I hope some might benefit by having this number since their email communication has failed for me. I emailed them over the weekend and heard nothing back Monday. Monday night, I got a "preparing to ship" update, but it has not been given to the carrier yet. Hope I can get it canceled instead of having to ship it back at my expense or have to keep it to avoid losing money.
800-493-1646 PHONE HOURS: M-F 9:30am-4:30pm EST
-c2nah777 Tuesday 8/30/22 10:37 am
9/14/22: Joyride has suspended customer support calls according to the recording.
According to the recording the only way to contact them is to email [email protected] or use the Contact Us form on the website [joyridebike.com]
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expired Posted by osugsxr • Jul 29, 2022
Jul 29, 2022 3:44 PM
Item 1 of 6
Item 1 of 6
expired Posted by osugsxr • Jul 29, 2022
Jul 29, 2022 3:44 PM
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Perhaps you even have a different LCD Display? I can see on the back of mine it says it is Model AK47.
I have tried searching for hacks on Model AK47 but haven't come up with anything, but see this is in fact the display as quantities can be bought from Alibaba etc, showing this display.
I did notice I can get to some type of undocumented menu on mine with PO levels and settings by holding down the up and down at the same time while the display is on.
Edit:
Ah, I figured out how to remove the limit!!
These PO settings look to be standard.
So get to the PO settings by holding the Up/Down at the same time after the LCD is on.
Click on the power button to go through the PO's.
PO8 is the limit! This is in kmh, this was set to 32, bump this up with the up arrow to 41. That is the max I could change it to. This works out to 25.5 mph.
After this change I can get to 25mph going down a hill.
On a straight road I can cruise at about 22 with full throttle. Pedaling fast like crazy I can get it up 24.
So this is a bit of an increase. Perhaps with a bigger front sprocket I could peddle a bit normally and get to 25.
Perhaps it is a limit of the 350W motor or the battery to get me with throttle to 23 or so, but I don't think the controller itself will let me go above 41kph with motor assist.
Possibly changing wheel size, PO6, would allow assist at faster speed?
FYI, I see some people have commented about their having 5 instead of 3 levels. This can be set in the PO5 setting.
Here are the PO settings for an entirely different controller, but they look pretty close from what I see. https://elecbikeparts.c
There could be some other cool settings to see what they are and work with them.
for example: P12 PAS Start Strength
0-5, Higher = more assistance
Amount of assistance given when you start pedaling.
I am thinking this must be low. It seems to give very little help right away. Perhaps a safety feature set at factory? But I want help right away!
Or PO9 might affect how quickly it helps?
P09 Throttle Response
0 for instant throttle, 1 for delayed throttle
Sets whether pressing throttle and motor beginning to spin is instant, or whether there is a delay between the actions.
Edit: P09 was already set at 0 and can't be changed
P12 was set at 3 and can't go higher, but it can go lower.
FYI, read on this site https://power-bicycle.com/ebike-power/ that hub motors are pretty much limited to 25.
"Once the ebike is travelling at 25 MPH, the controller-wheel speed is maxed out. You can't go far over 25 MPH on most hub motors unless the motor & controller pair are designed for higher speeds."
This guy also talks about a smoothing circuit the mfgs implement for greater distance. Something about a loop back wire that can be removed to increase initial assistance but at
a sacrifice in distance.
Not a lot of reviews. I got a warning going to this site (possibly fraudulent?).
Why don't they sell any ebikes on their non-corporate site?
Is anyone else concerned this is a knockoff? Joyridebikes.com is the original site (since 2001) selling Hurley and joyridebike.com (since 2015) is painted with 'weird' all over it.
724 Comments
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If you are looking for a scrambler style ebike, the big swell for $1380 is hard to beat. If you can afford the extra cash get the big swell especially if they don't collect sales tax at checkout.
What kind of motor and controller does it have? Battery is 15ah? I would think they would have needed 20ah to make a 48v battery hit 1000w (48 x 20)
How long did it take to get delivery? Can't wait for mine!
I have changed the setting P08 in the menu to 41 and the speed remains the same.
How about when you are going down hill, do you hear the motor running when you get over 20mph?
If you still hear it running then maybe it doesn't have the oomph to get you over 20, so it isn't cutting out at 20 just not enough power. Though that would seem strange with the higher wattage motor and stronger battery.
https://www.industrialbicycles.co...bike-range [industrialbicycles.com]
The above would assume that the batteries in the bike were top of the line and able to provide their rated capacity. I don't know that there has even been an example of a bargain e-bike using anything even close to the top of the line cells.
Here's a pretty mileage calculator with lots of variables if you want to try it - https://reallygoodebikes.com/page...calculator [reallygoodebikes.com]
Didn't even get it to full charge, (charger still on red), went for a ride with my wife on the Big Sur which also wasn't fully charged. We went 22 miles, fairly leisurely riding. Never below 2 assist, with some pleasure to climb hills and overpasses.
Got home and we are both still on 2 bars of power.
