Original Post
Written by
Edited November 20, 2022
at 06:03 AM
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The sale starts Nov. 14 at 7pm ET.
Sale starts 7 hours earlier for Walmart+ members (so 12pm ET).
UPDATE: The banner which was shared multiple times in this thread clearly shows free install and balance. I had a chat with Walmart, and they stated it is a free one-time balance with the installation. If I wanted lifetime balance, then I must pay extra. I contacted my local Walmart, and they confirmed this, and said they are doing free installs and one time balance up to and including Sunday November 27th.
Input the specs for your vehicle at link below to see upcoming prices.
https://www.walmart.com/browse/au...d%3APickup
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Savings of $128 is $80 for the tires, $48 for the labor... Which comes out to $12 a tire. Since it's $17 for lifetime balancing and rotation (now) , you'd pay the $5 balance x 4 to get it to $68 total for labor.
You can also pay $10 x 4 for road hazard, but IMO, when tires are this cheap (for my car at least), it almost isn't worth it... Just get a new tire for that $40.
If you get goodyear brand tires, goodyear stores will fix your flats for free even if you didn't buy it from them... That's usually the bulk of the road hazard coverage that I acrually use.
I have the reliants on my '13 prius... No issues at all. Very thick tread depth even after a year, and though my car isn't a hotrod by any measure, these have worked great through all types of weather. Haven't tested them in the winter as I switch to winter every January.
UPDATE: The banner which was shared multiple times in this thread clearly shows free install and balance. I had a chat with Walmart, and they stated it is a free one-time balance with the installation. If I wanted lifetime balance, then I must pay extra. I contacted my local Walmart, and they confirmed this, and said they are doing free installs and one time balance up to and including Sunday November 27th.
Click the link below and look at post #342 for a screenshot showing free install and balance if you have a problem at the Walmart installation center.
https://slickdeals.net/f/16182100-select-goodyear-cooper-tires-20-off-w-free-installation-one-time-wheel-balance?p=15910
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Information I got from the Commack NY Walmart on Saturday:
- You can install anytime so long as you bought the tires during BF promo. They actually have a binder full of QR codes which they scan and they auto populate the system with these promotions. The earliest I could get is Dec 5th, and they assured me that the promo would work there (for included tires, see below...)
- ONLY Reliant/Assurance Outlast/Cooper Discovery are eligible at an official capacity. However, I was able to get CS to do it with another set.
- They will install and balance any tire for $12 each, $14 for lifetime rotation. Unlike many forums that I have read, they couldnt care less where you purchased the tire. However, they will NOT install used tires.
- For NY, the new tire fee ($2.50) is included in the new tire purchase online (at least if you bought it through Walmart), so you dont pay it again at the store. Therefore, they didnt charge me it during install. They did not charge for valve stem either. They may try to charge $12/14 at the store, but show the banner from the website, and they will scan the QR code without issue.
- Walmart phone customer service isnt that smart (quoted me random reasons why my promo didnt work, including that the promo expired, or that it doesnt apply in NY...wut...), but they do strive to be helpful. I couldnt get the store to acknowledge the free install promo for some other Goodyear model (The Wintercommands), and she just out and credited me the install fee so that I could just pay the shop to do it.
Information I got from the Commack NY Walmart on Saturday:
- You can install anytime so long as you bought the tires during BF promo. They actually have a binder full of QR codes which they scan and they auto populate the system with these promotions. The earliest I could get is Dec 5th, and they assured me that the promo would work there (for included tires, see below...)
- ONLY Reliant/Assurance Outlast/Cooper Discovery are eligible at an official capacity. However, I was able to get CS to do it with another set.
- They will install and balance any tire for $12 each, $14 for lifetime rotation. Unlike many forums that I have read, they couldnt care less where you purchased the tire. However, they will NOT install used tires.
- For NY, the new tire fee ($2.50) is included in the new tire purchase online (at least if you bought it through Walmart), so you dont pay it again at the store. Therefore, they didnt charge me it during install. They did not charge for valve stem either. They may try to charge $12/14 at the store, but show the banner from the website, and they will scan the QR code without issue.
- Walmart phone customer service isnt that smart (quoted me random reasons why my promo didnt work, including that the promo expired, or that it doesnt apply in NY...wut...), but they do strive to be helpful. I couldnt get the store to acknowledge the free install promo for some other Goodyear model (The Wintercommands), and she just out and credited me the install fee so that I could just pay the shop to do it.
The disconnect between the stores and whoever is running this promo is mind boggling. It doesn't help too that tire installation fee is not standard across all stores. Like the store I went too said their installation is always free whether BF or not but lifetime balance is $16 each tire and no option to purchase 1 time balance. So regardless of whether you bought the tires from Walmart or brought your own. Minimum is $16 each tire plus $3 valve stem, $2 disposal fee plus tax. the challenge here really is that you don't really know how much they'll charge you until you're already there in which you don't have much choice as you don't want to risk cancelling and re ordering the tires to another store as it might not be delivered in time.
I did it before the install because like you, the store was not consistent with me. She gave me $56 (the cost of lifetime balance...$14 x 4). Now I can install them whenever I want (likely in the next month or so, when temps dip below 40 degrees)
It doesnt help that the parlance in Walmart auto depts for "installation" is simply "balance" but they will not mount tires that are used, for example but they will balance them if installed already?? So install= balance, but =/= balance when they are a certain kind of tire? wut?
Still beats the pants off of any local place (absolute cheapest local installer is $17 each for each tire).
