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I did this last time (both Ikea and Cashstar). Timeline:
- Ordered: Nov 30, 2021.
- No Gift Cards by Jan 5, 2022, contacted CS.
- No Gift cards by Jan 25, 2022, contacted CS. Requested refund, refund approved. Took a couple of weeks to appear on the Credit Card.
On the positive side their CS were easy to get a hold of and very responsive. Getting a refund was fairly easy when I requested it. But ultimately after almost two months no gift card or word on when it would be forthcoming. Seems dysfunctional.
Just to confirm, eGift cards can be used for in-store purchases right?
Last time I did this several years ago it was sent as a pdf to print with a barcode. I just saved a picture of that and had them scan that at the store. Didn't have any issues and it took awhile to use up all the funds I had.
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To avoid frustration on online transactions. Do not check your gift card balance while checking out. For reasons that I dont want to explore further, the balance will be set to 0 and the card unusable for several hours. I am guessing it's a security feature or just a poor gift card validation process.
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- Ordered: Nov 30, 2021.
- No Gift Cards by Jan 5, 2022, contacted CS.
- No Gift cards by Jan 25, 2022, contacted CS. Requested refund, refund approved. Took a couple of weeks to appear on the Credit Card.
On the positive side their CS were easy to get a hold of and very responsive. Getting a refund was fairly easy when I requested it. But ultimately after almost two months no gift card or word on when it would be forthcoming. Seems dysfunctional.
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Our community has rated this post as helpful. If you agree, why not thank creative0316
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