It doesn't seem the 30 mile range is exaggerated at all. I am pretty sure we would exceed it at our rate.
Didn't even get it to full charge, (charger still on red), went for a ride with my wife on the Big Sur which also wasn't fully charged. We went 22 miles, fairly leisurely riding. Never below 2 assist, with some pleasure to climb hills and overpasses.
Got home and we are both still on 2 bars of power.
It doesn't seem the 30 mile range is exaggerated at all. I am pretty sure we would exceed it at our rate.
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Perhaps you even have a different LCD Display? I can see on the back of mine it says it is Model AK47.
I have tried searching for hacks on Model AK47 but haven't come up with anything, but see this is in fact the display as quantities can be bought from Alibaba etc, showing this display.
I did notice I can get to some type of undocumented menu on mine with PO levels and settings by holding down the up and down at the same time while the display is on.
Edit:
Ah, I figured out how to remove the limit!!
These PO settings look to be standard.
So get to the PO settings by holding the Up/Down at the same time after the LCD is on.
Click on the power button to go through the PO's.
PO8 is the limit! This is in kmh, this was set to 32, bump this up with the up arrow to 41. That is the max I could change it to. This works out to 25.5 mph.
After this change I can get to 25mph going down a hill.
On a straight road I can cruise at about 22 with full throttle. Pedaling fast like crazy I can get it up 24.
So this is a bit of an increase. Perhaps with a bigger front sprocket I could peddle a bit normally and get to 25.
Perhaps it is a limit of the 350W motor or the battery to get me with throttle to 23 or so, but I don't think the controller itself will let me go above 41kph with motor assist.
Possibly changing wheel size, PO6, would allow assist at faster speed?
FYI, I see some people have commented about their having 5 instead of 3 levels. This can be set in the PO5 setting.
Here are the PO settings for an entirely different controller, but they look pretty close from what I see. https://elecbikeparts.c
There could be some other cool settings to see what they are and work with them.
for example: P12 PAS Start Strength
0-5, Higher = more assistance
Amount of assistance given when you start pedaling.
I am thinking this must be low. It seems to give very little help right away. Perhaps a safety feature set at factory? But I want help right away!
Or PO9 might affect how quickly it helps?
P09 Throttle Response
0 for instant throttle, 1 for delayed throttle
Sets whether pressing throttle and motor beginning to spin is instant, or whether there is a delay between the actions.
Edit: P09 was already set at 0 and can't be changed
P12 was set at 3 and can't go higher, but it can go lower.
FYI, read on this site https://power-bicycle.com/ebike-power/ that hub motors are pretty much limited to 25.
"Once the ebike is travelling at 25 MPH, the controller-wheel speed is maxed out. You can't go far over 25 MPH on most hub motors unless the motor & controller pair are designed for higher speeds."
This guy also talks about a smoothing circuit the mfgs implement for greater distance. Something about a loop back wire that can be removed to increase initial assistance but at
a sacrifice in distance.
1st Range, Juice specs shows about 21 mile range, and Hang5 is 15 miles. (although many variables have to be accounted for on range which will vary on rider and environment... rider weight, speed, hills/inclines, etc...)
2nd Speed, Juice is rated at 18mph, Hang5 is limited at 15mph despite its slightly stronger motor.
3rd Comfort, Juice has suspension and a wider board to allow for an extra comfy ride. Hang5 has no suspension but im sure it still nice to ride.
4th Lights. Juice has cool under glow leds (Blue), definitely an attention grabber. i dont think the hang5 has underglow but i could be wrong. They both have bright headlamp and rear red led tail light.
ps. i have owned the Hurley Juice for a few weeks now, and love it, its so much fun to ride. but one con about it, its HEAVY in comparison to 2 other e-scooters we own (gotrax and Hover). its a beast. found the manual to the Juice, it says it weighs about 40+ lbs but it feels like 50. also. the range in the booklet says 31 miles with a rider that weighs 75kg (165 lbs)...
Names:
Diablo
Thruster
Mini Swell
Betty
Malibu
Cutback
Cutback D
Hang-5
Juice E
I can't find anything on the blackjack in terms of replacement parts.
I'm almost tempted to go with a Betty because it looks like the battery is easily changeable and it looks like a rebranded SWFT bike.
Any thoughts? I am 6'2
I think I saw this Hurley Carve bike in the bike rack at my gym. I definitely saw a Hurley e-scooter locked up in my gym's bike rack. I believe it was that $240 deal Hurley e-scooter.
Hurley is a popular surfing and swimwear company and has been around since 1979. You can see their clothes at Kohls. I really don't know much about their bikes but I would prefer to have a name brand even if it isn't a big bike brand name than a no name brand with no history. I think Hurley will provide more customer support in the future if needed.
I still plan on mainly commuting in a city (occasional bad road) but would like try some short light trails, so I'm leaning on the thruster. What do people suggest?
Also are any of these battery replaceable? I can't find anything.
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