I did it before the install because like you, the store was not consistent with me. She gave me $56 (the cost of lifetime balance...$14 x 4). Now I can install them whenever I want (likely in the next month or so, when temps dip below 40 degrees)
It doesnt help that the parlance in Walmart auto depts for "installation" is simply "balance" but they will not mount tires that are used, for example but they will balance them if installed already?? So install= balance, but =/= balance when they are a certain kind of tire? wut?
Still beats the pants off of any local place (absolute cheapest local installer is $17 each for each tire).
I got my credit 100% back plus some but had to chat with CS for almost an hour. Pinay cs in most cases are not very helpful in my experience as they often lack authority to make a decision but I don't understand why other nationality CS can almost always make a call on something like this. I really want corporate to fix this mess otherwise they will run this again next year with exactly the same issues we have now and last year. Another thing i don't get too is what is the problem with these stores not willing to honor the deal. It's not their money anyway, its Walmart's
They told me the order was cancelled. And I would need to talk to someone from Walmart.com why that was. I'm on the phone with rep at Walmart.com, they are telling me it was the store that cancelled. The CS rep or even the supervisor said there's nothing they can do. I need to reorder at the current price.
They told me the order was cancelled. And I would need to talk to someone from Walmart.com why that was. I'm on the phone with rep at Walmart.com, they are telling me it was the store that cancelled. The CS rep or even the supervisor said there's nothing they can do. I need to reorder at the current price.
then use their stock tires to get job done. (waste extra 45 mins just to check-in for installation)
They told me the order was cancelled. And I would need to talk to someone from Walmart.com why that was. I'm on the phone with rep at Walmart.com, they are telling me it was the store that cancelled. The CS rep or even the supervisor said there's nothing they can do. I need to reorder at the current price.
Typical No communication between store and corporate office people..
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I am used to this with Walmart (and to a smaller extent, Amazon). Corporate will not fix a problem that they wont acknowledge, and its probably "easier" (but not more profitable) to just give people piece-meal reimbursement just to make the squeakiest wheels quiet down. In many ways, it is like tipping culture in US restaurants...enough people profit from it that no one is incentivized to change a clearly broken/favoritist system.
As a result, we can actually manipulate the mistakes to win more than we should. I couldve gotten install credit for basically ANY tire set because of the horrible/broad interpretation of the promotion details (as long as they are Goodyear or Cooper, in this instance).
Maybe we can get free install on Eagle F1 supercar tires next time
It is true that with all the politeness (in my experience), pinai CS tends to overextend their abilities beyond their authority level (the exception being if they are very good friends...yes...FRIENDS...with a higher manager who can approve stuff on -the-spot). In companies which easily capitulate to make customers happy, like Amazon, you can get some massive perks (Ive gotten alot of free mouthwash, lol).
But for other companies, especally service-based ones with a long relationship (like TMO), those overpromise situations can cause a nightmare down the line. Saying that a customer can get every line for 50% off, only for that to not be true, is a recipe for disaster.
On the bright side...Walmart+ has been the surprise unsung hero of memberships since I got it last year. I thought it would be a pale copy of Amazon Prime, but it has really come onto its own. Getting the tires one day early for my mom let her book an appt the very next day...while I waited just one day longer, and my appt wont be until December 5th!!!
I am used to this with Walmart (and to a smaller extent, Amazon). Corporate will not fix a problem that they wont acknowledge, and its probably "easier" (but not more profitable) to just give people piece-meal reimbursement just to make the squeakiest wheels quiet down. In many ways, it is like tipping culture in US restaurants...enough people profit from it that no one is incentivized to change a clearly broken/favoritist system.
As a result, we can actually manipulate the mistakes to win more than we should. I couldve gotten install credit for basically ANY tire set because of the horrible/broad interpretation of the promotion details (as long as they are Goodyear or Cooper, in this instance).
Maybe we can get free install on Eagle F1 supercar tires next time
It is true that with all the politeness (in my experience), pinai CS tends to overextend their abilities beyond their authority level (the exception being if they are very good friends...yes...FRIENDS...with a higher manager who can approve stuff on -the-spot). In companies which easily capitulate to make customers happy, like Amazon, you can get some massive perks (Ive gotten alot of free mouthwash, lol).
But for other companies, especally service-based ones with a long relationship (like TMO), those overpromise situations can cause a nightmare down the line. Saying that a customer can get every line for 50% off, only for that to not be true, is a recipe for disaster.
On the bright side...Walmart+ has been the surprise unsung hero of memberships since I got it last year. I thought it would be a pale copy of Amazon Prime, but it has really come onto its own. Getting the tires one day early for my mom let her book an appt the very next day...while I waited just one day longer, and my appt wont be until December 5th!!!
The US tipping culture is beyond toxic. It's biased and just stupid and annoying. I wonder if anyone is tipping 15 or 20% for tire installation? You know those tire installers don't get paid very well by Walmart, they sure can use some tip as motivation to do a better job.
I could have gotten more too from CS by asking for more reimbursement than what I actually paid. They don't ask for receipt, don't call the store to verify.
-- Order progress stuck ("delayed") on the website. Could confirm the appointment from call --
Tire installed 11/29
I was somewhat worried due to the delay message. Everything was just smooth. Install & balance was free as advertised. Didn't need to give them the screenshot. The manager didn't even ask. I paid $2 disposal and $14 lifetime balance per tire. ($64 in total) Could have paid just $8 if I didn't go for lifetime balance.
Thanks so much!
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