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Staples Ink Reward Spend increased to $50 every 6 months

366 123 June 2, 2022 at 06:25 AM in Office & School Supplies Get Staples coupons
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Just received the following email

Dear Staples Rewards® Member,

Thank you for being a Staples Rewards member. We would like to inform you of the updated Terms and Condition to the Ink & Toner Recycling program beginning on June 2, 2022 (view updated Staples Rewards Terms here). The minimum spend requirement for earning ink recycling will change from $30 to $50.

The Ink & Toner Recycling program terms and conditions include the following: Each Member is eligible to receive Ink and Toner Recycling Rewards ("Recycling Rewards") on ink and toner recycling, as described below, performed at Staples U.S. stores or online at staples.com/rewards, if the Member has spent at least $50 in ink and/or toner purchases at Staples over the previous 180 days. Ink and/or toner purchases made on the date of recycling are included toward minimum purchase requirement. Coupons, taxes, rewards redemptions, and shipping charges do not count towards the $50 minimum purchase requirement. Ink + Toner Resellers and remanufacturers, including companies or individuals that purchase goods with the intention of selling the goods to a third party, are strictly prohibited from earning and redeeming Ink and Toner Rewards. Limit of 10 ink or toner cartridges can be recycled per month.

Thank you for being a Staples® customer and a member of the Staples Rewards program. We value and appreciate your business.

-The Staples Rewards Team.

https://www.staples.com/grs/rewar...amoverview

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Joined Dec 2003
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> bubble2 2,145 Posts
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DealGuy
06-16-2022 at 09:45 PM.
06-16-2022 at 09:45 PM.
Quote from DoobieBrother :
Check your E-mail. I got a Email from Staples with a subject line "BONUS! 30% back inside" on the 14th.. It has a IN STORE only coupon for 30% back in rewards..
Thanks! But, unfortnately, I didn't get that email...
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Joined Apr 2009
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> bubble2 5,507 Posts
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DoobieBrother
06-16-2022 at 10:22 PM.
06-16-2022 at 10:22 PM.
Quote from DealGuy :
Thanks! But, unfortnately, I didn't get that email...
Give it a week or two.. They come up on the web page quite regularly at both office stores.
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Joined Jan 2015
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> bubble2 20 Posts
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taxman69
06-20-2022 at 05:51 PM.
06-20-2022 at 05:51 PM.
Quote from DoobieBrother :
Kaos.. My Plus membership renewed May 26 with all the verbage of $30 per six months ink buys.. 1 week later they change the program.. IDK how that is ethical. The membership has defined benifits at the time of renewel.. I would thinnk Plus members have something to gripe about for sure.. My dashboard says I need to spend another $18 to recycle this month.
Agreed. I purchased a My Plus membership with terms and conditions. They are now changing the terms after the agreement and my payment.
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Joined Apr 2009
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> bubble2 5,507 Posts
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DoobieBrother
06-20-2022 at 10:47 PM.
06-20-2022 at 10:47 PM.
Quote from taxman69 :
Agreed. I purchased a My Plus membership with terms and conditions. They are now changing the terms after the agreement and my payment.
I said "KAOS" because it has always been this way.. These rewards are kind of like chasing rebates in that you are always having "Isues". yea isues... that require phone calls and following up with folks whose Jobs are so secret that no one knows what they are doing.. I call it Costomer service roulette where getting the same answer twice has the odds as flipping a coin..
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Last edited by DoobieBrother June 20, 2022 at 10:52 PM.
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> bubble2 5 Posts
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TheDarkOne
06-21-2022 at 02:10 PM.
06-21-2022 at 02:10 PM.
Quote from c2nah777 :
There is no mention of a special recycling benefit stated on the information page for the More Account CCs.
https://www.staples.com/sbd/cre/p.../#personal

So I chatted with them to confirm. Was told that regular members (not Plus member or Premier status) can only recycle 10 per month, even if you get the More Account Credit card.

So I cannot tell if you were grandfathered in for that benefit, or if maybe you have Premier status since you don't have Plus,

Bottom line is the 20 per month benefit is not available currently. That would have been an option for me if I still could do it and save the $50 yr (which they can raise at will).

Please show me some link to prove they were incorrect (besides your personal experiences).

Also to get the $50 statement credit (not discount) you need to get Business or Commercial flavor, for which one can use SSN and name instead of TIN. OR ebay seller ID for name of business etc...
In your link, the second benefit under SAVINGS says, "automatic upgrade to Premier status." I had Premier through the Staples More account for a year, but it just reverted to Base. Per Staples chat, I still need to have $1,000 in purchases to maintain Premier, but this is not mentioned on the Staples More webpage. I opened a ticket with a rewards specialist to investigate further.

