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I wouldn't touch this. I wanted to buy this around Black Friday but stumbled upon this thread.https://forums.wyzecam. It's an ongoing issue that wyze won't address. |
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certain rubber and vinyl compounds react so I guess there is some vinyl in the carpet fibers or backing the wheels are reacting with. (source: https://forums.wyzecam. |
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Just felt like posting because we really like ours, so call me a Robot Vacuum evangelist, I guess. lol
https://forums.wyzecam.
It's an ongoing issue that wyze won't address.
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412 Comments
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https://www.rtings.com/vacuum/rev...bot-vacuum
I have it, works great.
If the vaccuum gets confused or semi-stuck, it will just try harder. What happened is it got stuck somehow on a very small flooring transition (carpet -> tile) and tried to brute force the situation. This caused the wheels to rev, literally melting part of the carpet with heat from the (rubber?) wheels.
Support told me they'd heard of this happening a bunch before and didn't need any more information from me.
Aside from possibly ruining your flooring, the vacuum worked pretty dang well. The software was glitchy and lost my map a few times, but otherwise it was a HUGE improvement over my prior roombas (though that experience was from probably 5-10 years ago and I assume those have improved as well).
One more concern I'd have is that you can't buy consumable parts for it right now. With Wyze being wyze, who knows if they plan to continue making the filters, etc. I didn't do a deep dive but didn't see any generic alternatives, so keep in mind this might end up disposable based on Wyze's whim. (I doubt it's even a fraction as popular so who knows if a generic manufacturer will step in when wyze drops everything on the floor.)
Personally, the drastically reduced price plus needed accessories being out of stock would make me not jump even at this price. (Though if someone corrects me on there being generic equivalents it wouldn't be a big deal, but I'd still wonder how long Wyze would keep this alive which matters for cloud-based devices.)
Unrelated to the vacuum specifically: Wyze is a terrible company which continued to ship devices with significant security flaws. It took almost 3 years to fix most of the issues, during which they just... ignored the problem. Their v1 cameras were never fixed, and they EOLed them 2 years AFTER the security issue was disclosed to them to avoid having to fix them.
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https://forums.wyzecam.
It's an ongoing issue that wyze won't address.
I have nice floors and expensive carpets. Saving a few dollars on a vacuum that could potentially ruin them would be a false economy of the highest order.
I already didn't trust Wyze because of their camera security hole cover-up. I'm just not going to risk it with the vacuum given the multitude of reports with photos of damage.
It's a chemical burn of some sort.
I've gone back to my Eufy slim. While it's not as smart or powerful, I can just let it run and not worry about it getting stuck or lost 20 times. It should also be noted that Wyze has had a horrible privacy issue regarding cameras lately.
Also, is it self cleaning? I don't see docking station in the image with auto clean suction.
It is not self cleaning. It is a bit of a hassle to have to keep emptying the small dustbin, but it's a small sacrifice to never have to spend time vacuuming anymore! The bristles need cleaned every couple/few weeks or so, in our experience. We clean the screen filter in the dustbin every few days or once a week. Nothing out of the ordinary, but needs to be done to maintain performance.
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There is also a HomeAssistant integration called `simple_wyze_vac`, it isn't heavily developed but it does allow basic control and monitoring, so that's nice.
I would probably not buy another robot vacuum unless it had the ability to empty itself. Having to empty the bin once a month instead of .. much more often is really a game changer.
edit: Here's a link to the Shark which has self-emptying:
https://www.walmart.com/ip/Shark-...hbdg=L1300
It's $350 down from $480 – If you can afford self-emptying, I think you'll find it well worth it.
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