If you ever had a prepaid hotspot or prepaid phone with T-Mobile, the email used with that old account should NOT be used when ordering home internet. You may have problems associating the home internet gateway device with that email address when you receive it and may need to ask for help to fix this or to change the email address. To keep things simple choose a different email address when ordering.
If you have a Sprint account that has not yet migrated to the new T-Mobile system, you may or may not be to enroll in home internet with this deal. Instead T-Mobile will suggest that a family member enroll instead. If that's not possible, T-Mobile can also enroll you at a higher rate of $60 per month.
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expiredJman100 posted Jan 4, 2022 10:02 PM
New T-Mobile 5G Home Internet Service Customers: Sign-Up & Receive
$50 Prepaid Card
(Location/Eligibility May Vary)at T-Mobile Home Internet
Top Comments
For office and home use and streaming, it works well.
see below. you can do your own research too.
Hello! I apologize that you are having issues with Home Internet. I personally use T-Mobile Home Internet for Gaming, and I can agree with you it can be a little frustrating getting it to work with Video Games if at all. The reason for this (confirmed by a Supervisor from Home Internet department) is because the High-Speed Gateway lacks the "UPnP" feature which in short terms is used to connect to certain aspects of a Video Game such as Chat Systems for example. Without UPnP, video gaming can be tough. T-Mobile is aware of the issue, and they are working on a fix, but don't know when it will be released. I hope my answer has helped. Have a great week!
and
had issues with the port forwarding. The issue is that t-mobile and others use a carrier grade NAT which will never assign you a public IP when connecting to the internet. You will be assigned a shared IP to WAN which means there is no way to direct any particular port to your device directly. Unless t-mobile offers a service to allow a public or dedicated IP this probably will never be supported, even if the router they provide has it available in their settings
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Our community has rated this post as helpful. If you agree, why not thank 8WDKxsw6
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Keep in mind I get 5G t-mobile internet on my phone perfectly. It's just the home internet that doesn't work. Tech support told me that they are not using the same network, thus the different experiences.
Also the router is really locked down to the very very very basics.
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Anyway I can get any promotions?
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So far I'm impressed with my service. There is an irony behind TMobile ISP though, because my understanding is the more people that use the service, the slower the internet speeds eventually become.
I believe they cap new subscribers for each neighborhood to minimize this, but it is part of the reason why I'm not as vocal of a supporter as I could/should be.
Keep in mind I get 5G t-mobile internet on my phone perfectly. It's just the home internet that doesn't work. Tech support told me that they are not using the same network, thus the different experiences.
Also the router is really locked down to the very very very basics.
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So far I'm impressed with my service. There is an irony behind TMobile ISP though, because my understanding is the more people that use the service, the slower the internet speeds eventually become.
I believe they cap new subscribers for each neighborhood to minimize this, but it is part of the reason why I'm not as vocal of a supporter as I could/should be.
CS was pretty bad.
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