UPDATE: I just received a voicemail that my Staples Rewards account should be upgraded back to Premier within 24-48 business hours.
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Last edited by TheDarkOne June 21, 2022 at 02:13 PM.
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c2nah777
06-21-2022 at 03:26 PM.
06-21-2022 at 03:26 PM.
Quote from TheDarkOne :
In your link, the second benefit under SAVINGS says, "automatic upgrade to Premier status." I had Premier through the Staples More account for a year, but it just reverted to Base. Per Staples chat, I still need to have $1,000 in purchases to maintain Premier, but this is not mentioned on the Staples More webpage. I opened a ticket with a rewards specialist to investigate further.

UPDATE: I just received a voicemail that my Staples Rewards account should be upgraded back to Premier within 24-48 business hours.
BUT within that same heading, it also states: Maximum recycling benefit $20 per month. So sounds like Premier status but not including the $40 recycling benefit of Premier. Catch-22.
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TheDarkOne
06-21-2022 at 05:40 PM.
06-21-2022 at 05:40 PM.
Quote from c2nah777 :
BUT within that same heading, it also states: Maximum recycling benefit $20 per month. So sounds like Premier status but not including the $40 recycling benefit of Premier. Catch-22.
Attachment 11656522
I agree that the wording is suspect. However, my Staples Rewards account now says that I can recycle 20 ink cartridges for June, and I haven't spent $1,000 at Staples.

If you click on the button to apply for the Staples More account, you can read the Terms & Conditions. The T&C mention premier status without any limitations on the number of ink cartridges.

STAPLES REWARDS® PROGRAM
*Staples Rewards membership is FREE. If you are approved for a Staples More Account Credit Card, you will be automatically enrolled in the Staples Rewards Program and receive instant Premier Status. If you are already a Staples Rewards member, your existing Staples Rewards account will be linked to your Staples More Account Credit Card. The program is only available to customers in the U.S. 18 years of age or older with a valid U.S. mailing address and email address and only on purchases made in the U.S. For complete terms & conditions, see staples.com/rewards.

In my experience, the upgrade to Premier wasn't instant. I had to make a purchase on the Staples More account first.
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> bubble2 11,110 Posts
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c2nah777
06-22-2022 at 06:26 AM.
06-22-2022 at 06:26 AM.
Quote from TheDarkOne :
I agree that the wording is suspect. However, my Staples Rewards account now says that I can recycle 20 ink cartridges for June, and I haven't spent $1,000 at Staples.

If you click on the button to apply for the Staples More account, you can read the Terms & Conditions. The T&C mention premier status without any limitations on the number of ink cartridges.

STAPLES REWARDS® PROGRAM
*Staples Rewards membership is FREE. If you are approved for a Staples More Account Credit Card, you will be automatically enrolled in the Staples Rewards Program and receive instant Premier Status. If you are already a Staples Rewards member, your existing Staples Rewards account will be linked to your Staples More Account Credit Card. The program is only available to customers in the U.S. 18 years of age or older with a valid U.S. mailing address and email address and only on purchases made in the U.S. For complete terms & conditions, see staples.com/rewards.

In my experience, the upgrade to Premier wasn't instant. I had to make a purchase on the Staples More account first.
Thanks for helping to sort this out. Reps.
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Danzilla
06-30-2022 at 03:13 PM.
06-30-2022 at 03:13 PM.
Those @#%@^~s!
Bought $30 worth of ink 3 months ago for recycling. Now I have to spend an extra $20 in the middle of the 180 days?!? Wouldn't have even realized that I wasn't qualified for recycling this month if I hadn't just checked in with Staples to spend my expiring rewards online at the last minute. I usually do it in store.

anyone know, do you need to have paid the total $ worth of ink ($50 now) BEFORE you recycle?? Because since I didn't know about the change, I did recycle 20 carts in mid-June. So now If I buy the extra $20 worth of ink, would I get credit for those 20 recycled, or am I screwed?

