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chaofun 53.9K Views
Oct 20, 2022 5:04 PM

LG Gram 2-in-1 Laptop (Open Box): 16" 1600p Touch, i7-1260P, 16GB RAM, 512GB SSD

$790

$1,274

37% off
+ Free Shippingat eBay
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Deal Details
mastertronics.inc via eBay has LG Gram 2-in-1 Laptop (Open Box, 16T90Q) on sale for $789.99 when you apply coupon code 10OFF500 at checkout. Shipping is free.

Thanks to Deal Hunter chaofun for finding this deal.

Specs:
  • 16" IPS LCD WQXGA (2560 x 1600) Touchscreen Display
  • 12th Gen Intel Core i7-1260P 12-core, 16-Threads (3.40GHz Base / 4.70GHz Boost) Processor
  • 16GB LPDDR5 5200MHz RAM
  • 512GB NVMe M.2 Solid State Drive
  • Intel Iris Xe Graphics
  • Intel Wi-Fi 6E (2x2/160) Gig+ and Bluetooth 5.1
  • Backlit Keyboard
  • Windows 11 Home
  • Ports:
    • 2x Thunderbolt 4 USB-C
    • 1x USB 3.2 Gen 2
    • microSD Card Slot
    • HDMI

Editor's Notes

Written by johnny_miller | Staff
  • About this product:
    • The item in this listing is an Open Box (packaging maybe slightly distressed). The unit powers on with factory settings restored and includes the original accessories. The unit may have some minor cosmetic marks. Product comes with a Minimum 90 days warranty
  • About this store:
    • mastertronics.inc via eBay return policy: 30 day returns, seller pays for return shipping
  • See forum thread for additional deal discussion

Original Post

Written by chaofun
Community Notes
About the Poster
Deal Details
Community Notes
About the Poster
mastertronics.inc via eBay has LG Gram 2-in-1 Laptop (Open Box, 16T90Q) on sale for $789.99 when you apply coupon code 10OFF500 at checkout. Shipping is free.

Thanks to Deal Hunter chaofun for finding this deal.

Specs:
  • 16" IPS LCD WQXGA (2560 x 1600) Touchscreen Display
  • 12th Gen Intel Core i7-1260P 12-core, 16-Threads (3.40GHz Base / 4.70GHz Boost) Processor
  • 16GB LPDDR5 5200MHz RAM
  • 512GB NVMe M.2 Solid State Drive
  • Intel Iris Xe Graphics
  • Intel Wi-Fi 6E (2x2/160) Gig+ and Bluetooth 5.1
  • Backlit Keyboard
  • Windows 11 Home
  • Ports:
    • 2x Thunderbolt 4 USB-C
    • 1x USB 3.2 Gen 2
    • microSD Card Slot
    • HDMI

Editor's Notes

Written by johnny_miller | Staff
  • About this product:
    • The item in this listing is an Open Box (packaging maybe slightly distressed). The unit powers on with factory settings restored and includes the original accessories. The unit may have some minor cosmetic marks. Product comes with a Minimum 90 days warranty
  • About this store:
    • mastertronics.inc via eBay return policy: 30 day returns, seller pays for return shipping
  • See forum thread for additional deal discussion

Original Post

Written by chaofun

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Top Comments

makavelisk03
159Comments
31Reputation
Just had a horrible experience with them. Submitted an order and realized I used my old address I just moved from as my shipping address for ebay. Immediately requested cancelation and sent a message to request the cancelation and to reorder. They responded back and said no guarantee because they ship fast. At the same time they sent that message they decline my cancelation and created the shipping label. Next message said they can do anything and the shipping company would have to fix it or it will just go to the wrong address. After three calls to ups they finally agreed to mark it return to sender. Completely my mistake for putting the wrong address in but no customer service at all. There is no way in hell they mailed it in 2 minutes after I messaged them. I would stay away from them based on the experience I just had, the several messages I received from them, and the lack of any effort to even try and help me.
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lesterhung
3.5KComments
245Reputation
Might really be the same.
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dantheman9703
2.3KComments
1.1KReputation
Thanks for the feedback on them. That said they probably use a third party warehouse to fulfill orders and it probably is quite the ordeal to do what you asked. That said, it's definitely poor customer service but not as easy as you'd think.

