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$2.50/Mo Red Pocket Prepaid Plan: 200 Talk 1000 Text 200MB (per month) | eBay $30
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Did you contact them because there has been couple times where my "monthly" renewal didn't renew and I lost service. Quick chat with them & was back up & running in no time.
Did you contact them because there has been couple times where my "monthly" renewal didn't renew and I lost service. Quick chat with them & was back up & running in no time.
And I remember after it happened once without notice, I left. It wasn't just me, it was all redpocket tmobile users. And it wasn't "didn't reactivate like it should have" everything was just gone/dead, no service, and customer service had no clue, and since it's not their network there's nothing they could do. I guess it's a risk with any mvno, but thankully tmobile has direct plans that are almost (as) cheap if you look for them
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And I remember after it happened once without notice, I left. It wasn't just me, it was all redpocket tmobile users. And it wasn't "didn't reactivate like it should have" everything was just gone/dead, no service, and customer service had no clue, and since it's not their network there's nothing they could do. I guess it's a risk with any mvno, but thankully tmobile has direct plans that are almost (as) cheap if you look for them
They've been good for me for the last 4 yrs or so. Like I said I had those couple glitches where my yearly plan didn't renew on it's monthly renewal date. They fixed it fast though.
My bro has been on this plan the OP posted for couple years. He doesn't use his phone much.
It's the regular price. I've had a couple of older relatives on this plan for about 2 years.
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They bungled the 3G shutdown. They failed to provision VoLTE. Four of my lines have had no service for two weeks. No calls, texts, or data.
Emails get auto reply with condescending advice to enable VoLTE on my phone. Customer service chat is disabled, calls are unanswered.
Two weeks without service, just waiting for the last two lines to shut down too.
I've begun the process of clawing back the money I paid, filing a fraud claim with my bank.
They bungled the 3G shutdown. They failed to provision VoLTE. Four of my lines have had no service for two weeks. No calls, texts, or data.
Emails get auto reply with condescending advice to enable VoLTE on my phone. Customer service chat is disabled, calls are unanswered.
Two weeks without service, just waiting for the last two lines to shut down too.
I've begun the process of clawing back the money I paid, filing a fraud claim with my bank.
TMobile is also going to shut off their 3G network next month, but I bet people at TMO are more sane and more customer focused.
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TMobile is also going to shut off their 3G network next month, but I bet people at TMO are more sane and more customer focused.
2. I'm not AT&T's customer, I'm Red Pocket's. The mess might be between them and AT&T, it's not relevant to me.
3. RP is blaming me.
4. Two weeks of chasing them. More than ten hours on the phone. "Accidental" disconnections. Emails receive form replies. Chat is disabled.
5. No compensation is offered. Not even the time without service. Forget about the time I've poured into fixing their mistake.
You're suggesting empathy for a corporation, which at the best of times is providing service for money. Now they're not providing service either.
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