Update: Spent 10min with rewards CS on the phone and they pretty much confirmed I would be out of luck. They were willing to give me a courtesy $40 rewards without much effort at least. In order to make up for the problem.
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Last edited by Danzilla June 30, 2022 at 03:44 PM.
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> bubble2 2,708 Posts
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dragonkid
07-27-2022 at 09:44 PM.
07-27-2022 at 09:44 PM.
FYI they downgraded my tier to base although I spent $1000 in 12-month rolling window. The contact at the Office of President insisted on calculating the qualifying spend amount from Jan 2022 to June 2022 instead of 12 months.
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c2nah777
07-28-2022 at 06:29 AM.
07-28-2022 at 06:29 AM.
Quote from dragonkid :
FYI they downgraded my tier to base although I spent $1000 in 12-month rolling window. The contact at the Office of President insisted on calculating the qualifying spend amount from Jan 2022 to June 2022 instead of 12 months.
Mine quit allowing me recycling over 10 carts per month, even when my account said premier status a couple of years back. I called them and they did manual calculations and claimed I did not qualify.
You could try again by calling their cust svc number and asking for rewards dept, but not likely any help. I imagine that is where you started and escalated it from there though. You just did not mention that being done before trying the OOP.

Meanwhile, many folks got to keep premier status intact for real, and for several years (until recently), long after their spend went way too low- which happened to most of us when rebates died.
I am channeling Miss American Pie to myself about it. "The day...the reeeeebates....died. I started singing, Bye... bye... Staples paper I buy,......".

There is not much rhyme or reason. Staples is full of glitches. I had to join Business Plus to keep the ability to recycle 20 per month, regardless of the status showing as premier for months (in my online account status) after they disqualified me.
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Joined Dec 2006
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> bubble2 908 Posts
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mjz
07-28-2022 at 09:13 PM.
07-28-2022 at 09:13 PM.
Does anyone know where to buy small number of empty ink cartridges for reasonable? Am calculating I will need 40 come Sept but can't believe the prices on Ebay for smaller amounts. TIA
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c2nah777
07-29-2022 at 05:31 AM.
07-29-2022 at 05:31 AM.
Quote from mjz :
Does anyone know where to buy small number of empty ink cartridges for reasonable? Am calculating I will need 40 come Sept but can't believe the prices on Ebay for smaller amounts. TIA
There is only one bulk seller and they have raised prices considerably. $97.50 for 450 carts.
Prices for small batches are insane. I advise you to bite the bullet. This is likely my last ride.3 months to recoup the cost @20 carts per mo. Just 2 months for you.

But if you are ready to get out of the game after September because your Premier or Plus is ending or you no longer want to have to spend $50 every 180 days for ink, I don't know of any other source. Hopefully, someone else can help.
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Last edited by c2nah777 July 29, 2022 at 05:57 AM.
Joined May 2005
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> bubble2 366 Posts
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Original Poster
DadtoTwo
08-07-2022 at 12:07 PM.
08-07-2022 at 12:07 PM.
Quote from mjz :
Does anyone know where to buy small number of empty ink cartridges for reasonable? Am calculating I will need 40 come Sept but can't believe the prices on Ebay for smaller amounts. TIA

Send me a PM
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Geckohands
04-06-2023 at 01:48 PM.
04-06-2023 at 01:48 PM.
I hate to dredge up an old post, but no one seemed to have mentioned it.

My question is: Is it NEW that we can now make the qualifying ink purchase online instead of having to do it in-store?
Before this $50 change, I know I HAD to buy $30 of ink at a physical Staples store (NOT online). I learned this the hard way. Note that the same ink that's sold in the Staples stores are cheaper online, such that you get more "value" if you could purchase ink online. Also, Staples always gives better % back in rewards deals for online ink purchases. Does anyone know for sure if you can now purchase the $50 of ink online?


Why I *think* you can purchase the $50 of ink online:
Note that I haven't personally tried this, but I was wondering if anyone else has.
  1. The Staples Help Center Topic on Ink & Toner Recycling is: https://www.staples.com/hc?id=c52...5be507f5f7
    This states: "Spend at least $50 on ink or toner in store or online within 180 days prior to recycling. You will earn $2 back in Staples Rewards for every eligible cartridge you recycle."
  2. The Help Center Topic also gives a link to: www.staples.com/rewards
    At the dropdown at the bottom of the webpage, it unfortunately doesn't explicitly state in-store vs online: "...if the member has spent at least $50 in ink and/or toner purchases at Staples over the previous 180 days. Minimum purchase requirement is net of coupons, taxes, rewards redemptions, and shipping charges..."
  3. I found this page: https://www.staples.com/sbd/cre/p...110/31729/
    Step #1 states: "Spend at least $50 on ink or toner - Buy in store or online within 180 days prior to recycling." and the footnote also states: "*Each member is eligible to receive Ink Recycling Rewards ("recycling rewards") on ink and toner recycling, as defined below, performed at Staples® stores or online at staples.com/rewards..."

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
edit: Apparently, yes, the ink purchase can be made online. Thanks Slickdeals community!
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Last edited by Geckohands April 7, 2023 at 07:36 PM.
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