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The My Best Buy terms are changing PSA (One tier for all members)

4 22 March 28, 2022 at 12:57 AM in Tech & Electronics Get Best Buy coupons
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Last Edited by ebaymerchant March 28, 2022 at 01:22 AM
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First post but just got this in my inbox, thought other would want to know about it:

Dear My Best Buy® member,

Thank you for being a part of My Best Buy. We would like to inform you of the updated Terms and Conditions, including changes to the dispute resolution terms, coming to the My Best Buy program on May 3, 2022 (View updated My Best Buy program Terms here).

In an effort to simplify the program, we will be consolidating the Elite Plus, Elite and My Best Buy tiers into a single tier. On May 3, 2022, My Best Buy members in the Elite and Elite Plus tier will be moved into the standard My Best Buy program*.

We are also updating how points are displayed within the program. My Best Buy members will earn 1% back in rewards on qualifying purchases (0.5 points for every $1 spent) at Best Buy® and Participating Properties.

As a My Best Buy Credit Cardmember, you will earn 5% back* in rewards on qualifying net purchases (2.5 points for every $1 spent) at Best Buy and Participating Properties made with your Card when selecting standard credit. In addition, you will have the exclusive benefit of banking* your points until you're ready to issue a My Best Buy reward certificate. If your preferences are currently set to points-banking, we'll keep the preferences saved for you if your Card account remains open.

Thank you for being a My Best Buy Cardmember. If you have any questions or concerns, please contact us at 1‑888‑BEST BUY (1‑888‑237‑8289).

-The Best Buy Team

https://www.bestbuy.com/site/my-b...t=20378788

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Joined Sep 2007
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Yosemity
03-28-2022 at 02:20 PM.
03-28-2022 at 02:20 PM.
I guess everyone now has on 14 days on returns
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Joined Aug 2018
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TylerW3236
03-28-2022 at 02:23 PM.
03-28-2022 at 02:23 PM.
I worked for best buy for 6 years and they will definitely sell u on BB cards and total tech. I've been Elite plus since 2017 and this is frustrating because extra points and before total tech was the special access to sales. I feel like their going downhill. I learned they changed their mobile protection plan. so now they charge $200 fee to replace your phone even if it not damaged.
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Last edited by TylerW3236 March 28, 2022 at 02:26 PM.
Joined Dec 2010
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gizmo17
03-28-2022 at 02:46 PM.
03-28-2022 at 02:46 PM.
Quote from starbucks1222 :
So did I, and I think many others did this as well. I really don't have a reason to shop with them anymore.

Same here, if an item I was shopping for was the same price, I would go out of my way to shop at Best Buy. I guess I can buy anywhere now, Costco, Amazon, Microcenter, doesn't matter. Also tried to shop at Best Buy to maintain elite plus status.
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Joined Nov 2015
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OzJodo
03-28-2022 at 02:54 PM.
03-28-2022 at 02:54 PM.
Quote from General_Klinger :
I've read most comments and I will add that people seem to be missing the glaring point that Best Buy is doing this for.

It's to push people to the Total Tech membership. That's only $200 a year, gives quite a few benefits (60 day returns, 2 day shipping, up to two year warranty on almost all items,etc) and is less per year than say buying just to meet the Elite or Elite + threshold.

Personally, I have had both Elite + for the past few years,and got Total Tech when that launched.

If you were okay spending $3500+ just to meet Elite + status, this is actually cheaper. It does suck to lose the points bonus, but I've also got the BB card so it doesn't hurt me as bad.

I disagree. If you have their credit card, it's easy to get to 3500 spend considering it pays 2% cash back on groceries, 3% on gas and there are other bonuses sprinkled through the year.

No way I'm buying TotalTech without a major appliance purchase (read: extended warranty)
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Joined Feb 2018
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RigbyR
03-28-2022 at 02:57 PM.
03-28-2022 at 02:57 PM.
Quote from giantbruin :
Is the free shipping for Elite and Elite Plus staying? That's been great for under $35 purchases for things like Blu-rays or video games. Without that, I'll just stick to Amazon or price match to Target down the street.
thats the rub. they(eite/eliteplus, 6%)cc) are going away. and with it the extended returns (which helps an awful lot with price matching), and rewards points banking (now will expire) and special benefits and of course expedited shipping. Sigh.
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Joined Nov 2015
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OzJodo
03-28-2022 at 03:12 PM.
03-28-2022 at 03:12 PM.
Quote from RigbyR :
thats the rub. they(eite/eliteplus, 6%)cc) are going away. and with it the extended returns (which helps an awful lot with price matching), and rewards points banking (now will expire) and special benefits and of course expedited shipping. Sigh.

