If you ever had a prepaid hotspot or prepaid phone with T-Mobile, the email used with that old account should NOT be used when ordering home internet. You may have problems associating the home internet gateway device with that email address when you receive it and may need to ask for help to fix this or to change the email address. To keep things simple choose a different email address when ordering.
If you have a Sprint account that has not yet migrated to the new T-Mobile system, you may or may not be to enroll in home internet with this deal. Instead T-Mobile will suggest that a family member enroll instead. If that's not possible, T-Mobile can also enroll you at a higher rate of $60 per month.
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expiredJman100 posted Jan 4, 2022 10:02 PM
New T-Mobile 5G Home Internet Service Customers: Sign-Up & Receive
$50 Prepaid Card
(Location/Eligibility May Vary)at T-Mobile Home Internet
Top Comments
For office and home use and streaming, it works well.
see below. you can do your own research too.
Hello! I apologize that you are having issues with Home Internet. I personally use T-Mobile Home Internet for Gaming, and I can agree with you it can be a little frustrating getting it to work with Video Games if at all. The reason for this (confirmed by a Supervisor from Home Internet department) is because the High-Speed Gateway lacks the "UPnP" feature which in short terms is used to connect to certain aspects of a Video Game such as Chat Systems for example. Without UPnP, video gaming can be tough. T-Mobile is aware of the issue, and they are working on a fix, but don't know when it will be released. I hope my answer has helped. Have a great week!
and
had issues with the port forwarding. The issue is that t-mobile and others use a carrier grade NAT which will never assign you a public IP when connecting to the internet. You will be assigned a shared IP to WAN which means there is no way to direct any particular port to your device directly. Unless t-mobile offers a service to allow a public or dedicated IP this probably will never be supported, even if the router they provide has it available in their settings
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Keep in mind I get 5G t-mobile internet on my phone perfectly. It's just the home internet that doesn't work. Tech support told me that they are not using the same network, thus the different experiences.
Also the router is really locked down to the very very very basics.
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I signed up their home internet before Thanksgiving and it's been working wonderfully 24/7. Averaging 20GB daily transfers for all those WFH, Netflix, video surveillance backup. I'm in Los Angeles area. As you can see from the image attached, my speed is unbelievable fast! (The lowest I got during the day is still above 550mb) I remember there is a 3rd party website that shows their 5G towers on the map. Be sure to place the hub near the window and aim the front toward the towers.
Attachment 11053933
I signed up their home internet before Thanksgiving and it's been working wonderfully 24/7. Averaging 20GB daily transfers for all those WFH, Netflix, video surveillance backup. I'm in Los Angeles area. As you can see from the image attached, my speed is unbelievable fast! (The lowest I got during the day is still above 550mb) I remember there is a 3rd party website that shows their 5G towers on the map. Be sure to place the hub near the window and aim the front toward the towers.
Attachment 11053933
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Glitched out a few times in middle of conferencing online.
CS walked me thru separating devices to work on 5G only instead of switching between 2.4 & 5G
Test my net says 70-80 download & 8- 16 upload
Ookla says 280-300+ download & 8 - 15. Upload
They had an outage in my area and we were without service for several hours. Fixing tower issues.
At this price point, I can't complain.
As far as consistent reliability, we are on the fence. Specially working from home via face to face meetings.
Daughter said we ended up packing it bc it was not working as smoothly as the Rokus.
Did not make an impression.
Only one time I've had an issue with the connection hitting like 15 mbps when they were upgrading the 5g tower. I am pretty happy with this at the price of 50bucks.
FYI. My house is located about 0.75 miles from the 5g tower.
I signed up their home internet before Thanksgiving and it's been working wonderfully 24/7. Averaging 20GB daily transfers for all those WFH, Netflix, video surveillance backup. I'm in Los Angeles area. As you can see from the image attached, my speed is unbelievable fast! (The lowest I got during the day is still above 550mb) I remember there is a 3rd party website that shows their 5G towers on the map. Be sure to place the hub near the window and aim the front toward the towers.
Attachment 11053933
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