I've had the same thing happen to me by Zagg.com. They said they can't modify anything about the order once it's placed.
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92 Comments

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Oct 21, 2022 2:44 AM
159 Comments
Joined Jun 2010
makavelisk03Oct 21, 2022 2:44 AM
159 Comments

Our community has rated this post as helpful. If you agree, why not thank

Just had a horrible experience with them. Submitted an order and realized I used my old address I just moved from as my shipping address for ebay. Immediately requested cancelation and sent a message to request the cancelation and to reorder. They responded back and said no guarantee because they ship fast. At the same time they sent that message they decline my cancelation and created the shipping label. Next message said they can do anything and the shipping company would have to fix it or it will just go to the wrong address. After three calls to ups they finally agreed to mark it return to sender. Completely my mistake for putting the wrong address in but no customer service at all. There is no way in hell they mailed it in 2 minutes after I messaged them. I would stay away from them based on the experience I just had, the several messages I received from them, and the lack of any effort to even try and help me.
Last edited by makavelisk03 October 20, 2022 at 08:13 PM.
1
7
Oct 21, 2022 3:22 AM
2.3K Comments
Joined Apr 2006
dantheman9703Oct 21, 2022 3:22 AM
2.3K Comments

Our community has rated this post as helpful. If you agree, why not thank

Quote from makavelisk03 View quoted comment :
Just had a horrible experience with them. Submitted an order and realized I used my old address I just moved from as my shipping address for ebay. Immediately requested cancelation and sent a message to request the cancelation and to reorder. They responded back and said no guarantee because they ship fast. At the same time they sent that message they decline my cancelation and created the shipping label. Next message said they can do anything and the shipping company would have to fix it or it will just go to the wrong address. After three calls to ups they finally agreed to mark it return to sender. Completely my mistake for putting the wrong address in but no customer service at all. There is no way in hell they mailed it in 2 minutes after I messaged them. I would stay away from them based on the experience I just had, the several messages I received from them, and the lack of any effort to even try and help me.
Thanks for the feedback on them. That said they probably use a third party warehouse to fulfill orders and it probably is quite the ordeal to do what you asked. That said, it's definitely poor customer service but not as easy as you'd think.

I've had the same thing happen to me by Zagg.com. They said they can't modify anything about the order once it's placed.
Last edited by dantheman9703 October 20, 2022 at 08:26 PM.
1
Oct 21, 2022 3:28 AM
2.3K Comments
Joined Apr 2006
dantheman9703Oct 21, 2022 3:28 AM
2.3K Comments
Damn, it says "almost gone". Hope that doesn't mean they won't accept my offer.

EDIT: Just got $750 accepted .

almost bought a used 2021 Gram today locally for $750. Thanks op


ALSO: urlhasbeenblocked 3% cashback plus $5 bonus. best I can find per cashbackmonitor
Last edited by dantheman9703 October 20, 2022 at 08:51 PM.
Oct 21, 2022 3:35 AM
52 Comments
Joined Sep 2013
ZhenZ4465Oct 21, 2022 3:35 AM
52 Comments
Got it at 750. Great deal.
Oct 21, 2022 3:38 AM
675 Comments
Joined Oct 2004
FuzzyLogicOct 21, 2022 3:38 AM
675 Comments
Quote from makavelisk03 View quoted comment :
Just had a horrible experience with them. Submitted an order and realized I used my old address I just moved from as my shipping address for ebay. Immediately requested cancelation and sent a message to request the cancelation and to reorder. They responded back and said no guarantee because they ship fast. At the same time they sent that message they decline my cancelation and created the shipping label. Next message said they can do anything and the shipping company would have to fix it or it will just go to the wrong address. After three calls to ups they finally agreed to mark it return to sender. Completely my mistake for putting the wrong address in but no customer service at all. There is no way in hell they mailed it in 2 minutes after I messaged them. I would stay away from them based on the experience I just had, the several messages I received from them, and the lack of any effort to even try and help me.
Many ebay sellers dropship things, so it's not about them mailing it, once it goes into the system it automatically creates a shipping label, etc. Many companies are like this these days.
3
Oct 21, 2022 3:49 AM
1 Comments
Joined Dec 2018
TalentedFang237Oct 21, 2022 3:49 AM
1 Comments
this or samsung galaxy book2 pro 360? it is 783 for open box excellent at bestbuy. spec seems similar.

