience with us is greatly appreciated.
Happy Holidays!
CH