If you ever had a prepaid hotspot or prepaid phone with T-Mobile, the email used with that old account should NOT be used when ordering home internet. You may have problems associating the home internet gateway device with that email address when you receive it and may need to ask for help to fix this or to change the email address. To keep things simple choose a different email address when ordering.
If you have a Sprint account that has not yet migrated to the new T-Mobile system, you may or may not be to enroll in home internet with this deal. Instead T-Mobile will suggest that a family member enroll instead. If that's not possible, T-Mobile can also enroll you at a higher rate of $60 per month.
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expiredJman100 posted Jan 4, 2022 10:02 PM
New T-Mobile 5G Home Internet Service Customers: Sign-Up & Receive
$50 Prepaid Card
(Location/Eligibility May Vary)at T-Mobile Home Internet
Top Comments
For office and home use and streaming, it works well.
see below. you can do your own research too.
Hello! I apologize that you are having issues with Home Internet. I personally use T-Mobile Home Internet for Gaming, and I can agree with you it can be a little frustrating getting it to work with Video Games if at all. The reason for this (confirmed by a Supervisor from Home Internet department) is because the High-Speed Gateway lacks the "UPnP" feature which in short terms is used to connect to certain aspects of a Video Game such as Chat Systems for example. Without UPnP, video gaming can be tough. T-Mobile is aware of the issue, and they are working on a fix, but don't know when it will be released. I hope my answer has helped. Have a great week!
and
had issues with the port forwarding. The issue is that t-mobile and others use a carrier grade NAT which will never assign you a public IP when connecting to the internet. You will be assigned a shared IP to WAN which means there is no way to direct any particular port to your device directly. Unless t-mobile offers a service to allow a public or dedicated IP this probably will never be supported, even if the router they provide has it available in their settings
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Then I was able to get them to replace my gateway (modem) and so far, service has been really consistent so far. Since I've had the service, the internet has only stopped working for one day. They were working on the 5G tower that day according to CS. Now I'm a fan.
Like everyone else has mentioned, it's very hit or miss if you will get good service with this thing. Definitely run it parallel with your current ISP for a month before you cancel just to make sure.
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Anyone know if once you receive the device its locked to the geographical home address or could you theoretically move it around?
Anyone know if once you receive the device its locked to the geographical home address or could you theoretically move it around?
Unless you are really unlucky and only have one ISP. Then you get unreliable and crazy expensive. Never the other way around though. Five years ago I lived at a place where CenturyLink's fastest plan was $65 a month for 3 mbps.
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