Cancellations / Refunds
We want you to be delighted with your purchase of this prepaid service. If you are not satisfied with your service and it is within 30 days of receiving your starter kit, we will refund your purchase in full. However, if you have consumed more than 30 minutes, 30 texts, or 30MB of data, it will be considered buyer's remorse and a refund will not be available.
If you do not contact us to cancel the plan within this 30 day period, or if you consume more than 30 minutes, 30 texts or 30MB of data, your purchase will be considered buyer's remorse and you will no longer qualify for a refund.
Red Pocket eBay Store [ebay.com]
Terms and Conditions (see listing tab for complete text):
Online Product Purchases are ineligible for refunds after thirty (30) calendar days from the order date. Online Product Purchases bundled with a service plan must be activated within ninety (90) calendar days of the order date. Any Online Product Purchases that are not activated by customers within ninety (90) calendar days of the order date may be rendered inactive and the bundled service plan expired.
UNLIMITED DOES NOT MEAN UNREASONABLE USE
UNLIMITED voice services are provided solely for live dialog between two individuals. UNLIMITED voice services may not be used for conference calling, 3-way calling, call forwarding, monitoring services, data transmissions, transmission of broadcasts, transmission of recorded material, or other connections that do not consist of uninterrupted live dialog between two individuals.
If Red Pocket finds that you are using an UNLIMITED voice service offering for anything other than live dialog between two individuals, Red Pocket may at its option terminate your service or change your plan to one with no UNLIMITED usage components.
Service must be activated on https://myeasyactivatio
[1GB]
Upon activation and every 30 days thereafter, until the end of your service term, you will receive1,000 minutes, unlimited domestic text messages and high speed 1 GB each 30 days. You will not be able to exceed the allotted amount of data. If you exhaust your credits, you may purchase additional credits directly through your Red Pocket account.
[3GB]
Upon activation and every 30 days thereafter, until the end of your service term, you will receive unlimited domestic minutes, unlimited domestic text messages, and high speed 3 GB each 30 days. You will not be able to exceed the allotted amount of data. If you exhaust your credits, you may purchase additional credits directly through your Red Pocket account.
[8GB]
Upon activation and every 30 days thereafter, until the end of your service term, you will receive unlimited domestic minutes, unlimited domestic text messages, and high speed 8 GB each 30 days. You will not be able to exceed the allotted amount of data. If you exhaust your credits, you may purchase additional credits directly through your Red Pocket account.
Top Comments
Beware the term is 360 days not 365 so wait a few days to catch next years sale for renewal. Also no leniency for being a day outside 90 day sim kit expiry. Between the juggling new sims to fix network issues lost one line and received no flexibility for a multi year customer. Its in the terms so to be fair it was my fault but considering the nightmare and lost service they could have been more flexible.
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197 Comments
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Beware the term is 360 days not 365 so wait a few days to catch next years sale for renewal. Also no leniency for being a day outside 90 day sim kit expiry. Between the juggling new sims to fix network issues lost one line and received no flexibility for a multi year customer. Its in the terms so to be fair it was my fault but considering the nightmare and lost service they could have been more flexible.
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Beware the term is 360 days not 365 so wait a few days to catch next years sale for renewal. Also no leniency for being a day outside 90 day sim kit expiry. Between the juggling new sims to fix network issues lost one line and received no flexibility for a multi year customer. Its in the terms so to be fair it was my fault but considering the nightmare and lost service they could have been more flexible.
Considering switching from TracFone to Redpocket or maybe mint.
Thanks in advance for any input/tips,
-Topper
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