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PSA: Citi Costco Visa card losing Extended Warranty January 2023

580 343 November 8, 2022 at 01:40 PM in Tech & Electronics ThePointsGuy
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Last Edited by slow12s | Staff November 8, 2022 at 02:26 PM
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PSA: Starting January 22, 2023, Citi Costco Visa cardholders will no longer have extended warranty on purchases made with the card.

https://thepointsguy.com/news/cit...-warranty/

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Joined Jan 2011
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CA2DC
11-08-2022 at 05:25 PM.
11-08-2022 at 05:25 PM.
Not happy with the change but I understand. I purchased a TV (2 yr warranty) with a 3yr extended Costco warranty. And my Costco, credit card doubled it to 10 years. That's ridiculous.

Also, when Costco makes changes like this its usually because a few idiots are abusing the system. Doornobs buying big screens for the Super Bowl and returning them after, or POS's returning TVs every year for the newer model.
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Last edited by CA2DC November 8, 2022 at 05:34 PM.
Joined Dec 2018
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PreetS3532
11-08-2022 at 06:09 PM.
11-08-2022 at 06:09 PM.
Quote from m3n00b :
What about the cash back? What do you use thats better at Costco/gas/etc

So many cards better for Costco. Freedom Unlimited is probably the top fave. 1.5% cash back (but easily goes over 3-5%+ depending on redemption use for travel). Best card to use for a catch all card where you don't want to think between which card you want to use. Gas I either rely on quarterly benefits (5% comes up often and 10% currently on Bonvoy card).
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Joined Nov 2013
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SirMarvinHaggler
11-08-2022 at 06:13 PM.
11-08-2022 at 06:13 PM.
Quote from PreetS3532 :
So many cards better for Costco. Freedom Unlimited is probably the top fave. 1.5% cash back (but easily goes over 3-5%+ depending on redemption use for travel). Best card to use for a catch all card where you don't want to think between which card you want to use. Gas I either rely on quarterly benefits (5% comes up often and 10% currently on Bonvoy card).

That sounds like a lot more thinking than the flat 2% from Citi Double Cash. No quarterly bonuses, no categories …just 1% when you spend and 1% when you pay back; a flat 2% discount on everything.
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Joined Oct 2013
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tygron
11-08-2022 at 06:53 PM.
11-08-2022 at 06:53 PM.
So this seems to be Citi cutting benefits again? They gutted benefits [thepointsguy.com] in 2019. And are now coming for the death blow?

I wonder if Costco will reconsider doing business with Citi and maybe move over to Amex/Chase.
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Joined Dec 2013
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BuddyOlPal
11-08-2022 at 06:55 PM.
11-08-2022 at 06:55 PM.
Will claims on previous purchases still be accepted after January?

I bought an Arlo Camera System over a year ago so it now only has a warranty through the citi card. 3 of the 4 cameras stopped working after a heavy rain. They suck!👎
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Joined Jun 2009
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leoniv
11-08-2022 at 06:57 PM.
11-08-2022 at 06:57 PM.
Quote from SirMarvinHaggler :
That sounds like a lot more thinking than the flat 2% from Citi Double Cash. No quarterly bonuses, no categories …just 1% when you spend and 1% when you pay back; a flat 2% discount on everything.

Even that seems low compared to the costco card. 4% on gas, 3% on travel and dining. 2% from costco. Not to mention the 2% cashback from costco exec membership on top of that. If the person is a big costco shopper the citi card still wins hands down in the cash back dept.

That said, the dropping of the extended warranty benefit is unfortunate. That influenced a lot of my big purchases from costco.
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Joined Jun 2017
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BabyTantrum
11-08-2022 at 07:00 PM.
11-08-2022 at 07:00 PM.
Quote from slick98133 :
Ever since costco switched to visa, the card benefits have been shit!
Amex is coming back!!!
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Joined Jan 2010
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NashCoug
11-08-2022 at 07:43 PM.
11-08-2022 at 07:43 PM.
Quote from CA2DC :
Not happy with the change but I understand. I purchased a TV (2 yr warranty) with a 3yr extended Costco warranty. And my Costco, credit card doubled it to 10 years. That's ridiculous.

Also, when Costco makes changes like this its usually because a few idiots are abusing the system. Doornobs buying big screens for the Super Bowl and returning them after, or POS's returning TVs every year for the newer model.

Costco isn't making the change, Citi is
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Joined Dec 2014
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ATSUKO-KIYOSHI
11-08-2022 at 07:50 PM.
11-08-2022 at 07:50 PM.
Never thought I'd say this but Sam's Club is blowing Costco out of the water in every aspect. For me the free tire repairs even if you didn't purchase tires there, and 5% cb on gas won me over. Member's Mark products are using all the same suppliers as Kirkland at cheaper prices. Adios Costco
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Joined Oct 2016
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chadmb2003
11-08-2022 at 08:00 PM.
11-08-2022 at 08:00 PM.
Quote from m3n00b :
What about the cash back? What do you use thats better at Costco/gas/etc

My credit union Visa has 2% back at Warehouses and 3% back for gas, along with no FTF. Not having to wait until February to redeem my cash back, and having to go to member services to cash it is worth the 1% less in gas.
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Joined Jan 2008
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mrclemson
11-08-2022 at 08:18 PM.
11-08-2022 at 08:18 PM.
Quote from m3n00b :
What about the cash back? What do you use thats better at Costco/gas/etc
WF Active Cash 2% cash back on all purchases anywhere, and you can redeem whenever you reach $25 (I think!). The Costco CC still has 3% on restaurants and 4% on gas, at least for the business card which is what I have.
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Joined Jun 2015
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jtree1
11-08-2022 at 08:32 PM.
11-08-2022 at 08:32 PM.
Quote from BuddyOlPal :
Will claims on previous purchases still be accepted after January?

I bought an Arlo Camera System over a year ago so it now only has a warranty through the citi card. 3 of the 4 cameras stopped working after a heavy rain. They suck!👎
Yes, the warranty benefits will remain unchanged for anything purchased on or before 1/21/2023. You will still be covered for the up to 2 years and can file claims even past 1/22/2023.
Reply
Joined Aug 2007
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Coolcamino
11-08-2022 at 08:48 PM.
11-08-2022 at 08:48 PM.
Canceled ours. The interest is insane. Doesn't make sense.
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Joined Feb 2014
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Bob_Ana
11-08-2022 at 09:51 PM.
11-08-2022 at 09:51 PM.
Quote from BabyTantrum :
Amex is coming back!!!

Amex has the extended warranty coming back?
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