Oh damn. I misread the email - I thought everyone gets to bank as part of the "simplification". No, only credit card holders can bank. Damn that sucks
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SmilingArm9300
03-28-2022 at 03:21 PM.
03-28-2022 at 03:21 PM.
I dont understand how people are loyal to certain companies

best bet is to never be loyal, so you are never at the mercy of one company.

what do you guys buy from best buy each year to total $3500??
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rthom0604
03-28-2022 at 03:27 PM.
03-28-2022 at 03:27 PM.
Just a little piece of info to save some money on the total tech membership. You can have a geek squad agent come to your house using one of your geek squad protection plans to diagnose your TV or large appliance and geek squad agents are allowed to sell the total tech memberships (only in home, not at store) for half off. So you can buy from an agent in your home for only $100 plus tax instead of the regular $200
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Joined Nov 2015
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OzJodo
03-28-2022 at 03:28 PM.

Our community has rated this post as helpful. If you agree, why not thank OzJodo

03-28-2022 at 03:28 PM.
Quote from SmilingArm9300 :
I dont understand how people are loyal to certain companies

best bet is to never be loyal, so you are never at the mercy of one company.

what do you guys buy from best buy each year to total $3500??

As I've said, I just use their credit card to get to 3500. Easy to do with their cash back promotions.
1
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Joined Feb 2021
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zeo5520
03-28-2022 at 03:31 PM.
03-28-2022 at 03:31 PM.
No more best buy for me.
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MtnXfreeride
03-28-2022 at 03:34 PM.
03-28-2022 at 03:34 PM.
https://imgur.com/a/dOJmTbO

Its march and im at 11k already with $100 in points banked. Im not going to buy from best buy for a 14 day return window. Ill do amazon or anywhere else. Also.. no shipping benefit.. again.. ill order elsewhere if its slower. They are shooting themself in the foot. This stuff kills companies.
Ill switch to a different primary credit card over this. I dont do 14 day return policies.
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Last edited by MtnXfreeride March 28, 2022 at 03:38 PM.
Joined Jun 2007
FreeBand Taliban
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new33
03-28-2022 at 03:53 PM.
03-28-2022 at 03:53 PM.
This sucks and also need to use up reward points for those who stock pile. I hope they reverse this due to backlash .


Dear My Best Buy® member,

Thank you for being a part of My Best Buy. We would like to inform you of the updated Terms and Conditions, including changes to the dispute resolution terms, coming to the My Best Buy program on May 3, 2022 (View updated My Best Buy program Terms here).

In an effort to simplify the program, we will be consolidating the Elite Plus, Elite and My Best Buy tiers into a single tier. On May 3, 2022, you are moving to the standard My Best Buy program*.

We are also updating how points are displayed within the program. As a My Best Buy member, you will earn 1% back in rewards on qualifying purchases (0.5 points for every $1 spent) at Best Buy® and Participating Properties. If your preferences are set to points banking, we encourage you to self-issue a reward certificate by September 27, 2022. Thereafter, any points remaining in your account will be issued automatically to you on September 28, 2022 with a 60-day rewards expiration.

If you are interested in continuing to bank your points* and having the option to earn 5% back* in rewards (2.5 points per $1 spent) on Best Buy purchases, apply today for the My Best Buy® Credit Card. Plus, for a limited time only as an Elite or Elite Plus member, you can earn a bonus $25 reward certificate* when you're approved for the Card in addition to choosing 10% back* in rewards on your first day of purchases or flexible financing. Offer ends 5/2/22. Apply Now.

Thank you for being a Best Buy customer and a member of My Best Buy. We value and appreciate your business. If you have any questions or concerns, please contact us at 1‑888‑BEST BUY (1‑888‑237‑8289).

-The Best Buy Team


https://www.doctorofcredit.com/be...may-3/amp/
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Joined Jun 2004
Damn You Scuba Steve
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Scubastevie
03-28-2022 at 03:57 PM.
03-28-2022 at 03:57 PM.
Still can use Best Buy credit card to bank points. They are going all in on totaltech
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Joined Aug 2015
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Cdwright12
03-28-2022 at 04:01 PM.
03-28-2022 at 04:01 PM.
Quote from OzJodo :
I disagree. If you have their credit card, it's easy to get to 3500 spend considering it pays 2% cash back on groceries, 3% on gas and there are other bonuses sprinkled through the year.

No way I'm buying TotalTech without a major appliance purchase (read: extended warranty)
Agree completely. Using the card outside of Best Buy on everyday purchases throughout the year made it easy. Plus taking advantage of "spend x by this date to get a $10 reward cert" was great as well. No reason to spend extra on TotalTech outside of what I'd normally spend.
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verdi1987
03-28-2022 at 04:15 PM.
03-28-2022 at 04:15 PM.
As others have stated, I made sure I spent enough to maintain a higher tier. I wonder if this change actually results in a net profit for Best Buy.
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