https://www.bestbuy.com/site/sams...Id=6501579
Last edited by TalentedFang237 October 20, 2022 at 08:58 PM.
Oct 21, 2022 3:53 AM
122 Comments
Joined Jan 2009
Coldest_BlueOct 21, 2022 3:53 AM
122 Comments

Our community has rated this post as helpful. If you agree, why not thank

90 day warranty only. Not worth the risk. Bought a 15 inch Gram from Costco last year and then it started developing yellow tint all over the screen after a few months. Had to send it back for repair.
Would buy LG Gram again, but only with good warranty.
Last edited by xia_ling October 20, 2022 at 09:02 PM.
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Oct 21, 2022 3:59 AM
3.5K Comments
Joined Aug 2006
whatgooddealOct 21, 2022 3:59 AM
3.5K Comments

Our community has rated this post as helpful. If you agree, why not thank

Quote from TalentedFang237 View quoted comment :
this or samsung galaxy book2 pro 360? it is 783 for open box excellent at bestbuy. spec seems similar.

https://www.bestbuy.com/site/sams...Id=6501579 [bestbuy.com]
13" is VERY different from 16"
1
Oct 21, 2022 4:01 AM
3.5K Comments
Joined Aug 2006
whatgooddealOct 21, 2022 4:01 AM
3.5K Comments
read the seller's feedbacks.....they likely going to just send you a USED unit.
Oct 21, 2022 4:10 AM
2.3K Comments
Joined Apr 2006
dantheman9703Oct 21, 2022 4:10 AM
2.3K Comments
Quote from lesterhung View quoted comment :
read the seller's feedbacks.....they likely going to just send you a USED unit.
These are probably Costco returns. Costco has had this featured in stores all year and has a 90 day return policy on laptops. A lot can happen in that return window😂. But technically still open box
1
Oct 21, 2022 4:30 AM
3.7K Comments
Joined Sep 2006
GiantcrazyOct 21, 2022 4:30 AM
3.7K Comments
Quote from lesterhung View quoted comment :
read the seller's feedbacks.....they likely going to just send you a USED unit.
It's tempting - but reading through the reviews on eBay it seems they have a habit of sending out banged up used units as 'open box'. I don't think 'open box' has a legal definition, as opposed to refurbished which is supposed to be returned to a new state but can't be sold as new.

Some of the reviews on eBay are doozies:
Quote :
  • The condition said open box. But there were visible scratches all over the screen. Not as described or listed.
  • This item should not be described as openbox. It has marks from where stickers were on the back of the laptop and the screen has fading. No where near openbox. I would have a hard time even calling it excellent condition.
  • In the description write that it is new in a closed box, the computer is very used, scratched and beaten, it is a liar seller
  • Seller has posted a wrong information about the condition of the laptop. This one has scratches.
Tempting at this discounted price, but considering you don't know who offers that 90 day warranty and they openly admit there may be 'cosmetic issues' (translated: someone bought this laptop, dropkicked it down the stairs, returned it and it's yours now), have to pass.
Oct 21, 2022 6:12 AM
283 Comments
Joined Apr 2018
PeterIIOct 21, 2022 6:12 AM
283 Comments
Anyone know the nits brightness of the screen?
Oct 21, 2022 7:51 AM
98 Comments
Joined Nov 2016
tanker242Oct 21, 2022 7:51 AM
98 Comments
Quote from rabbidrbearjew View quoted comment :
Does this have a regular HDMI port?
It comes with a USB C to HDMI dongle on the box. I love the unit so far and got lucky to get a brand new one for $750.
Oct 21, 2022 7:53 AM
98 Comments
Joined Nov 2016
tanker242Oct 21, 2022 7:53 AM
98 Comments
Quote from dantheman9703 View quoted comment :
These are probably Costco returns. Costco has had this featured in stores all year and has a 90 day return policy on laptops. A lot can happen in that return window😂. But technically still open box
Maybe, Costco can't resell opened consumer electronics because of user data. It gets sent back to LG to be wiped then they need to sell them elsewhere. I got lucky for get a brand new one from Costco for $750 during a manager markdown/LG coupon discount that is currently running.

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Oct 21, 2022 9:06 AM
1.1K Comments
Joined Jan 2010
nodineroOct 21, 2022 9:06 AM
1.1K Comments
Quote from PeterII View quoted comment :
Anyone know the nits brightness of the screen?
About 315 nits, not great but acceptable. Lots of reviews out there for details.

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